My car wont start. When I press the start button everything turns on but it wont start. It functions like the car is ready to drive. For example, it says drive to display tire pressure. The start button says the car is on. I can change gears, the radio works, back up camera works but the car didnt start. This happened before when there was a recall to the starter relay switch. Im wondering if its the same thing again. After waiting over 4 hours the car was able to start. Then again today same issue. There are no warning lights or system failure lights coming on to indicate theres any issue.
Hyundai Genesis backup camera problems
16 of the 1,245 owner complaints about the Hyundai Genesis describe backup camera failure, most of them for the 2012 model year.
- owner complaints
- 16
- worst model year
- 2012
- typical mileage
- 38,549
By model year
- 20162
- 20154
- 20131
- 20125
- 20111
- 20101
- 20092
Often reported together
Won't start 1Hesitation 1Check engine light 1Brake failure 1Adaptive cruise 1
What owners say
Vehicle: 2015 Hyundai Genesis sedan (3.8L) Issue Type: Exterior Lighting / Electrical System Description of the Problem: I am reporting an intermittent electrical failure affecting the rear lighting and backup safety systems on my 2015 Hyundai Genesis. The vehicle’s reverse lights, tail lights, and backup camera intermittently fail and flicker, especially when the trunk is opened or moved. This behavior has worsened over time. The failure appears to be related to wiring in the trunk area, as opening or closing the trunk causes the lights and camera to flicker or stop functioning. This issue affects multiple systems simultaneously, including: •Reverse (backup) lights •Tail lights •Backup camera License plate lighting The reverse lights and backup camera sometimes do not function at night, and the tail lights may flicker or go out. Safety Incident / Near Miss: At night, while backing up, I nearly struck a pedestrian because: •I could not clearly see behind the vehicle due to the backup camera and reverse lights not functioning, and •The pedestrian did not realize the vehicle was backing up because the reverse lights were not illuminated. No injury occurred, but this was a serious near-miss involving a pedestrian at night. Additional Information: I have since learned that Hyundai has issued a Technical Service Bulletin (TSB) for 2015–2016 Genesis vehicles related to damage or failure of the trunk wiring harness, which can cause loss of rear lighting and backup camera function. My vehicle’s symptoms match the conditions described in the bulletin. This issue appears to be a design-related wiring failure caused by normal trunk operation, not misuse or modification. Current Status: The problem is ongoing and worsening. Rear lighting and backup safety systems are unreliable and fail intermittently without warning.
The rear view camera continues to not work properly. The camera screen will either display a black or scrambled view or none at all. This happens periodically from month to month. When the screen becomes scrambled, it creates a major safety issue. If there was an person or object directly behind the car when backing up, you would not be able to see it. There are no warnings or notifications from the car when this happens.
The rear passenger brake/reverse light and rear camera were sporadically working until they all stopped working completely. After some research the cause of the problem is the trunk wire harness which has failed (20-BE-007H). Unfortunately this fix isn't know to dealerships who I've had attempt to fix the problem, which leaves me without a brake light, reverse light, and reverse camera.
Navigation display failure resulting in no back-up camera, no a/v functions, and HVAC control malfunction. Dealer replaced within approximately 8 months of purchase. System has failed again and corporate advised that the part was on backorder and we waited for a replacement part for 8 months. Now corporate has advised that the part, a-v monitor assembly part #965633m851, is unavailable/discontinued. No way to repair or replace the part. Vehicle has 44,000 miles on it. Sunroof failed within first 20,000 miles and was sealed to avoid expensive repair. Most recently the car died without warning while stationary. In for evaluation now. This car has been a chronic problem since we first purchased it and corporate has told us that we are at a dead end regarding the a/v monitor assembly - there is nothing they can do. A/v monitor assembly issue occurred in june of 2020.
Tl* the contact owns a 2013 hyundai genesis. The contact stated that the vehicle experienced intermittent failures of the backup camera, the cruise control, and the driver's and passenger's side rear windows. Additionally, while the brake pedal was depressed, brake fluid leaked from the brake lines. The contact stated that the failure caused the brake pedal to go to the floorboard. The vehicle was taken to hyundai of la quinta located at (79025 ca-111, la quinta, ca 92253) to be diagnosed however, the mechanic was unable to duplicate the failures. The contact stated that an unknown repair was performed on the brake lines however, the failure recurred. The approximate failure mileage was 68,000.
Back up camera. I have replaced the back up camera 3x and it is still messing up. No longer under warranty, when it was like I said it was replaced 3x. The back up camera acts up when put in reverse, it shows a blue screen at times other times it glitches and shows black and white, etc.
The federal safety agency campaign number 16v575000 - my hyundai is experiencing the exact same symptoms that is portrayed in the campaign number I have listed. I have taken it to a hyundai dealership multiple times and have been told that they are unaware of what the issue is or have "attempted" to fix the issue yet it still occurs. Now, because I have just surpassed my warranty, the hyundai dealership is making me pay for all diagnostics and fixes. My VIN, however, does not show that this was a part of this recall. All of my warning indicators illuminate. My steering becomes tight. My backup camera will not work. And my speedometer and tachometer will glitch and not accurately display my speed or rpms. All indicators inside the lcd screen will show me that I have a malfunction. This includes my passenger seat belt, my lane keep assistance, my autonomous emergency braking, my tire pressure, my engine light, as well as my blinkers not properly illuminating or making any sound when turned on. This will occur from time to time and is not always constant. It will also occur at random, whether I am driving, stationary, or if I have just turned my car on for the first time of the day. I have videos and pictures of these events occurring.
I purchased the car in january 2017 after 2 months of having the car the windows would not go up. I would have to wait hours for it to start back working. The suspension was low for a few weeks then it would slowly come back up. Basically my whole car has electrical problems back up camera goes black, the odometer has dead pixels, car extremely sluggish, the car shakes and kills alot. Also when I turn the heated seats on it turns off within 2 minutes. It is so much the car is doing to say this car has a clean carfax.
Vehicle only had about 2000 miles when it first did this. Dash display malfunction. When backing up display is blacked out. You can't see any video from back up camera. Also display goes out while driving. Gave video evidence to dealer so they know I'm not crazy. Sometimes you turn car off and lock the car and the display is still playing. Dealer could get this issue to recreate while in there possession for four tries later is still does not work. This is even after a "final" repair was offered by the dealer which consisted of a total dash replacement the manager said cost hyundai over $5000.
Related recalls
Electrical system: starter assembly: solenoid
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.
- Risk
- An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a remedy relay kit in the engine junction box, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's numbers for this recall are 254(H) and 018G(G).
Recall number 24V107000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain model year 2015 Genesis sedans manufactured February 1, 2015, through May 20, 2015. The affected vehicles are equipped with a seven-inch TFT-LCD instrument cluster that may display an incorrect vehicle speed or may illuminate all of the warning lights or not illuminate a warning light that needs to be lit.
- Risk
- If the instrument cluster displays the vehicle speed or illuminates the warning lights incorrectly there would be an increased risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will update the instrument cluster software, free of charge. The recall is expected to begin on September 30, 2016. Owners may contact Hyundai customer service at 1‑800‑633‑5151. Hyundai's number for this recall is 147.
Recall number 16V575000 · Recall details
Questions about the Hyundai Genesis backup camera
Which Hyundai Genesis years have backup camera failure problems?
The model years with the most reports are 2012 (5 complaints), 2015 (4 complaints) and 2009 (2 complaints).
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