steering locks up at times
Hyundai Genesis steering lock-up problems
13 of the 1,245 owner complaints about the Hyundai Genesis describe steering wheel locks up, most of them for the 2012 model year.
- owner complaints
- 13
- worst model year
- 2012
- typical mileage
- 65,000
By model year
- 20161
- 20153
- 20132
- 20125
- 20111
- 20091
Often reported together
Engine failure 6Stalling 4Won't start 1Warning lights 1Slipping 1Loss of power 1
What owners say
While driving approximately 35–40 mph, the steering wheel locked unexpectedly. My [XXX] child was in the vehicle at the time. I was nearly unable to control the vehicle, creating a serious risk of a crash or fatal injury. The vehicle has a long history of electrical problems including repeated battery failures and a prior transmission replacement. Due to the steering failure, the vehicle is unsafe to operate and has not been driven since the incident. No warning lights were observed prior to the steering failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Was driving the car and steering wheel locked on a highway on my way to work. Was able to pull it over cut the car off. Started it back up and was find. Then on the way back home happened again when tried to exit off the highway and ended up in a ditch.
When turning steering wheel a number of things can happen, radio turns off,steering locks up. All dash lights come on and power batt light lights up. Has stalled in intersection when turning. Trans shifts hard and slips into gear when on a long drive
Tl* the contact owns a 2013 hyundai genesis. While driving 15 MPH, the engine started to stall but did not turn off and the steering wheel seized. The contact called south point hyundai (located at 4610 s ih 35 frontage rd, austin, tx 78745, (877) 824-3142) and notified them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was 150,000.
Tl* the contact owns a 2015 hyundai genesis. While driving and making a turn, the steering wheel seized without warning. The vehicle was turned off and restarted, but the failure recurred. In addition, when the vehicle was shifted into drive, the instrument panel display reversed and the vehicle moved backwards instead of forward. The vehicle was towed to napleton hyundai glenview (located at 1620 waukegan rd, glenview, il 60025, (847) 729-8900) to be diagnosed, but a failure code could not be located. The dealer suggested that the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 15620163. The approximate failure mileage was 42,000.
Tl* the contact owns a 2012 hyundai genesis. While driving approximately 60 MPH, the vehicle stalled and shut off. In addition, the steering wheel seized without warning. The vehicle was placed in park and restarted. The contact called the safford hyundai of springfield dealer at 703‑776‑9040 (located at 7615 loisdale rd a, springfield, va 22150) and was informed that the failure could be the brakes. The vehicle was scheduled for diagnostic testing. The manufacturer was made aware of the failure and a case number was provided by the manufacturer's consumer affairs division. The vehicle was not repaired. The failure mileage was approximately 65,000.
Tl* the contact owns a 2012 hyundai genesis. While driving 20 MPH and attempting to make a right turn, the vehicle lost power and the instrument cluster indicators illuminated. In addition, the steering wheel seized and caused the driver to lose control of the vehicle and run over the median. The contact was able to depress the brake pedal and stop the vehicle. Once at a complete stop, the driver turned off and restarted the vehicle on the first attempt and drove home. The vehicle was taken to a local dealer (capitol hyundai montgomery, 2820 eastern blvd, montgomery, al, 36116), but could not be repaired until two and a half weeks later. Due to the delay, the contact declined to proceed with scheduling diagnostic testing. The manufacturer was not contacted. The failure mileage was approximately 65,760.
As I was making a left turn going at a high speed the steering wheel popped out of my hands and made the car go back to the right ending up on a guardrail . The airbags deployed and my car is now totaled . Don't know if my axle broke or the steering wheel locked up but I do know one or the other happened .
While driving at about 25 MPH, the power steering froze up on me.(fortunately), I was not driving fast, or on a bridge, freeway, etc. And was able to return to a safe location. I called a tow truck. Towed to local hyundai dealer. After 20 days in shop, they replaced steering computer, rack and pinion steering too. I am appalled that a new (expensive) 2015 genesis with very low mileage, has had this problem. I am now very hesitant about the quality of the hyundai brand. I hope no one else has had this problem, because it is a real headache!!!
Related recalls
No recalls on record for this model year.
Questions about the Hyundai Genesis steering lock-up
Which Hyundai Genesis years have steering wheel locks up problems?
The model years with the most reports are 2012 (5 complaints), 2015 (3 complaints) and 2013 (2 complaints).
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