2012 Hyundai Genesis: loss of power steering

Filed Feb 24, 2020 · Engine · 165,000 miles · CA

At approximately 10:30 pm. While driving on hwy at fairly good speed of 73-75 MPH, while on cruise control, the engine died and steering became difficult to none at all, all while engine was completely off. Car could not be started again. Vehicle is currently non-operable and parked. It appears I am the third owner of the is vehicle. Your assistance is appreciated.

Filed Sep 17, 2018 · Brakes, Engine · 75,000 miles · FL

2012 genesis sedan consistently stalls under medium to low speeds while braking or making a turn. All warning lights come on and loss of steering and braking occurs. Car is difficult to control safely without use of emergency brake due to the loss of steering/braking. This incident now occurs with each car trip while traveling on all kinds or roads and at various speeds but not more than 40 miles an hour. I am worried for the safety of my wife and 3 year old child since I take them everywhere with me. Car has been at hyundai dealership for 4 days and they can not diagnose the problem because there are no fault codes to look up.

Filed Jul 25, 2018 · Engine · 88,000 miles · FL

Engine stalled randomly at lower speeds, usually while turning. Lose power steering and brakes - extremely difficult to control car and unbelievably dangerous. It has happened to me 3 times and my 16 year old daughter twice, all while turning from a highway or highway intersection. Fortunately I had told her it might happen to her and what to expect if it did. Given the number and consistency of other complaints filed, it is equally unbelievable that such a safety issue has not been investigated. It is so random that it will be very difficult to replicate, but given the potential for injuries or deaths this is an unacceptable manufacturer problem.

Filed Sep 19, 2017 · Brakes, Engine · 55,560 miles · TX

Engine shutdown and lost steering and brake control when making a right turn. This is the 2nd time this has happened. Details: on both the times, when I was trying to make a right turn at a slow speed the engine shut down and I lost control of steering was well as brakes. I had to put the car in park, in the middle of the intersection and push button to start the car again. Luckily there was nothing in the way (car or a pedestrian), or else there would have been an accident. This could be an even dangerous issue if this happens when making a left turn or when on a freeway. Please issue a recall for this, and have hyundai fix this problem.

Filed Aug 2, 2017 · Engine · 34,600 miles · VA

3 times over the last 2 months the car stalled while driving at low speeds between 15-25 MPH leaving me with no steering or power brakes. This is obviously a know problem as there are many web postings about this dangerous problem. This happened on busy streets while slowing down to make a turn. Today was the 3rd time it happened

Filed Aug 5, 2015 · 37,300 miles · CA

When driving on freeway at 65mph the engine missed then stalled. I lost power steering and power brakes. Multiple warning lights on. Dealer is not finding anything using computer diagnostics. Loss of steering and brakes at high speeds is not good!!!!

Filed Jul 10, 2013 · Engine · 15,000 miles · NV

In 2011 I leased a 2012 hyundai genesis. On january 25.2013 when my car suddenly stopped. I called aaa, they came out and did a diagnostic check on my battery and told me it was fine, that something in the computer, most likely the alternator was draining the battery. On june 9th 2013 while driving my vehicle in traffic at approximately 50 MPH my vehicle completely shut down. I came to a stop and it started up again. I proceeded to drive approximately 3 more miles at 45 MPH, my vehicle again completely shut down, no steering no brakes. After coming to a complete stop I proceeded to the nearest service station and again contacted aaa. They came out, did a check on my battery and told me the same thing, something in the system is draining the battery. On july 8th 2013 it happened again. Aaa came out jump started my car and advised me to take it to the dealership. I drove my car to planet hyundai on .w. Sahara ave. In las vegas, nevada and told them of my problem, I left the vehicle with them. The next day they told me that they replaced the battery. I made them aware of the stalling in traffic issue weeks before, I spoke with a certified tech who told me it was absolutely not a battery issue and that person called hyundai service department and told them the same thing. I contacted hyundai customer service and spoke with jacqueline who after conferring with planet hyundai told me they were unable to duplicate the problem and they could do nothing. To work with the dealership. The head of the service dept. Told me that the genesis has a sophisticated computer and these things could happen, they tested the car and could find nothing and would provide no further explanation.. I told hyundai customer service that this is a safety issue,. Hyundai provided me with a case file # 5871296, I requested they send it to me.

Filed Jun 19, 2013 · Electrical, Transmission · 26,000 miles · FL

I was driving on a local highway in the center lane and the vehicle lost power suddenly. All of the indicators came on. I had to muscle the car off the road using momentum with no power steering crossing lanes of traffic. It was a very dangerous situation that could easily have created an accident. Previously the car lost power at a light and the navigation and back up screen has flickered and turned off and the music controls freeze. I took the car in to the dealership after it died the first time and they reported no error codes and did not repair the car. I immediately took the car in after it died on the highway and they are again reporting no error codes. This is a very dangerous situation to have my car suddenly lose power while driving.