After Hyundai performed a recall service on my vehicle, the radiator hose burst while I was driving on the highway, causing the engine to fail completely. Smoke came from the engine compartment, and I had to pull over immediately with my family to avoid a serious accident. Before the recall, the vehicle had no issues and ran perfectly for three months after purchase. The problem occurred only a few days after the recall service, which included work on the ABS module. Hyundai refused to take responsibility, even though this failure happened right after the recall repair. The dealership and manufacturer did not inspect the vehicle properly and made their decision based only on a phone conversation. This is a severe safety concern because the engine failed suddenly on the highway. I believe this failure is directly related to the recall work performed under the federal safety agency Recall #21V160000, which is still listed as incomplete on the federal safety agency records.
Hyundai Genesis engine failure problems
22 of the 1,245 owner complaints about the Hyundai Genesis describe engine failure, most of them for the 2012 model year.
- owner complaints
- 22
- worst model year
- 2012
- typical mileage
- 60,000
By model year
Often reported together
Steering lock-up 6Stalling 6Loss of power 2Headlights 2Fire or smoke 2Knocking 2Wipers 1Warning lights 1
What owners say
The contact owns a 2015 Hyundai Genesis. The contact stated that the driver's side mirror failed to adjust properly to view the surroundings on the driver's side of the vehicle. The failure was causing issues and a need for chiropractic care due to the contact needing to manually turn and adjust to safely view oncoming traffic, which aggravated previous neck and back injuries. The vehicle was taken to the dealer, who diagnosed that the mirror had failed and needed to be replaced. The vehicle was not repaired. When having the oil changed, the dealer informed the contact of 2 recalls; the federal safety agency Campaign Number: 21V160000 (Service Brakes, Hydraulics) and the federal safety agency Campaign Number unknown (manufacturer number 252) and Service Campaign Manufacturer Number 965 (the federal safety agency ID Number unknown). The fuel module, fuse assembly, and relay were replaced or repaired. The vehicle was kept for the remedies to be completed; however, approximately 2-3 weeks after the remedies were completed, the vehicle would hesitate when driving at various speeds, the engine would stall without warning, and the vehicle would fail to start on initial start-up, intermittently. The contact used engine cleaner, seafoam, and Lucas cleaner for the engine; however, the engine failure persisted. The vehicle was towed to the dealer, who was not able to provide a diagnosis or make contact for any updates since the vehicle's been returned. The vehicle was not repaired. The manufacturer was informed of the failure and had 2 cases of the vehicle. The failure mileage was approximately 96,000.
These cars has some serious engine issues they are literally defective I've had 5 different engines installed in my car I keep the maintenance up on my car but its still no luck with the engines I've risked my life from almost having accidents due to engine failure I have proof that these calls have been engines and I honestly feel like it's a serious issue that needs to be adjusted
The contact owns a 2016 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the instrument panel deactivated. Additionally, the headlights turned off unintendedly and the engine seized. The vehicle was able to restart however, the failure recurred. The dealer was contacted, but the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,300. Parts distribution disconnect.
The contact owns a 2016 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the instrument panel was deactivated. In addition, the headlights shut off and the engine seized. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,240. VIN tool confirms parts not available.
Driving and car just quit. Clock turned, wipers went crazy, and then smoke came up the front windshield from the engine. I bailed and left it in the road. Awful and dangerous situation. Dealership wasn’t excepting Genesis anymore. Towed to a dealership 50 min away. Told the engine failed.
I bought the car new, it has 39k miles on it. 5k miles ago while repairing the water pump under the 10 year powertrain warranty, I reported to the dealership the engine was making bad knocking/grinding sounds at startup and the oil consumption was high. The dealership dismissed this as "normal" for this car. 2 weeks ago the engine seized up without warning, no loss of power or harshness, no engine check light or low pressure warning. I had just left the I15 in rush hour traffic traveling at 70mph. The starter could barely turn the engine, I thought it was a flat battery. After some time I managed to restart the engine that now sounded like a machine gun and limp a few miles home. I tried replacing the oil, which I do on a regular basis, and it contained metal fragments. The warranty expired in Dec 21 but I still contacted the dealership. They have inspected the car and report engine damage requiring $3,200 of parts. Both the dealership and myself have contacted Hyundai Corp. and opened a Consumer Affairs Case on 5/25. Yesterday, 5/24, the case manager spoke to me to get details and obtain evidence I might have including original proof of ownership (documents he should already have). He told me he would have a decision in 2 to 4 weeks. I asked about leaving the car at the dealership, and he replied that it was the dealerships decision, but I would probably need to remove it. I would consider the car dangerous to drive, but the case manager does not seem to consider this and my impression is that Hyundai will refuse any responsibility for this problem. After googling this, I see you have sued Hyundai for what appears to be exactly the same manufacturing problems in other engines from the same time and wonder if these should also apply to the 5.0 liter engines. Has Hyundai acknowledged a problem with these engines and corrected it? If so, why has a recall not been issued, and I not charged for their manufacturing mistake? The dealership has rebuilt the engine and returned my car, charging me $3400.
On Wednesday, September 29, 2021 at approximately 2:30pm, the engine failed suddenly while driving on the freeway in the left-hand lane at approx. 65 mph. Vehicle vibrated and gave off loud knocking sound and engine power was lost. Electrical power was maintained. No emergency lane was available on the left, so I had to coast to the right-hand emergency lane. Vehicles from behind came extremely close to striking my vehicle. The vehicle is currently in the possession of Hyundai; and appears to indicate connecting rod bearing failure.
Tl* the contact owns a 2015 hyundai genesis. The contact stated that while driving at various speeds, the vehicle seized as the battery, service key, temptuer control warning light illuminated. An abnormal odor appeared. The contact managed to coast the vehicle to the shoulder, turn the vehicle off and on which failed to start. The vehicle was towed to five star hyundai of macon 3010 riverside dr, macon, ga 31210 (478) 345-8927 however it was unable to duplicate the issue. The vehicle was test drove after the technician restarted the vehicle; still unable to duplicate the issue. The vehicle was not repaired. The failure recurred intermediately. The vehicle was towed twice to the dealer. The vehicle had been seen at the dealer over 10 times. The contact feels unsafe driving the vehicle. The manufacturer was not notified of the failure. The federal safety agency campaign number: 16v575000(electrical system) was mentioned as a possible solution to the failure however the VIN was not included. The failure mileage was approximately 60,000.
At approximately 10:30 pm. While driving on hwy at fairly good speed of 73-75 MPH, while on cruise control, the engine died and steering became difficult to none at all, all while engine was completely off. Car could not be started again. Vehicle is currently non-operable and parked. It appears I am the third owner of the is vehicle. Your assistance is appreciated.
Related recalls
No recalls on record for this model year.
Questions about the Hyundai Genesis engine failure
Which Hyundai Genesis years have engine failure problems?
The model years with the most reports are 2012 (8 complaints), 2013 (6 complaints) and 2015 (5 complaints).
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