Component/System: Windshield. Description of the Issue: My 2023 Hyundai Palisade’s windshield developed a small crack, which has progressively spread into a longer line over time. The crack appeared without any significant external impact, raising concerns about the overall quality and durability of the windshield. Safety Risk: The growing crack reduces visibility and compromises the structural integrity of the windshield, potentially putting my safety and the safety of other drivers at risk. Reported/Confirmed by Dealer: I reported the issue to my Hyundai dealership, but they stated that there is no recall or warranty coverage for this problem. Inspection Status: The dealership acknowledged the issue but did not provide any solutions, leaving me to seek independent repair options. I have not yet involved an independent service center, insurance, or other third parties for inspection. Symptoms Prior to Failure: There were no warning signs or indicators before the crack appeared. It developed suddenly and unexpectedly, despite regular vehicle use under normal conditions. Additional Information: Upon researching online, I discovered numerous complaints from other Hyundai Palisade owners regarding the poor quality of the windshield. This pattern suggests a potential manufacturing defect that Hyundai has not yet addressed.
2023 Hyundai Palisade: windshield cracks
5 of the 411 complaints about the 2023 Hyundai Palisade describe windshield cracks.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 1
Windshield cracks by model year
What owners say
My windshield has cracked two times in a year and a half. I have owned 5 cars and been driving for over 30 years and never had this problem before.
Palisade's Windshield cracked without any incidents, SUV was parked in the garage and today morning 03/21/2024 it had a 15-20 inch crack on the bottom of the windshield.
Windshield cracked
Had my vehicle for eight days and my front windshield had a crack with no apparent force as it was parked. As well as second row windows appear to be discolored.
Service bulletins that may apply
- This bulletin provides the procedure to inspect the rain sensor coupler to verify whether it is properly...
- This bulletin contains information about the proper removal of the windshield wiper blade protective cover...
- This bulletin provides information regarding condensation related to the accumulated moisture in the...
- This bulletin provides information regarding the rear door window glass appearing hazy or foggy when...
Related recalls
Visibility/wiper
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
- Risk
- Windshield wiper failure can reduce visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V‑627.
Recall number 23V180000 · Recall details
Questions about the 2023 Hyundai Palisade windshield crack
Is windshield cracks a common problem on the 2023 Hyundai Palisade?
5 of 411 owner complaints about the 2023 Hyundai Palisade (1%) mention windshield cracks. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2023 Hyundai Palisade?
There is 1 recall and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Hyundai Palisade
ABS 40Sunroof shattered 27Seat belt 18Wipers 15Jerking 12Stalling 11Brake failure 9Harsh shifting 9Check engine light 8Loss of power 7Shudder 7Collision warning 6Won't start 6Grinding brakes 5Hesitation 5Warning lights 5
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