ICCU failure. Car went into limp mode then towed to dealership.
2023 Hyundai Ioniq 5: stuck in gear or won't shift
23 of the 388 complaints about the 2023 Hyundai Ioniq 5 describe stuck in gear or won't shift.
- owner complaints
- 23
- of this car's complaints
- 6%
- recalls
- 1
Stuck in gear or won't shift by model year
What owners say
There was sudden power reduced and turn to the limp mode(Turtle symbol popped up). After pull over my vehicle to highway shoulder, the vehicle became total power loss. Unable to drive anywhere. It was a dangerous situation for my family. We waited tow car and took my vehicle to Hyundai dealership which located close to my house. They diagnosed my car and after a day. They told me it needs to be replaced a ICCU assembly and Fuse. There was no ETA for the parts. They provided me a loaner’s car. After about 15 days, they fixed and I was able to take my car.
Car lost charge quickly, went into limp mode while I was driving on the highway. I had to pull of the road several times and try to get it to a charging station. It barely made it after the lose of power. Charged it to 80% and it would only go up to a range of 100 miles. Took it to the dealership and they confirmed it needed a whole new main battery. ICCU had already been replaced. Had to wait over 5 months for replacement parts.
First time this occured we were driving in the winter and the car randomly shut down and started saying "Electrical Fault" or something of the sort. Turns out it was an ICCU issue. We got this replaced last year. Turn around 6 months later and the same thing happened again, but in an intersection. From my understanding when the ICCU fails the entire car basically goes into limp mode and prevents you from driving. Super dangerous and very hard to trust moving forward. Both of these issues have been confirmed by the dealership.
On 1/3/2026 I attempted to charge my car using my at-home level 2 charger. When charging initiated, the breaker tripped. I reset the breaker and tried again, but the same issue repeated. I attempted to charge my car by plugging directly into a GFCI outlet using the level 1 charger that came with the car, but this tripped the GFCI breaker. I had enough battery to drive to the dealer, and Hyundai diagnosed the issue as an ICCU failure. In my particular case, I wasn't put in danger, since the failure did not occur while driving. But this model and other models based on this platform have experienced a pattern of failures with this component. In some cases, the ICCU fails while driving in such a way that the car goes into a limp mode before becoming inoperable. I'm grateful this did not happen to me. I felt it was important to report this issue if only as a record of one more ICCU failure associated with this model.
ICCU failed 12/29/25, car inoperable and towed to dealer. Luckily this was in my garage , had it been on the freeway it would have been very dangerous and car goes into limp mode. Car red battery light and made chimes. Only has 25,000 miles on it. Has been at dealer since then with no resolution update.
ICCU failed while driving, car limited speed immediately. This was after software recall was preformed a few months prior. Car went limp mode and repairs are going to take an indefinite time.
Car gave an error check electrical system and went into limp mode on highway slowing to 25mph.
INCIDENT DESCRIPTION: On November 24, 2025, while driving at ~60 mph on NYS Route 17 (highway) with ~15% battery charge, my 2023 Hyundai IONIQ 5 suddenly entered limp mode and lost motive power. The high-voltage battery state of charge dropped instantly from ~10-15% to 0%, triggering error code P1B9600 (HV battery cell imbalance—cells failing to charge/discharge properly). I was unable to fully remove the vehicle from the roadway. My elderly mother was a passenger; a passing tractor-trailer came within 1 ft of striking us when disabled. NY State Police responded (report available). Required $300 tow to the Hyundai dealer, stranding us 150 miles from home.//PRIOR RELATED FAILURES: 1. November 14, 2025: Stranded due to ICCU failure (recall 24V‑868 related) (stranded on NYS State Route 444). 2. September 15, 2025: Same P1B9600 code/limp mode/power loss; stranded in the middle of active travel lane of NYS 444; NY State Police report filed. 3. August 2025: Initial HV battery-related sudden power loss; stranded on Interstate 90 Eastbound (Erie, PA area). Despite repairs (September 2025 ICCU/"limp mode" software updates; October 2025 ICCU/high-voltage fuse replacement under recall 24V‑868), defects persist. The vehicle charge rate also appears low and the battery consumption rate seems high.// CURRENT STATUS: Dealer (Vision Hyundai) confirmed high-voltage battery pack defective, requiring full replacement. Vehicle purchased new October 2024, under warranty. In service since mid-November 2025 (>30 days downtime). Provided loaner now, but prior rentals unreimbursed.//SAFETY RISK: Repeated sudden power losses create extreme highway crash risk, especially with vulnerable passengers. I am a licensed professional mechanical engineer, and can provide technical logs, repair orders, police reports upon request.The issues I have experienced appear to be linked to ongoing ICCU/HV system issues in IONIQ 5. I respectfully request expansion of the recall investigation.
Got "check electric vehicle system" warning message when backing into my parking space. Later, when I turned car on to leave, it went into limp mode in the parking lot. Had car towed to Lithia Hyundai of Reno. ICCU failure was determined.
My vehicle has experienced three separate failures of the Integrated Charging Control Unit (ICCU) and two separate 12-volt battery failures. All manufacturer recalls related to the ICCU have been completed. Each of these five events required towing and resulted in either an inability to start the vehicle, or a sudden loss of power while driving, including limp mode. During multiple events, the vehicle displayed a warning message stating “Stop vehicle and check power supply” accompanied by a red battery icon. The sudden loss of power created a serious safety risk to me and to others on the road, particularly when the vehicle lost propulsion unexpectedly. In each case, the vehicle became unsafe or impossible to operate. For every incident, the problem was diagnosed by authorized Hyundai dealer, and I was informed that the issue had been repaired. Despite these repairs and recall actions, the same failures continued to occur. These repeated ICCU and 12-volt battery failures demonstrate an ongoing electrical system defect that has not been permanently corrected and presents a continuing risk of sudden power loss.
ICCU Failure — Severe Safety Risk and Repeated Incident The ICCU in my Hyundai has failed twice. Both times, the car suddenly and completely lost power while I was driving — no warning lights, no gradual slowdown, just total loss of control. This created an extremely dangerous situation that put me, my passengers, and everyone around us at risk. When the ICCU fails, the vehicle shuts down instantly and becomes completely inoperable. During the most recent incident, I spent more than eight hours on the phone with Hyundai attempting to arrange a tow. When the tow truck finally arrived, the driver instructed me to shift the car into neutral. The moment I did, the car died again and became stuck in neutral, preventing the driver from towing it. He then left, unable to assist, leaving my disabled vehicle parked on a public road — on a hill — where it posed a further safety hazard. Hyundai’s response to these failures has been temporary at best. This issue continues to reoccur, making the vehicle effectively unsafe to drive at all times.
Service bulletins that may apply
- Received an incorrect amount of oil/fluid during manufacturing
- This updated Vehicle Control Unit (VCU) software package includes the following: • Brake light logic...
- Updated Vehicle Control Unit (VCU) software relating to the brake light logic for regenerative braking on...
- Inoperative heater or air conditioning with one or more HVAC system related DTCs B169588, B160C88, and/or...
- Condition where low 12V auxiliary battery charging occurs due to an ICCU (Intelligent Charging Control...
- If you are servicing a vehicle with either of the following conditions perform the procedure in
Related recalls
Power train: driveline: driveshaft
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's numbers for this recall are 253(H), 017G(G).
Recall number 24V065000 · Recall details
Questions about the 2023 Hyundai Ioniq 5 won't shift
Is stuck in gear or won't shift a common problem on the 2023 Hyundai Ioniq 5?
23 of 388 owner complaints about the 2023 Hyundai Ioniq 5 (6%) mention stuck in gear or won't shift. The model year with the most reports is 2023.
Is there a recall or service bulletin for this on the 2023 Hyundai Ioniq 5?
There is 1 recall and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Hyundai Ioniq 5
Loss of power 50Overheating 20Battery drain 14Adaptive cruise 12Won't start 11Jerking 8
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