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2023 Hyundai Palisade: harsh or hard shifting

9 of the 411 complaints about the 2023 Hyundai Palisade describe harsh or hard shifting.

owner complaints
9
of this car's complaints
2%
recalls
1
Is there a fix? There is 1 recall and 7 service bulletins for this area of the car. See below

Harsh or hard shifting by model year

What owners say

Filed Sep 27, 2026 · Suspension · TN

I have a 2023 Hyundai Palisade Issue: At low speeds under 20 MPH, on bumpy, rough surfaces, more noticeable when turning (left or right) and going on an incline (up or down), there is low level noise from the backend undercarriage of the Palisade such as clunking or thumping noise. The failure is persistent and gotten progressively worse. The failure was duplicated at the dealer. This is a known issue from Hyundai. See Technical Service Bulletin 26-SS-001H created on May 2026 Hyundai has formally acknowledged this rear-shock noise problem. Technical Service Bulletin 26-SS-001H, Warranty Extension Z12. Problem: Certain Palisades may have a clunking or thumping noise from the rear while driving over rough roads, caused by worn self-leveling rear shock absorbers. In the Technical Service Bulletin 26-SS-001H it says Please note that for the first repair, replacement of both rear shock absorbers will be covered by this warranty extension. For subsequent repairs, one or both rear shock absorbers will be covered depending upon the impacted side(s). I reviewed the Hyundai TSB 26-SS-001H closely. I think I have a solid basis for a firm escalation email, especially because Hyundai's own bulletin specifically contemplates "subsequent repairs" for the same rear shock problem. This raises a serious question for me as an owner: What is Hyundai's permanent corrective action for this problem? Replacing the same suspension components repeatedly after the condition returns is not an acceptable long-term solution. I should not have to repeatedly return a relatively new vehicle to the dealership for the same suspension problem, particularly after the prescribed repair has already been performed and the condition returned approximately one month later. I will write a professional but firm email to the Dealer (who has been very nice and Hyundai. If they cannot fix it, I will need to review my state's lemon law requirements.

Filed Aug 28, 2026 · Airbags, Electrical · AL

On June 27, 2026 I started the vehicle and every warning light came on and the gauge cluster started cycling through system failure warnings for most every component/system on the vehicle. The vehicle was barely drivable, with no power steering, no backup camera, no AC, inoperable gauges, no safety/driver aids, and hard shifting. It was taken to Bentley Hyundai in Huntsville the same day. The vehicle was diagnosed with a CANBUS failure and after weeks of troubleshooting they said it was a bad engine wiring harness. The new harness was installed under our extended factory warranty this week. I was informed today, August 29, 2026, that there are still electrical issues with the vehicle. I am concerned about the safety of this vehicle now due to the length of time it has been at the dealership, 60+ days, and continuing issues even after replacement of a major component of the electrical system.

Filed Jul 16, 2026 · Suspension, Transmission · TX

Two simultaenous problems happened: 1) loud clunking/thudding during low-speed turn. 2) Clunking/knocking/rattling noise from suspensions when going through uneven grounds. This both things happened before 20,000 miles. Had AWD coupling and rear differential unit replaced under warranty regarding problem 1). Had rear shocks replaced under warranty regarding problem 2). Found there has bben TSB issued related to 2), for older models, TSB 25-SS-004H but not for this year of models. Those two exact problems started again at about 40,000 miles. Had vehicle checked at 50,500 miles recently. Regarding problem 1), the dearship found issue with AWD coupling, stating faulty parts, drive shaft seal was 1/8" off and materials are fused. Replaced AWE coupling, and ECU program update. After program update, I do not see the power distribution monitor anymore from my dash. The program update should turned it off for some reason that I do not know. I have no clue that AWD module is working normal as I cannot see the power distribution action anymore. Regarding problem 2), they replaced both rear shocks again. The problem went away for now. This vehicle has been only 50,000 miles and had 4 major issues (2 times of two major identical issues) that alongside with many owners' compaints, and seems highly related to one of Technical Service Bulletin that was previously issued for older models. I would like to request investigation on these services.

Filed Mar 30, 2026 · Steering, Transmission · IL

The steering wheel clunks and locks when turning at low speeds or when ISG turns the car back on. At times, it is a hard enough jerk to pull it out of my hands. It was taken to the dealership multiple times. The coupler was replaced, but it still jerked the steering wheel. The dealership in Utah could not replicate the sound, even though it occurs multiple times a day at this point. Loss of the ability to steer after sitting at a light poses a huge safety issue between not being able to immediately navigate upon accelerating or when turning left at an intersection.

Filed Sep 16, 2025 · Transmission · FL

The vehicle was brought to the dealership at around 17,000 miles with concerns regarding a clunky sound and hesitation in acceleration. The issue is extremely noticeable while turning and accelerating. No warning lights, messages or audible chimes show up when the issue occurs. Due to the vehicle hesitation on acceleration and the clunky / bouncy feeling in the steering wheel, my wife and I think there is a safety concern (e.g. being hit due to unresponsiveness of the vehicle). The problem was reproduced/confirmed by a dealer, and the rear coupling assembly was replaced. Fast forward 18,000 miles (vehicle now has ~35,000 miles) and the exact same issue is occurring again. I am schedule to take the vehicle back into the dealership for this concern, another concern with the ABS system and general maintenance.

Filed Jul 24, 2025 · Transmission · NH

When you were at a complete stop and go to make a turn, the backend makes a clunking noise it almost hesitates like it’s having a hard time going and feels like it wants to lock up. I brought it to the dealership. They told me it was my tires and I needed an alignment. I brought it to a tire shop. I got an alignment. They told me it was not my tires. They believe it to be a differential.

Filed Feb 10, 2025 · Suspension · PA

Vibrations on the rear side started happening last October 2024. Seats were shaking while driving. In addition to the rough ride, Clunk and rattling are heard while going over small bumps. Took it to dealer Feb 10, 2025, and tech found rear shock mounts are bad. The write up also said they replaced the shocks. It was all under warranty. Vehicle is only 13K miles, and suspect/concerned that the replacement may not last long too. Please investigate for possible recall.

Filed Aug 30, 2023 · Electrical, Engine · CA

1. A. Dashboard digital display fades to black. Inability to see speed, meters, gauges, and malfunction graphics on the instrument cluster display. B. When phone charging through console USB port, the entire center console heats up excessively and smells like burning plastic; wiring. Stopped using center USB port to eliminate issue. C. When car put into Drive or Reverse from Park, loud clunking lurch occurs. When stopped at light and the stop idle engaged, the car lurches and makes loud clunking noise. Transmission seems to shift erratically. Turn the stop idle function off every time to avoid issue. 2. A. Dash display going black on highway is a huge safety risk not being able to see any important meters; gauges; warning graphics. The last time it occurred on the freeway going through Camp Pendleton and was frightening. It did come back on once I exited freeway. B. The console heating up was unsafe since it burned my hands to the touch. The sides and underneath area were all excessively heated and the burnt smell was an indication something electrically was malfunctioning. I stopped using the USB port on the console however, that does not eliminate the fact of some sort of electronic defect. C. There is something malfunctioning with the transmission shifting erratically and the stop idle defect. 3. Auto Nation Carlsbad Hyundai service could not duplicate issues driving locally or find any codes showing malfunctions. There is a recall that does not have a remedy that may be affecting the circuitry control system. I do not want to drive the vehicle and feel it's unsafe. 4. I have reported the issue to Hyundai Customer Care. There is a case on it. However, it's been two weeks with no response. Probably overwhelmed. They are very courteous and the General Manager at Carlsbad Hyundai dealer has been helpful providing a loaner. 5. No warning lights. Just fade to black. Increases on freeway after 45 min driving high speed.

Filed Jul 5, 2023 · Suspension · FL

Drivers side rear shock/suspension has clunking noise.

Service bulletins that may apply

Related recalls

Power train: automatic transmission: fluid/lubricant: pumpReported July 27, 2023 · 52,109 vehicles affected
What is wrong
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Risk
An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 246.

Recall number 23V526000 · Recall details

Questions about the 2023 Hyundai Palisade harsh shifting

Is harsh or hard shifting a common problem on the 2023 Hyundai Palisade?

9 of 411 owner complaints about the 2023 Hyundai Palisade (2%) mention harsh or hard shifting. The model year with the most reports is 2020.

Is there a recall or service bulletin for this on the 2023 Hyundai Palisade?

There is 1 recall and 7 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2023 Hyundai Palisade

ABS 40Sunroof shattered 27Seat belt 18Wipers 15Jerking 12Stalling 11Brake failure 9Check engine light 8Loss of power 7Shudder 7Collision warning 6Won't start 6Grinding brakes 5Hesitation 5Warning lights 5Windshield crack 5

All model years of the Hyundai Palisade

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