After Hyundai performed a recall service on my vehicle, the radiator hose burst while I was driving on the highway, causing the engine to fail completely. Smoke came from the engine compartment, and I had to pull over immediately with my family to avoid a serious accident. Before the recall, the vehicle had no issues and ran perfectly for three months after purchase. The problem occurred only a few days after the recall service, which included work on the ABS module. Hyundai refused to take responsibility, even though this failure happened right after the recall repair. The dealership and manufacturer did not inspect the vehicle properly and made their decision based only on a phone conversation. This is a severe safety concern because the engine failed suddenly on the highway. I believe this failure is directly related to the recall work performed under the federal safety agency Recall #21V160000, which is still listed as incomplete on the federal safety agency records.
2015 Hyundai Genesis: engine failure
5 of the 291 complaints about the 2015 Hyundai Genesis describe engine failure.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Engine failure by model year
What owners say
The contact owns a 2015 Hyundai Genesis. The contact stated that the driver's side mirror failed to adjust properly to view the surroundings on the driver's side of the vehicle. The failure was causing issues and a need for chiropractic care due to the contact needing to manually turn and adjust to safely view oncoming traffic, which aggravated previous neck and back injuries. The vehicle was taken to the dealer, who diagnosed that the mirror had failed and needed to be replaced. The vehicle was not repaired. When having the oil changed, the dealer informed the contact of 2 recalls; the federal safety agency Campaign Number: 21V160000 (Service Brakes, Hydraulics) and the federal safety agency Campaign Number unknown (manufacturer number 252) and Service Campaign Manufacturer Number 965 (the federal safety agency ID Number unknown). The fuel module, fuse assembly, and relay were replaced or repaired. The vehicle was kept for the remedies to be completed; however, approximately 2-3 weeks after the remedies were completed, the vehicle would hesitate when driving at various speeds, the engine would stall without warning, and the vehicle would fail to start on initial start-up, intermittently. The contact used engine cleaner, seafoam, and Lucas cleaner for the engine; however, the engine failure persisted. The vehicle was towed to the dealer, who was not able to provide a diagnosis or make contact for any updates since the vehicle's been returned. The vehicle was not repaired. The manufacturer was informed of the failure and had 2 cases of the vehicle. The failure mileage was approximately 96,000.
Driving and car just quit. Clock turned, wipers went crazy, and then smoke came up the front windshield from the engine. I bailed and left it in the road. Awful and dangerous situation. Dealership wasn’t excepting Genesis anymore. Towed to a dealership 50 min away. Told the engine failed.
Tl* the contact owns a 2015 hyundai genesis. The contact stated that while driving at various speeds, the vehicle seized as the battery, service key, temptuer control warning light illuminated. An abnormal odor appeared. The contact managed to coast the vehicle to the shoulder, turn the vehicle off and on which failed to start. The vehicle was towed to five star hyundai of macon 3010 riverside dr, macon, ga 31210 (478) 345-8927 however it was unable to duplicate the issue. The vehicle was test drove after the technician restarted the vehicle; still unable to duplicate the issue. The vehicle was not repaired. The failure recurred intermediately. The vehicle was towed twice to the dealer. The vehicle had been seen at the dealer over 10 times. The contact feels unsafe driving the vehicle. The manufacturer was not notified of the failure. The federal safety agency campaign number: 16v575000(electrical system) was mentioned as a possible solution to the failure however the VIN was not included. The failure mileage was approximately 60,000.
Tl* the contact owns a 2015 hyundai genesis. While driving and making a turn, the steering wheel seized without warning. The vehicle was turned off and restarted, but the failure recurred. In addition, when the vehicle was shifted into drive, the instrument panel display reversed and the vehicle moved backwards instead of forward. The vehicle was towed to napleton hyundai glenview (located at 1620 waukegan rd, glenview, il 60025, (847) 729-8900) to be diagnosed, but a failure code could not be located. The dealer suggested that the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 15620163. The approximate failure mileage was 42,000.
Service bulletins that may apply
- Higher-than-expected engine oil consumption
- This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
- Certain 15-16MY Hyundai Genesis (DH) vehicles may exceed evaporative emissions standards due to Onboard...
- Follow the guidelines outlined in
- This bulletin provides the service procedure for engine connecting rod bearing clearance testing
- This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
- This bulletin provides information regarding the changes in the timing chain and the crankshaft sprockets...
- If you are servicing a vehicle with a ?Check Engine light? and any of the DTCs listed below, follow the...
Related recalls
No recalls on record for this model year.
Questions about the 2015 Hyundai Genesis engine failure
Is engine failure a common problem on the 2015 Hyundai Genesis?
5 of 291 owner complaints about the 2015 Hyundai Genesis (2%) mention engine failure. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2015 Hyundai Genesis?
There are 0 recalls and 10 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Hyundai Genesis
Headlights 30Check engine light 11Door locks 10Sunroof shattered 10Tire blowout 9Stalling 8Key fob 6Overheating 6Power steering loss 6ABS 5Jerking 5
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