Please see attachment:
2023 Hyundai Palisade brakes complaints
Page 2 of 4: complaints 11 to 40 of 84, newest first, as owners wrote them.
We were almost in a major accident with 6 passengers in our 2023 Hyundai Palisade. On Wednesday, Oct 1, 2025 we were driving our Palisade to McDonalds off Highway 98 (Navarre Parkway). Please see pics. When we left McDonalds we went on a side road to enter Highway 98. Now on this side road (see pictures) there is some type of metal grate in between the road...well when we went over the grate approaching the stop sign the Palisade went into an immediate violent shudder and there was no control of the vehicle as it felt it was shut down even though I could tell it was on by the interior lights on the gauges. I had absolutely no control of the vehicle. Yes, I was the one driving. I could not brake and the Palisade continue to roll past the stop sign onto Highway 98 with on coming traffic. I couldn't even steer the car because its as though the car had no power. It was totally dead. With my foot pressed hard on the brakes that still did not work I tried to start the car and then it came on. My wife has told me that she experienced this issue at least six times passing this same road and others similar to it. This was the first time I experienced it and we were lucky we were not hit by oncoming traffic. Again, no brakes, no steering control. We were traveling at a slow speed as we were approaching the stop sign on that road with the metal grate, maybe 5 mph or less, but as soon as we went over the grates...all control of the Palisade was lost. Please advise us what to do...as I said we almost had a major accident with 6 passengers because the Palisade did not function as it was designed to do.
My wife and I were coming up to a stop sign the other day and we hit some bumps in the road and were unable to apply the brakes. I pressed down on the pedal but the car went into the intersection before the brakes then applied and the car was then able to stop again. Thank god!! since there was another car coming to the intersection. The car made noises like when the traction control kicks on after hitting a slippery surface on the road, but the car was not stopping and pressing the brakes did not do anything either. I also tried pumping the brakes on the car, but eventually the brakes kicked back in and we came to a hard stop. I have not taken the car into the shop to be looked at yet, but I know Hyundai and they wont find a problem with it and then charge me around $300 for them just to look at it. There was no warning to problem happening as we had never had this problem before and there was no lights on the display for the car when the problem happened.
The braking system has been an ongoing issue, shuddering and grinding when braking and hitting an uneven surface, especially at slower speeds. It has consistently become worse, shuddering, grinding and not stopping when going down a driveway. Tonight when going less than 20MPH and on a smooth surface, it would not stop when coming up to a light/intersection. The shuddering and grinding was much worse and the car kept going forward as if it were on a sheet of ice. The car slid forward more than 20 feet, coming within a few inches of rear-ending the vehicle ahead. It was terrifying! It did the same thing 2 more times in the 3.5 miles to my driveway. Thank goodness there was no other traffic. This is not normal at all and I’m in fear of driving it again.
On [XXX] around [XXX], turned right from [XXX] is very bumpy due to potholes. My palisade’s ABS kicked in and I was not able to break my car before the red traffic light. The car went over the light. If there was a car in front of me, I wouldn’t be able to stop my car without accident. This is not the first time my palisade’s ABS suddenly engaged. The ABS seems always kick in when driving in low speed on a bumpy road. I am concerned someday I will have an accident due to the faulty ABS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My vehicle has an issue with the anti lock braking system on uneven surfaces. On several occasions since buying the vehicle earlier this year, I've observed the issue of chattering or severe on-off reaction of the ABS to gradual braking onnuneven surfaces. I have not had the issue verified by a dealer yet, but plan to soon. The malfunction has extended stopping distances significantly. I have not noticed warning lights during or after the malfunction, likely because I'm focused on safely bringing the vehicle to a stop during the malfunction. My vehicle can be made available for inspection.
It appears that the ABS system engages/actuates while driving over gravel or uneven/dirt roads. When the issue occurs, the steering wheel locks up and the vehicle loses almost all braking control. No warning lights, messages or audible chimes show up when the issue occurs. My wife and I have both experienced this issue on numerous occasions. It has become a safety concern since we almost ended up in a ditch...my wife and young children were in the vehicle. I am fearful that we could potentially crash or hit someone due to loss of vehicle control. The vehicle is being brought to the dealership on September 18, 2025, where I will make them aware of this concern. NOTE: the provided "additional details" below are based on the most recent occurrence.
When driving over bumps (speed bumps, railroad tracks, sewer lids etc.) at a slow speed while pressing the brakes, the rear passenger brake produces a shuddering or a grinding sensation. This issue has been confirmed by other drivers who have operated my vehicle. When this occurs, it feels as though the vehicle is not stopping properly and the brakes are slipping. I have taken the vehicle to the dealership on two separate occasions; however, the technicians were unable to duplicate the concern. After the most recent inspection, the dealership stated that they could not identify an issue. There are no warning messages or lights displayed on the dashboard when this happens. Through further research, I have found that a number of other owners have reported experiencing the same problem on the federal safety agency site. This concerns me that others and myself are having this same issue and there has yet to be a recall or some type of technical service bulletin so the dealers will address this issue.
Anti locking braking system malfunctioning and preventing me from braking at low speeds in a parking lot and at a stop light. No lights on internally (Dash). Had to swerve to avoid hitting the vehicle in front of me at the stop light and had to hit my horn to have the person in the parking lot slam on their brakes to avoid hitting me. Both incidents happened at about 5 miles per hours on flat grounds.
ABS system engaging at unpredictable times. Unable to stop. Have slid into intersection when braking with perfect road conditions. Feels like I hit ice in 100 degree weather. Experience shaking/brakes locking up. Extremely concerning and frightening when I am driving with children in the car and purchased the vehicle under the assumption it had superior safety ratings. Pleading for recall to be issued due to this system.
System that malfunctioned was the braking system Safety was risked because vehicle doesn’t stop as it should at low speed below 30mph. Safety of occupants as well pedestrians and other motorists affected. Problem can be reproduced although dealer refused to confirm. I am in the process of getting it confirmed independently. Vehicle and components not inspected by manufacturer, police nor insurance. Although I am in the process of putting an insurance claim in. The issue has been reported and confirmed by several other owners of same make and model and year. No prior warning of issue to it happening. The problem: At low speed below 30mph and braking simultaneously when going over rough ground (non slippery), potholes or in my accident going over a 6” drain to my garage, the ABS kicks in when it shouldn’t and the brake pedal vibrates and the vehicle lurches a bit. The result is that the braking distance increases significantly. I can reproduce the issue in particular roads areas. The accident I had involved when I was parking the car and the drain cover was dislodged at the entrance to the garage. I hit the brakes as usual but the brakes were ineffective and I ended up crashing into my refrigerator and freezer in the garage which took the full brunt of the impact and were damaged. I hardly had any brakes at all and the fridges took the full impact. Luckily it was at low speed. So only the front bumper got cracked and got damaged along with the fridges being fully crushed in. After the incident I was so shocked at what happened and couldn’t believe I lost the brakes so I found that several other owners of the same vehicle has had the same or even severe brake failures. I was able to replicate the problem fairly consistently in certain roads where it was slightly bumpy or rough. I didn’t want to try in my garage for obvious reasons. Furthermore the emergency brakes and collision warning did not activate either.
We purchased this car new around June 2023 from a local Hyundai dealer. The car has been regularly maintained (at the dealer) and only has 20,000 miles approximately. In April of this year, my wife was drive on a very busy highway and suddenly all of the warning lights came on the dashboard and the car shuddered to a very rapid stop. She was lucky to pull off the road or it would have been serious. We got it into the dealer and they called a few days later to say it was fixed. Unfortunately, it was not. It happened again on June 20th this year. We had it towed back to the dealer. It has been there since (today is August 5th). They claim they cannot locate the issue and have been working with Hyundai Motor to troubleshoot. I filed a complaint with Hyundai (and really no assistance offered). Last week, they told us it was repaired and to come get it. My wife barely made it out of the lot before it did the same and came to a sudden stop. Not sure if this is happening to other Hyundai vehicles but this is certainly a dangerous situation... and the fact that they cannot determine the cause or how to fix, we are very concerned.
ABS system malfunctions when traveling over bumps and applying brakes simultaneously. This condition happens intermittently and is found to be present in other automobiles of the same make and model. (Experienced in a rental vehicle). The result of this malfunction is the sensation of the abs system activating by the presence of vibration in the brake pedal. This occurs for a short duration, accompanied by a brief but significant decrease in braking performance. This condition almost caused a collision while entering a busy intersection. Dealer service advisor was notified but declared it to be normal. Also, a formal complaint was sent to the manufacturer.
On July 16, 2025 in stop and go traffic on I55 the cra failed to stop at 5mph. The road was bumpy on an overpass. I attempted to stop the car. The brake pedal was hard and would depress. The accident avoidance system kicked on right before it was about to hit the car in front of me and stopped the car. After that the car braked fine. It did again on July 22, 2025 on a bumpy road. It felt like the car couldn't tell it was suppose to stop on the bumpy road. Almost ran a red light into oncoming traffic as the car only stopped once the road was no longer bumpy. That is hard when living in the Chicago area and the roads are terrible. Dealership claims there is nothing wrong with the car.
I noticed my right rear tire skidded on the road when I turned. Went to dealer. They didn't find anything. Leaving a drive through once I hit the other road crossing my tire did the same. It felt like the break was not releasing. Yesterday leaving my driveway we slowed down and both rear tires felt like you were dribbling a ball. As if the breaks were going on and off. It was less than 15 seconds but it was scary. I read an article where in other states other Palisades are having the same issue and they were not repaired. It has to do with the abs per the article. No warning signs pop up on my dashboard. I'm glad I don't drive fast. I'm worried something worse can happen. I did not report to police there was no accident.
ABS kicks on while going slowly over uneven, bumpy roads, or train tracks. The entire car vibrates and I cannot stop the vehicle even when hitting the brake as hard as possible. The car continues forward for a few seconds after causing me to nearly rear-end other vehicles stopped at a red light.
We were in slow traffic, stop and go…and my wife went to stop and the car started pulsating and the brake pedal did not work. I checked online and there are reports of this issue and there are no recalls for our car. This was not anyone’s imagination and she had to pull/turn the car to the right to plan on avoiding hitting the car in front of us…as it was pulsating.
At 2:38 pm on Thursday, April 17th, I was driving southbound on a street and I had just picked up my daughter from school. There were a lot of cars since school just got out. I was behind a car approaching a light going less than 10 miles an hour and braking lightly, then all of a sudden, the ABS system kicked on and my car jerked and vibrated violently forward for about 5 seconds and would not stop. I thought I was going to hit the car in front of me. Finally, I felt the brakes work normally and was able to come to a complete stop. There were no collision warnings or beeps even though I was very close to the car in front me.
This is a known issue happening to Palisades and Hyundai isn’t acknowledging the issue. A braking issue has been going on for a while but hadn’t become a safety concern for me until this month. While braking but moving under 10mph, even less, the ABS system will engage without warning when driving over bumps or somewhat uneven road surface. This includes speed bumps. This has happened to me multiple times but never caused me to be in harms way until this month. I was braking for a stop light on a road with numerous small potholes. As I was slowing to stop, the ABS issue occurred. I braked as hard as I could but continued to get the push back/the automatic pumping action of the ABS system and continued moving forward. The car was shaking as well. I continued pushing the brake/attempting to get the brake to engage the entire time, and my car finally stopped, mere inches away from rear ending the car stopped in front of me. I was slowing at a safe distance and would have stopped at more than a safe enough distance away if my car had let me stop. Now I’m deathly afraid of hitting a bump or some sort of uneven road when I need to stop and my car not stopping and hitting someone else, something else, or losing further control of the vehicle. No lights came on or any noises made to indicate a system was activated. My car also didn’t warn me of a possible collision and didn’t stop on its own, as it’s capable of doing. It’s as if the ABS issue overrode everything and my car just wouldn’t brake. I’ve never experienced anything like this with any other vehicle, driving on the same exact roads.
On Friday, February 14. 2025 at approximately 9:05 am I was leaving a parking lot to make a right hand turn on to a busy three lane road. Since this issue with the brakes has occurred three times previously I make it a point to drive no more than 10 mph in parking lots. The pavement was dry, then there was a 3 foot patch of thin ice, then the pavement was dry to the stop sign at the road. I pressed the brake pedal well in advance of the patch of ice and once the tires contacted the ice, the brake pedal pulsated harshly causing my vehicle to shake. This situation caused me to be unable to stop at the sign and I almost got broadsided. This is the third complaint I’ve filed regarding this matter. This is the fourth occurrence of the brakes acting in an abnormal manner (since June 2024) and whatever is occurring is terrifying. The dealership claimed it couldn’t replicate the issue and no warming sounds or lights appeared on my dashboard. I fear for my life, my spouse and children’s lives, as well as pedestrians, bicyclists and motorists. Someone is going to get seriously injured or potentially killed because of this issue, therefore, I have to petition the agency to look into this matter in depth and hopefully open an investigation.
ABS system is engaging on gravel road when coming to a stop at 20-25mph. Brakes don’t work and vehicle starts shaking. Hyundai dealership is saying there are no issues but this has happened periodically 4-5 times.
ABS shakes when crossing over different terrains. Car does not stop as fast as it should. I am afraid for the safety of my family and other drivers on the road if I can't stop. I have brought the car to the dealer several times since I bought it new and they say they can't recreate it. The last time, they recommended changing my brakes. I brought it to a private mechanic and they said it's not the brakes, it's the ABS. Then I come to find out that many people have the same problem and some have had accidents as a result of not being able to stop. There are 2 class action lawsuits calling for a recall. Please make Hyundai fix this issue before there are deaths on their hands.
When slowing down using the break at low speeds over a bumpy terrain (gate track or drainage inlet) front of car shakes violently and vehicle does not slow down as fast as it seems like it should.
As I was driving my car to work on 11/8/24 my pallisades brakes failed to work. As i was approaching a red light after stopping at a stop sign, It started to vibrate, like trying to grab traction, it did not slow down and continue the same speed until I almost hit a car at the light. What stopped the vehicle was the emergency sensor that started beeping as the car sensed it was getting close to the vehicle at the light stopped. In the last second the car stopped with the emergency brakes an inch away from a car accident. I called Hyundai and brought the car to the dealership where they kept it overnight and until the next day in the afternoon. I was told that this was a known issue to Hyundai and they have had several people complain of this same problem. Unfortunately they said there is nothing they could do and I would have to wait until Hyundai the manufacturer decides what to be done. They also called Hyundai corporate and filed a complain on my cars behalf. Now I am stuck with a car I am afraid to drive.
I received a call but could not make out the name. I was highly disappointed as my car has been with McDonald Hyundai for a week with no resolution and his call was to tell me what they will not do. He could not tell me one Hyundai would do to fix my car. We are extremely frustrated for the below: It has been 1 week and I don't have a resolution I have spent hours away from work trying to solve your problem I bought a Hyundai because we take great care of our cars and drive them forever. We currently own: 2015 Infiniti QX60 - 232,000 miles 2011 BMW 535 - 123,000 miles 2016 Toyota 4Runner - 132,000 This Hyundai replaced a 2013 Ford Explores at 220,000 I bought this for reliability and serviceability, warranty - but the car is not reliable, cannot be serviced and you state can't do under warranty. the car is 14 months old and was bought new The Service Director Kevin at McDonald said he can never guarantee he can fix the issue and said he will never know of unknow issues. Message boards are full with people that have the same exact issue and Hyundai denies this and never finds the issue. Read the links below! "Hello Mr. [XXX] - This is Scott Krencik (McDonald Hyundai Service Director) I have been talking with a Hyundai America case rep regarding your Palisade. The vehicle has aftermarket DLC connections. This is not a warranty repair. I will attach the Hyundai service bulletin that discusses the issues that can happen when stuff is wired in like this. Your best option is to return to the selling dealer and have them put the vehicle back to stock & they should do this for free. Even if I remove it and make repairs, I do not know if there is hidden issues remaining. Please let me know what you would like to do." [XXX] Hyundai Palisade Brake Complaints Review attachment Technician Service bulletin (24-GI-011H) which specifically states: Drivability issues that c INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was approaching a stop sign, slowing down to around ~20 mph, then gently applied the brakes. All of a sudden, the car stared to lurch forward and the steering wheel shuddered violently as the ABS braking appeared to kick in. As the brakes were applied, the vehicle kept bouncing forward in spurts rather than stopping and it took almost twice as long to stop than it should have. There was a vehicle in front of me and my vehicle was a foot from rear-ending that car despite me slowing in advance and attempting to brake gently. The collision warning system kicked in and I suspect that the vehicle stopped itself, even though I was firmly holding the brake pedal down. My wife experienced te identical situation a week later, so this is becoming very concerning. A quick search on the internet has revealed that many other 2023 & 2024 model year have experienced the same issues, and apparently Hyundai USA is aware of the issue, but do not have a solution to fix it yet.
Dear Sir, My car has brake acceleration several times.
Driving on a gravel road (with small pot holes and bumps) down a slight hill caused my brake pedal to shudder making it impossible to slow to a speed I felt comfortable with. I had to remove my foot from the brake pedal and step on it as hard as I could to slow down. This is a serious safety defect and the issue needs to be investigated especially since many consumers have submitted similar complaints.
When driving at low speed (<25mph) over uneven terrain, such as bumps in road or small potholes, and applying brakes, the Anti-lock braking system will engage and causing vibrations in the brake and steering column and the car will not slow down. This is documented by a multitude of drivers: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle would not slow when brakes were applied. Traveling under 20mph on dry, level, clear, straight surface. Brakes were applied and no response from vehicle. More pressure was applied, still no response. As vehicle approached another vehicle it issued the proximity crash warning and came to an abrupt stop just inches from a collision. It is uncertain whether the crash warning or the pressure on the brake pedal was ultimately responsible for stopping the vehicle.
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