Door handle peeling or chipping. The metal is sharp and have warn every person that works on my vehicle. I have spoke to dealership while back they stated that it would not be fixed. On my previous vehicle same thing had happen and the dealership replace even though I was a secondary owner. This vehicle in question I have been primary care owner. Before someone cuts them self with sharp metal or coating that is off on a door handle where you open the door is concerning.
Hyundai Palisade door locks problems
11 of the 2,515 owner complaints about the Hyundai Palisade describe doors won't lock, open or latch, most of them for the 2021 model year.
- owner complaints
- 11
- worst model year
- 2021
Is there a fix? No recall or service bulletin covers this area of the car yet.
By model year
- 20241
- 20223
- 20216
- 20201
Often reported together
What owners say
We purchased this used 2022 Hyundai Palisade SLE vehicle on XXX at a Nissan dealership with 95,492 miles. While my spouse was driving the vehicle on the highway on XXX the failed child safety lock alarm notification displayed on the screen and the 2nd row actuators began flicking on and off, like it was exorcist. My [XXX] toddler with special needs rides in the back so we were concerned the doors might pop open if they were not locking properly. We took picture of the alarm display. The next day XXX, before we signed the sales contract , we informed the dealership of the safety hazard. They proceeded to take vehicle back and we hav a loaner vehicle in the meantime. After a week, we were informed that the Hyundai dealership did not find anything wrong with the door locks. When we proceeded to pick up the Palisade on XXX, we were able to recreate the problem right away before even driving the vehicle. All we did was unlock the suv, and when we attempted to open the back doors, the actuators kept clicking on and off on both doors on the 2nd row of the suv. We again told the dealership that it was re-occurring. I emailed and texted pictures and video to the sales representative Carlos Cortez, the finance rep Ruben Mendoza and the service manager Mike Moore. Mike contacted me next day early morning via telephone, they could not recreate the problem and would consult with a Mastertech. I explained that all we did was unlock the suv with the fab and tried opening the 2nd row door manually and the exorcist possession of the actuators reocurred. I also emailed him the Palisade Forum weblink: [XXX] that shows that shows that this is occurring to many other Palisade and Santa Fe owners and they have been some repairs done such as replacing wiring harness , actuators and windows to fix the problem. SUV is still at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A repeated clicking sound in the door locks which is probably pointing toward a failing door lock actuator when I unlock the car or when I open any door or trunk. Then I get a "Child Safety Lock Failure" message on my dash.
1. On several occasions while braking over uneven surfaces, the vehicle would not come to a complete stop, the brake pedals and steering wheel shook violently, and the vehicle continued to propel forward although I had the brakes engaged. This almost caused me to collide with other vehicles. The dealership could not replicate the issue and said it was a normal response. No, that is wrong; This is abnormal and dangerous. But at any rate, there was a safety recall recently to address the same issue that I have been complaining about so I hope it fixes the problem 2. Also, the paint on the roof rails and the door handles are flaking off. The coating and paint on the roof rails is splotchy, rough, and uneven, and the door handles continue to peel horribly. The dealership said corporate and parts denied my warranty request deeming the issue as normal wear and tear when the dealership said it was a paint and workmanship defect. No new vehicle should be losing its paint like this. Me simply opening a door and driving a car should not cause handles and roof rails to peel. It id getting worse. Also in conducting research on the issue, it is found to be a problem others have complained about as well. I have filed several complaints and claims in attempt to get my truck fixed.
Door locks clicking continuously for long periods, leading to "child safety lock failure" message displayed on dash. This occurred briefly last year and went away on its own, but issue has returned. Have received child safety lock failure message multiple times.
2021 Hyundai Palisade 30, 000 miles while driving started having a random clicking noise coming from the doors and a relay clicking noise coming from under the glove box followed by a Child Safety Lock Failure error message on the instrument cluster. This would sporadically continue to happen while driving as well as upon approaching vehicle. I have two small toddlers that I am truly concerned about. So far Hyundai has replaced 2 door latches and the Child Safety Lock Switch to no avail because the issue is still ongoing.
The child safety door lock system is malfunctioning. While driving or approaching the vehicle with the keyfob, all door locks will cycle repeatedly and randomly. After a minute or so of cycling, the dash will illuminate that the child safety door lock system has failed. The light on the child lock button on the door will remain illuminated; however, the rear doors can be opened, including while driving. This is a significant safety issue for those with children in the back seat. Dealer hasn't been helpful. Issue can be repeated by cycling the child lock button on the door.
Car door locks will begin clicking randomly on all doors when either approaching the car with the key fob or when driving. Clicking will continue for a good minute before a Child Safety Lock failure message appears on the dash. Message only stays up for two seconds before going away. Searching forums, this seems to be a common issue and should be a recall. Dealership hasn’t been able to help but forums say the issue can be recreated by quickly cycling the child door safety lock switch.
When locking the doors upon exiting my Palisade, the alarm starts going off. This occurs when I use the door lock (internal and external), as well as the lock button on the key fob. When this occurs, two alerts come to my phone through Bluelink simultaneously. One is showing a Rear Occupancy Alert and the other shows a Panic Alert. My vehicle has been to the dealership 3 times in the past month, and the most recent time, it was there for 6 days. They have replaced sensors, issued updates, changed the key fob batteries, reprogrammed the fobs, checked all connections under the seats, etc. I have made sure all items are removed from the seats and even removed an air freshener that was hanging from my mirror, as I was told this could be causing the issue. The car is always vacant when this occurs, and service department members of the Hyundai dealership have also witnessed the occurrence as the alarm and notifications occurred when I dropped it off for service. I am fearful that the electrical issues may progress if the root cause is not identified.
The child safety lock system is failing. The issue started intermittently and is now regularly occurring. With the child safety lock button on the driver’s door (near the window switches) engaged, an audible cycling of the door locks occurs. After about 12 cycles, the locks stop cycling and an error message appears on the dash. The message states “Child safety lock failure”. The safety of children in the vehicle is put at risk because the system regularly fails, allowing children to open doors with vehicle in motion. When the vehicle is taken to the Hyundai dealer that sold the vehicle, they claim they cannot reproduce it and that they have not heard of anyone else reporting the same issue. However, this has been reported by many Hyundai Palisade and Kia Telluride owners online and they have been working with their local dealers for repair. No components have been inspected because dealer “could not reproduce”. No messages appeared prior to failure, only after (as stated above). Issue first appeared at around 30,000 miles. Vehicle is available for inspection upon request.
Related recalls
No recalls on record for this model year.
Questions about the Hyundai Palisade door locks
Which Hyundai Palisade years have doors won't lock, open or latch problems?
The model years with the most reports are 2021 (6 complaints), 2022 (3 complaints) and 2020 (1 complaints).
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