2012 Hyundai Genesis: steering wheel locks up

5 of the 260 complaints about the 2012 Hyundai Genesis describe steering wheel locks up.

owner complaints: 5
of this car's complaints: 2%
typical mileage: 65,760
recalls: 0

Is there a fix? 1 service bulletin covers this area of the car. See below

Steering wheel locks up by model year

2016
1
2015
3
2013
2
2012
5
2011
1
2009
1

What owners say

Filed May 4, 2020 · Steering · 73,400 miles · NY

Was driving the car and steering wheel locked on a highway on my way to work. Was able to pull it over cut the car off. Started it back up and was find. Then on the way back home happened again when tried to exit off the highway and ended up in a ditch.

Filed Feb 3, 2020 · Electrical, Steering · 83,000 miles · IL

When turning steering wheel a number of things can happen, radio turns off,steering locks up. All dash lights come on and power batt light lights up. Has stalled in intersection when turning. Trans shifts hard and slips into gear when on a long drive

Filed Aug 20, 2018 · Engine, Steering · 65,000 miles · MD

Tl* the contact owns a 2012 hyundai genesis. While driving approximately 60 MPH, the vehicle stalled and shut off. In addition, the steering wheel seized without warning. The vehicle was placed in park and restarted. The contact called the safford hyundai of springfield dealer at 703‑776‑9040 (located at 7615 loisdale rd a, springfield, va 22150) and was informed that the failure could be the brakes. The vehicle was scheduled for diagnostic testing. The manufacturer was made aware of the failure and a case number was provided by the manufacturer's consumer affairs division. The vehicle was not repaired. The failure mileage was approximately 65,000.

Filed Aug 29, 2017 · Electrical, Steering · 65,760 miles · AL

Tl* the contact owns a 2012 hyundai genesis. While driving 20 MPH and attempting to make a right turn, the vehicle lost power and the instrument cluster indicators illuminated. In addition, the steering wheel seized and caused the driver to lose control of the vehicle and run over the median. The contact was able to depress the brake pedal and stop the vehicle. Once at a complete stop, the driver turned off and restarted the vehicle on the first attempt and drove home. The vehicle was taken to a local dealer (capitol hyundai montgomery, 2820 eastern blvd, montgomery, al, 36116), but could not be repaired until two and a half weeks later. Due to the delay, the contact declined to proceed with scheduling diagnostic testing. The manufacturer was not contacted. The failure mileage was approximately 65,760.

Filed Jan 16, 2015 · Electrical, Steering · 31,000 miles · FL

Tl* the contact owns a 2012 hyundai genesis. The contact stated that while driving at 55 MPH, the vehicle stalled and the steering wheel seized. The vehicle restarted and resumed normal operation. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 31,000.