The steering rack malfunctions or fails. When driving at high speeds, the steering wheel gets stuck after being turned. It does not return to center and has to be yanked or forced back to center. There are hundreds of people that have mentioned this online about this Genesis model. This is a major safety issue, as jerking the wheel back to center can cause an accident, and if the wheel gets really stuck, it could cause a major accident. The issue has been confirmed by numerous reports and columns online. For my specific car, an independent service center confirmed the issue after test-driving the car. It has not been inspected by the manufacturer. There are no dash warnings, lights, or codes that indicate the issue. Hyundai should be paying to fix this safety issue. People are driving these cars who can't afford to get it fixed, which is putting others in danger as well.
Hyundai Genesis jerking problems
26 of the 1,245 owner complaints about the Hyundai Genesis describe jerking or lurching, most of them for the 2012 model year.
- owner complaints
- 26
- worst model year
- 2012
- typical mileage
- 60,253
By model year
Often reported together
Slipping 4Wipers 2Transmission failure 1Won't shift 1Stalling 1Loss of power 1Key fob 1Harsh shifting 1
What owners say
I just purchased a 2015 Hyundai Genesis 3.8 4 door sedan 1/10/2025. Randomly lately the car does a slight jerk and the screen goes black, that happened about 5 times in just a few weeks. twice the car shutoff and back on at slow speed coming to a stop, and then entering into a parking lot. same day at 65-70 mph on the freeway it jerked hard and the engine turned off and on. Very scary and dangerous!! I did not see anything on recalls that would pertain to this happening. All recalls have been done on this car, that's what it indicated. Service guy wasn't sure. this is a random thing. I could leave my car with them but they'd have to drive it a lot for long periods before it might actually happen again.
While in route to the dealer for one issue, my smart cruise light came on. I reported this to the dealer upon arrival and they ignored. They repaired one item under warranty in which I though took care of both. By time I left, allowed the car to warm up; the smart cruise light came back on. I contacted the dealership & asked them what happened to this 2nd issue. They scheduled an appointment and I was informed by that time and visit; the warranty had expired and I will have to pay $4200 to repair the problem that they now see. I had also been complaining about my ABS/ESC/auto hold lights were constantly flashing, now they remain solid. It causes the vehicle to jerk when in reverse. I have read about several recalls regarding issue. The situation has gotten worse and I was told it is now leaking brake fluid. The dealership has now given me a price totaling $7000 to repair or purchase a new vehicle. This is money I cannot pay and I know my vehicle was still covered when the problems/ recalls started. These incidents occurred on several dates.
I was in a turn lane with the car running in park. When the light turned green, the car would not shift to drive. I was blocking traffic. I turned on my hazard lights. I then turned the engine off/on. The car then shifted to drive with a harsh jerk!. I was able to get to my destination. When leaving, my car again would not shift into drive and I noticed that the "check engine light came on. I tried stopping and starting a few times. The car would not shift to drive. It would only go in park, neutral and reverse. I had to have the car towed to my house. I will have the dealership check it on monday.
While approaching a red light on a city street with oncoming traffic, brakes were applied. The car started jerking violently, and the brakes were not working. The car then lost power and then power steering. Fortunately, I was able to man handle the car into a hard right and avoid an accident. This was a life threatening situation. The car was towed to jim ellis hyundai, 5785 peachtree ind. Blvd., chamblee ga for repair. The shop was unable to replicate any problem and did not fix anything related to brakes or power steering. The car was purchased back by the dealer and sent to auction to be sold. So much for the next owner.....
Transmission slips. I'm at 80k miles. I thought I could determine which gears it's slipping but at times it's been between 2 &3, 3&4. The car will rev high on rpms with out correlating speed and then catch. Jerks between gears at times. I feel so unsafe in this hyundai and I don't I can afford the cost. I know it's not from my driving.
Car has shut off twice while driving at a slow speed. Jerks then shuts off while in drive and foot on brake. I had to put the car in park and restart it with no issues. No lights or any thing came on. I was at a stop sign.
Week of sept 20th transmission was skipping when changing gears during low speed and violently jerked. Took car to dealer to check out and they said they could not find anything wrong but reset transmission adaptive values. Transmission was fine for 3 weeks but then problem reoccurred but was worst. After transmission jerked, going under 25 miles, transmission struggle to change gears. Mostly coasted home and immediately called dealer. Next day return car to dealer and they determined transmission needed to be replaced. Eta 2 weeks
Vehicle will shift harshly/jerk at low speeds (most common after accelerating from a stop as well as in stop and go traffic). Vehicle takes longer to change gears (rpms hang then drop). Down-shifting seems to be an issue as well; delayed down-shift as the vehicle is coming to a stop . Behavior started around 75,000 miles. Transmission also acts as if it is slipping and then suddenly engages, just as if it was in neutral momentarily and then dropped into gear. I would characterize this unpredictable lurching behavior (a result of the harsh up- and down-shifts) as a safety issue.
If I do not fill the auto with a premium blend gasoline the car will inconsistently over rev and jerk into gear if I accelerate somewhat suddenly. This response is quite odd and could cause an accident since the car kicks into gear rather hard after accelerating and then letting off the gas. The sensation is the same as experiencing a light but loud rear end collision from behind. The car is luxurious and big therefore, you wouldn't expect this type jolting from the drive train.
Related recalls
No recalls on record for this model year.
Questions about the Hyundai Genesis jerking
Which Hyundai Genesis years have jerking or lurching problems?
The model years with the most reports are 2012 (8 complaints), 2015 (5 complaints) and 2011 (4 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Hyundai Genesis?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history