The contact owns a 2015 Hyundai Genesis. The contact stated that the driver's side mirror failed to adjust properly to view the surroundings on the driver's side of the vehicle. The failure was causing issues and a need for chiropractic care due to the contact needing to manually turn and adjust to safely view oncoming traffic, which aggravated previous neck and back injuries. The vehicle was taken to the dealer, who diagnosed that the mirror had failed and needed to be replaced. The vehicle was not repaired. When having the oil changed, the dealer informed the contact of 2 recalls; the federal safety agency Campaign Number: 21V160000 (Service Brakes, Hydraulics) and the federal safety agency Campaign Number unknown (manufacturer number 252) and Service Campaign Manufacturer Number 965 (the federal safety agency ID Number unknown). The fuel module, fuse assembly, and relay were replaced or repaired. The vehicle was kept for the remedies to be completed; however, approximately 2-3 weeks after the remedies were completed, the vehicle would hesitate when driving at various speeds, the engine would stall without warning, and the vehicle would fail to start on initial start-up, intermittently. The contact used engine cleaner, seafoam, and Lucas cleaner for the engine; however, the engine failure persisted. The vehicle was towed to the dealer, who was not able to provide a diagnosis or make contact for any updates since the vehicle's been returned. The vehicle was not repaired. The manufacturer was informed of the failure and had 2 cases of the vehicle. The failure mileage was approximately 96,000.
Hyundai Genesis hesitation problems
20 of the 1,245 owner complaints about the Hyundai Genesis describe hesitation when accelerating, most of them for the 2013 model year.
- owner complaints
- 20
- worst model year
- 2013
- typical mileage
- 7,500
By model year
Often reported together
Stalling 6Warning lights 1Tire blowout 1Sudden acceleration 1Loss of power 1Headlights 1
What owners say
The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at approximately 45 MPH, the oil warning light was illuminated. The contact stated while depressing the accelerator pedal, the vehicle hesitated before gaining forward momentum. The contact stated that the failure was intermittent and occurred while slowing traffic or a traffic signal. The oil warning light was occasionally illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the oil pressure switch needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 51,000.
During normal driving conditions, the 8 speed automatic transmission will randomly hesitate to upshift from 2nd to 3rd and from 4th to 5th, causing an unpredictable loss of power. Symptoms will show up intermittently, and do not seem to be caused by certain events. This is unsafe because the unpredictability of the problem could cause power loss during moments where acceleration is needed to avoid an accident (moments which would otherwise be completely safe, i.e. merging onto a freeway, turning across incoming traffic, right turns into the direction of traffic, etc.) This problem already has a TSB issued by Hyundai. Problem has been reproduce by a technician. Component has been checked by a technician. There are no warning lights or other symptoms before failure.
The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle the vehicle hesitated. The contact stated after a short wait the vehicle started normally and functioned as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 154,000. VIN tool confirms parts not available.
The contact owns a 2012 Hyundai Genesis. The contact stated that the vehicle hesitated to start and made a continuous clicking sound before starting. Additionally, while driving at approximately 40 MPH, the vehicle stalled. The contact stated that the ABS, and traction control warning lights were illuminated intermittently. The vehicle was taken to an independent mechanic where it was diagnosed with a drained battery. The vehicle was repaired; however, the failure recurred, and the vehicle was taken to the same independent mechanic where it was diagnosed with a faulty tensioner. The vehicle was repaired; however, the failure recurred, and the vehicle was taken to the same independent mechanic where it was diagnosed with an unknown failure. The mechanic stated that there was no available fix for the vehicle and referred the contact to the federal safety agency Hotline. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 210,034. The VIN was not available.
The contact owns a 2012 Hyundai Genesis. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic and diagnosed with transmission failure. The contact stated that the check engine light was later illuminated, and the vehicle was taken to a second independent mechanic. The mechanic retrieved a code for a defective pressure sensor. Upon investigation, the contact discovered Manufacturer Communication Number: 16-8at-011) which he linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the Manufacturer Communication Number. The vehicle was not repaired. The failure mileage was approximately 155,620.
From a stop position and begin to turn right the car hesitates.
Stalled twice on the same day - stalled when braking at low speed on a city street prior to a complete stop. Shifted to neutral and tried to start car. Car was trying to start but hesitated. Gave it a hard acceleration, it then ran normal. Second incident on the same trip. - stalled on city street when braking at low speed. Shifted to neutral and started car. Gave it a hard acceleration, it then ran normal. Side note: - could not start after stopped at gas station for refuel (when pushing the start button, it only had the tick, tick, tick noise.) had to give hard acceleration to get the engine running. Idle was very rough and unstable. Gave hard acceleration to blow out carbon and idle went back to normal. - believe wife took the car to dealer a few days or a week later for diagnostic but no error codes or cause was found. Needed to locate receipt to confirm. - this is at least the eighth time it happened. Previous filed odi number 10606872, 10746269, 11221909 and 11221913. - weather condition: above 75 degrees
Tl* the contact owns a 2009 hyundai genesis. The contact stated that the ESC, brake, and TPMS warning indicators were flashing. The brake indicator randomly remained illuminated and the vehicle hesitated to accelerate. On other occasions, the rpms raced and the speedometer gauge would become stuck intermittently. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failures. The failure mileage was not available.
While driving straight on a level city street at night at about 30 MPH, without notice or hesitation, the engine completely quit/shut down--no power brakes or steering. I pulled over and the car coasted to a stop. All the lights went on on the dash and headlights stayed on, so there was battery power available. I placed the car in park and it restarted and drove normally. However, this has now happened three times now in last 6 months without warning.--very dangerous.
Related recalls
No recalls on record for this model year.
Questions about the Hyundai Genesis hesitation
Which Hyundai Genesis years have hesitation when accelerating problems?
The model years with the most reports are 2013 (7 complaints), 2012 (5 complaints) and 2015 (4 complaints).
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