2012 Hyundai Genesis: backup camera failure

Filed Sep 10, 2022 · Electrical · GA

The rear view camera continues to not work properly. The camera screen will either display a black or scrambled view or none at all. This happens periodically from month to month. When the screen becomes scrambled, it creates a major safety issue. If there was an person or object directly behind the car when backing up, you would not be able to see it. There are no warnings or notifications from the car when this happens.

Filed Jan 15, 2021 · Electrical, Visibility · 40,000 miles · TN

Navigation display failure resulting in no back-up camera, no a/v functions, and HVAC control malfunction. Dealer replaced within approximately 8 months of purchase. System has failed again and corporate advised that the part was on backorder and we waited for a replacement part for 8 months. Now corporate has advised that the part, a-v monitor assembly part #965633m851, is unavailable/discontinued. No way to repair or replace the part. Vehicle has 44,000 miles on it. Sunroof failed within first 20,000 miles and was sealed to avoid expensive repair. Most recently the car died without warning while stationary. In for evaluation now. This car has been a chronic problem since we first purchased it and corporate has told us that we are at a dead end regarding the a/v monitor assembly - there is nothing they can do. A/v monitor assembly issue occurred in june of 2020.

Filed Jun 20, 2017 · Electrical, Lights · 90,000 miles · LA

I purchased the car in january 2017 after 2 months of having the car the windows would not go up. I would have to wait hours for it to start back working. The suspension was low for a few weeks then it would slowly come back up. Basically my whole car has electrical problems back up camera goes black, the odometer has dead pixels, car extremely sluggish, the car shakes and kills alot. Also when I turn the heated seats on it turns off within 2 minutes. It is so much the car is doing to say this car has a clean carfax.

Filed Aug 29, 2014 · Electrical · 38,549 miles · TX

Radio display freezing up. Word genesis stays on. When put in reverse rear camera will not come on. When put in drive display stays frozen with word geneis. Can hear radio playing on am/fm/ and xm radio when changing channels. It freezed up on me took it to dealer, service manager hit reset button would not reset. Turned car on and off several times before it finally cleared.

Filed Aug 19, 2012 · Driver assistance, Electrical · 11,500 miles · NJ

Back up camera did not function when vehicle was put in reverse. Back up camera came on when vehicle was put in drive and stayed on for a block or so while car was driven forward. Gps map then was activated, but display froze, then entire screen went blank. Video system then re-booted itself. This was repeated several times before the GPS stayed on the video screen as it is designed to function. The intermittent operation of the GPS was distracting and could have resulted in the driver not being able to view driving directions.