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2021 Hyundai Palisade: windshield cracks

27 of the 449 complaints about the 2021 Hyundai Palisade describe windshield cracks.

owner complaints
27
of this car's complaints
6%
typical mileage
4,000
recalls
2
Is there a fix? There are 2 recalls and 5 service bulletins for this area of the car. See below

Windshield cracks by model year

What owners say

Filed Jan 18, 2024 · Visibility · CA

Windshield cracks under normal highway driving condition. Smaller rocks coming onto windshield are expected under highway driving conditions. Of all the 9 vehicles that I have owned previously none had this issue but with Hyundai Palisade the glass cracked very easily. I have small cracks on my windshield at multiple places and it appears that Hyundai has installed a thin windshield or a windshield not suited for highways in USA. Could the federal safety agency please investigate this?

Filed Oct 18, 2023 · Visibility · 11,000 miles · MI

The contact owns a 2021 Hyundai Palisade. The contact stated while driving 30-40 MPH, he heard a noise coming from the windshield. The following day, there was a scratch on the passenger's side lower corner of the windshield, which later became a spider web crack. The windshield was replaced at an auto collision repair shop. The contact stated while driving 30-40 MPH on another occasion, a truck passed the vehicle, and a tiny rock struck the passenger's side lower corner of the windshield, causing a crack on the windshield. The contact stated that the crack later expanded, and the vehicle was taken to the dealer, where the windshield was replaced; however, the failure recurred while driving. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 11,000.

Filed Jul 18, 2023 · Visibility · 68,890 miles · LA

The contact owns a 2021 Hyundai Palisade. The contact stated that while her husband was driving approximately 50 MPH, a rock from a truck struck the front windshield and caused the windshield to crack. While parked under a tree, an unknown object struck the front windshield and the windshield shattered. There was a line across the entire windshield. The vehicle was taken to a glass replacement facility where the windshield was replaced but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 68,890.

Filed Dec 29, 2022 · Visibility · TX

Windshield on 2021 Palisade cracks easily i had two cracks developed within 3 days of each other. Cracks easily developed into a 2 feet crack

Filed Dec 27, 2022 · Visibility · OK

While driving down the highway a truck in front of me slings a rock into my windshield. Watched this small crack run all the way across my windshield shortly after. These windshields are too fragile. I have never experienced this with any other vehicle I have owned.

Filed May 23, 2022 · Visibility · PA

Windshield has cracked twice in less than one month. Second time the car was not moving ( in parking lot) It appears there are many reports of this happening needs to be a recall. Imagine how easily it would shatter in an accident.

Filed Apr 24, 2022 · MO

Windshield cracks easily it's a problem with this vehicle

Filed Jan 25, 2022 · Visibility · TX

Windshield cracked without any impact. If there was an impact, it was very small as there is no sign of damage. (I didn't hear anything hit the windshield while driving) This seems to be a concern with many owners as seen in different forums. I have driven many different vehicles over the years with many rocks hitting my windshield in other cars with no damage. This needs to be looked into and make Hyundai responsible for fixing this issue.

Filed Nov 3, 2021 · NJ

Front Windshield cracked on the top right corner. The car has been sitting in my driveway since purchased in January 2021 with only 3250 miles so far. I contract Hyundai and they asked to take it to the dealership however nothing was done to fix it since the crack was larger than six inches. I was given a quote to replace a windshield for nearly $1500. Windshield cracking is an issue with Palisade as there are many people reporting the same issues where the Palisade windshield has cracked even from a small chip. It seems all of the people complaining on the internet are complaining about the same location being cracked on the windshield and then spreading. something needs to be done to fix it.

Filed Oct 22, 2021 · Visibility · AZ

My car is 3 months old and has 2500 miles on it. The windshield has a huge crack across it. It happened while I was driving. I'm not sure if a small pebble hit it or if the temperature caused it. The windshield seems very weak.

Filed Oct 6, 2021 · Visibility · OH

Driving on 2 lane route at speed limit and rock hit my windshield and left a large crack and now needs repaired. Windshield cracks so easily this is also a safety hazard.

Filed Sep 13, 2021 · Driver assistance, Visibility · 10,000 miles · MI

The contact's friend owns a 2021 Hyundai Palisade. The contact stated that while driving 70 MPH, the emergency automatic braking inadvertently engaged. The emergency braking system warning light was illuminated. The driver had to manually release the parking brake. Additionally, while driving a stone struck the front windshield causing a crack. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The contact was also informed that the windshield was on backorder. The vehicle was not repaired. The manufacture was notified of the failure however, no further assistance was provided. The approximate failure mileage was 10,000.

Service bulletins that may apply

Related recalls

Visibility/wiperReported March 17, 2023 · 167,085 vehicles affected
What is wrong
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Risk
Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V‑627.

Recall number 23V180000 · Recall details

Visibility: windshield wiper/washer: motorReported August 15, 2022 · 122,949 vehicles affected
What is wrong
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Risk
Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 233.

Recall number 22V627000 · Recall details

Questions about the 2021 Hyundai Palisade windshield crack

Is windshield cracks a common problem on the 2021 Hyundai Palisade?

27 of 449 owner complaints about the 2021 Hyundai Palisade (6%) mention windshield cracks. The model year with the most reports is 2020.

Is there a recall or service bulletin for this on the 2021 Hyundai Palisade?

There are 2 recalls and 5 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2021 Hyundai Palisade

Oil consumption 36Seat belt 36Sunroof shattered 27Engine failure 19Check engine light 15Wipers 15Stalling 12Lane assist 10Knocking 9Loss of power 9Adaptive cruise 6Door locks 6Jerking 6Key fob 6Transmission failure 6Collision warning 5Warning lights 5Won't start 5

All model years of the Hyundai Palisade

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