A repeated clicking sound in the door locks which is probably pointing toward a failing door lock actuator when I unlock the car or when I open any door or trunk. Then I get a "Child Safety Lock Failure" message on my dash.
2021 Hyundai Palisade: doors won't lock, open or latch
6 of the 449 complaints about the 2021 Hyundai Palisade describe doors won't lock, open or latch.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 0
Is there a fix? No recall or service bulletin covers this area of the car yet.
Doors won't lock, open or latch by model year
- 20241
- 20223
- 20216
- 20201
What owners say
2021 Hyundai Palisade 30, 000 miles while driving started having a random clicking noise coming from the doors and a relay clicking noise coming from under the glove box followed by a Child Safety Lock Failure error message on the instrument cluster. This would sporadically continue to happen while driving as well as upon approaching vehicle. I have two small toddlers that I am truly concerned about. So far Hyundai has replaced 2 door latches and the Child Safety Lock Switch to no avail because the issue is still ongoing.
The child safety door lock system is malfunctioning. While driving or approaching the vehicle with the keyfob, all door locks will cycle repeatedly and randomly. After a minute or so of cycling, the dash will illuminate that the child safety door lock system has failed. The light on the child lock button on the door will remain illuminated; however, the rear doors can be opened, including while driving. This is a significant safety issue for those with children in the back seat. Dealer hasn't been helpful. Issue can be repeated by cycling the child lock button on the door.
Car door locks will begin clicking randomly on all doors when either approaching the car with the key fob or when driving. Clicking will continue for a good minute before a Child Safety Lock failure message appears on the dash. Message only stays up for two seconds before going away. Searching forums, this seems to be a common issue and should be a recall. Dealership hasn’t been able to help but forums say the issue can be recreated by quickly cycling the child door safety lock switch.
When locking the doors upon exiting my Palisade, the alarm starts going off. This occurs when I use the door lock (internal and external), as well as the lock button on the key fob. When this occurs, two alerts come to my phone through Bluelink simultaneously. One is showing a Rear Occupancy Alert and the other shows a Panic Alert. My vehicle has been to the dealership 3 times in the past month, and the most recent time, it was there for 6 days. They have replaced sensors, issued updates, changed the key fob batteries, reprogrammed the fobs, checked all connections under the seats, etc. I have made sure all items are removed from the seats and even removed an air freshener that was hanging from my mirror, as I was told this could be causing the issue. The car is always vacant when this occurs, and service department members of the Hyundai dealership have also witnessed the occurrence as the alarm and notifications occurred when I dropped it off for service. I am fearful that the electrical issues may progress if the root cause is not identified.
The child safety lock system is failing. The issue started intermittently and is now regularly occurring. With the child safety lock button on the driver’s door (near the window switches) engaged, an audible cycling of the door locks occurs. After about 12 cycles, the locks stop cycling and an error message appears on the dash. The message states “Child safety lock failure”. The safety of children in the vehicle is put at risk because the system regularly fails, allowing children to open doors with vehicle in motion. When the vehicle is taken to the Hyundai dealer that sold the vehicle, they claim they cannot reproduce it and that they have not heard of anyone else reporting the same issue. However, this has been reported by many Hyundai Palisade and Kia Telluride owners online and they have been working with their local dealers for repair. No components have been inspected because dealer “could not reproduce”. No messages appeared prior to failure, only after (as stated above). Issue first appeared at around 30,000 miles. Vehicle is available for inspection upon request.
Related recalls
No recalls on record for this model year.
Questions about the 2021 Hyundai Palisade door locks
Is doors won't lock, open or latch a common problem on the 2021 Hyundai Palisade?
6 of 449 owner complaints about the 2021 Hyundai Palisade (1%) mention doors won't lock, open or latch. The model year with the most reports is 2021.
Is there a recall or service bulletin for this on the 2021 Hyundai Palisade?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2021 Hyundai Palisade
Oil consumption 36Seat belt 36Sunroof shattered 27Windshield crack 27Engine failure 19Check engine light 15Wipers 15Stalling 12Lane assist 10Knocking 9Loss of power 9Adaptive cruise 6Jerking 6Key fob 6Transmission failure 6Collision warning 5Warning lights 5Won't start 5
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