Hyundai Genesis stalling problems

Filed Dec 15, 2025 · Engine · 76,000 miles · NJ

The contact owns a 2015 Hyundai Genesis. The contact stated that while stopped at a stop light, the oil warning light illuminated on the instrument panel. The contact depressed the accelerator pedal, and the vehicle started to sputter and then stalled. The contact restarted the vehicle and drove the vehicle to an independent mechanic. The mechanic diagnosed the vehicle with a defective oil pressure sensor, and the contact was informed that the oil pressure sensor needed to be replaced. The manufacturer was notified of the failure and referred the contact to a local dealer for another diagnostic test. The vehicle was not repaired. The failure mileage was approximately 76,000.

Filed Mar 31, 2025 · Electrical, Engine · 96,000 miles · NC · 1 injury

The contact owns a 2015 Hyundai Genesis. The contact stated that the driver's side mirror failed to adjust properly to view the surroundings on the driver's side of the vehicle. The failure was causing issues and a need for chiropractic care due to the contact needing to manually turn and adjust to safely view oncoming traffic, which aggravated previous neck and back injuries. The vehicle was taken to the dealer, who diagnosed that the mirror had failed and needed to be replaced. The vehicle was not repaired. When having the oil changed, the dealer informed the contact of 2 recalls; the federal safety agency Campaign Number: 21V160000 (Service Brakes, Hydraulics) and the federal safety agency Campaign Number unknown (manufacturer number 252) and Service Campaign Manufacturer Number 965 (the federal safety agency ID Number unknown). The fuel module, fuse assembly, and relay were replaced or repaired. The vehicle was kept for the remedies to be completed; however, approximately 2-3 weeks after the remedies were completed, the vehicle would hesitate when driving at various speeds, the engine would stall without warning, and the vehicle would fail to start on initial start-up, intermittently. The contact used engine cleaner, seafoam, and Lucas cleaner for the engine; however, the engine failure persisted. The vehicle was towed to the dealer, who was not able to provide a diagnosis or make contact for any updates since the vehicle's been returned. The vehicle was not repaired. The manufacturer was informed of the failure and had 2 cases of the vehicle. The failure mileage was approximately 96,000.

Filed Sep 6, 2024 · Electrical · 100,000 miles · KY

The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to be diagnosed and it was determined that the starter solenoid had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the starter motor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. Parts distribution disconnect.

Filed Aug 6, 2024 · Electrical · 100,000 miles · FL

The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed with an electrical short. The mechanic replaced the starter. Additionally, the mechanic informed the contact that the vehicle was covered under a recall and referred the contact to the dealer for assistance. The vehicle was taken to a dealer, where it was diagnosed that the starter harness and the starter compartment had failed and needed to be replaced. The dealer informed the contact that he would need to pay the repair fee even though the VIN was included in the federal safety agency Campaign Number: 24V107000 (Electrical System). The contact stated that he was disregarded and advised by the dealer to pay out of pocket. Additionally, the dealer advised the contact to trade the vehicle in. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened; however, the contact was denied assistance because the vehicle was out of warranty. The contact stated the manufacturer also failed to acknowledge the recall. The failure mileage was approximately 100,000.

Filed May 2, 2024 · Electrical, Engine · 85,000 miles · NJ

The contact owns a 2012 Hyundai Genesis. The contact stated while driving 10 MPH, the vehicle stalled in the middle of the road. There was no warning light illuminated. The contact shifted into park(P) and pressed the Push to Start button, and the vehicle restarted. The contact was able to continue driving. The contact stated that an OBD scanner was unable to retrieve any diagnostic trouble codes for the failure. The contact stated that the failure recurred while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 85,000. The contact is requesting to be contacted via telephone in reference to this inquiry.

Filed Apr 4, 2024 · Engine · 210,034 miles · FL

The contact owns a 2012 Hyundai Genesis. The contact stated that the vehicle hesitated to start and made a continuous clicking sound before starting. Additionally, while driving at approximately 40 MPH, the vehicle stalled. The contact stated that the ABS, and traction control warning lights were illuminated intermittently. The vehicle was taken to an independent mechanic where it was diagnosed with a drained battery. The vehicle was repaired; however, the failure recurred, and the vehicle was taken to the same independent mechanic where it was diagnosed with a faulty tensioner. The vehicle was repaired; however, the failure recurred, and the vehicle was taken to the same independent mechanic where it was diagnosed with an unknown failure. The mechanic stated that there was no available fix for the vehicle and referred the contact to the federal safety agency Hotline. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 210,034. The VIN was not available.

Filed Mar 14, 2024 · Engine · IL

While driving the vehicle with approximately 113,200 miles on it, as the original owner, the car engine started to operate erratically. then the check engine light came on and then the check oil light came on and, after a short period of driving, the car stalled out and would not start up. This stalling out happened in a left turn lane of a very busy road. Two men in a vehicle that stopped behind me got out and pushed me off of the roadway about a block away from a dealer. The car was manually pushed into the dealership. The mechanic checked and the oil was full. The car is available, in my garage, for inspection upon request. The number 1 cylinder valve spring was broken and the engine jumped the timing on both sides with $2792.53 to $7,086.78 for parts plus labor to repair. At 86,283 miles, while driving in my village the number 3 intake valve spring broke and was repaired. At 51,574 miles, while driving on the interstate, the number 7 exhaust valve spring broke and was repaired. All three times the vehicle operated erratically. The car was in traffic each time this occurred and my safety and the safety of others were put at risk. I have all the receipts from all three breakdowns including the diagnosis. The engine is apart now and I have the parts list and labor costs from the dealership for the work that needs to be done. Initially I was told by the dealer that I needed to have all 32 valve springs and rocker arm assemblies replaced according to a Technical Service Bulletin. When I protested that they did not do that during the previous repairs the dealer said they would only replace the one that was damaged. That is why there are two parts estimates. I have them both. The check engine light came on just after the engine started to operate erratically and the check oil light came on shortly thereafter. I contacted the manufacturer and they said they could do nothing.

Filed Nov 13, 2023 · Engine · MD

Car shuts off while driving for no reason. Happens last time on the beltway. No check engine light or warning that it will cut off. Doesn’t happen at the mechanics. No one knows why it happens. I see this is an ongoing issue for Genesis

Filed Sep 21, 2023 · Engine, Transmission · 120,000 miles · FL

The contact owns a 2012 Hyundai Genesis. The contact stated while driving 25-30 MPH, the vehicle stalled inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continue driving. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown local dealer, and to an independent mechanic; however, the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

Filed May 21, 2023 · TN

Vehicle shuts off at red lights or when making very low speed turns. Indicator on dash shows 'KEY' symbol and sometimes battery symbol. I then have to shift to park or neutral to push button restart vehicle. Other times I'm parked with vehicle idling and it simply shuts off. This issue puts me at risk because it shuts off while driving on public roads with other vehicles. The repair shop can't find out why this is happening and the vehicle flashes no check engine light and there are no stored codes. This began a couple months after I had a new battery installed in the vehicle and put a new battery in the key fob. Vehicle now, no longer recognizes key fob. I have to manually insert key fob into a key fob slot inside vehicle in order to crank it. This seems to be an issue with the 2012 model Genesis, as I have read on several online forums of other owners experiencing the same problem.