Acceleration hesitation on numerous occasions. Seat belt recall, unresolved. Waiting for parts for over two months. Also waiting for dealership availability and also, I need an available loaner car. I have to drive my child around frequently for personal reasons. I use my third row and there's no remedy for the third row safety recall. The second row seat belts are constantly being stuck and inoperable.
2023 Hyundai Palisade: hesitation when accelerating
5 of the 411 complaints about the 2023 Hyundai Palisade describe hesitation when accelerating.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 1
Hesitation when accelerating by model year
What owners say
The vehicle was brought to the dealership at around 17,000 miles with concerns regarding a clunky sound and hesitation in acceleration. The issue is extremely noticeable while turning and accelerating. No warning lights, messages or audible chimes show up when the issue occurs. Due to the vehicle hesitation on acceleration and the clunky / bouncy feeling in the steering wheel, my wife and I think there is a safety concern (e.g. being hit due to unresponsiveness of the vehicle). The problem was reproduced/confirmed by a dealer, and the rear coupling assembly was replaced. Fast forward 18,000 miles (vehicle now has ~35,000 miles) and the exact same issue is occurring again. I am schedule to take the vehicle back into the dealership for this concern, another concern with the ABS system and general maintenance.
When you were at a complete stop and go to make a turn, the backend makes a clunking noise it almost hesitates like it’s having a hard time going and feels like it wants to lock up. I brought it to the dealership. They told me it was my tires and I needed an alignment. I brought it to a tire shop. I got an alignment. They told me it was not my tires. They believe it to be a differential.
[XXX] at [XXX] (Palisade was in SMART mode). I made a U-Turn and coming out of the turn I stepped in the gas and nothing happened; however, the engine was racing and held steady at 3,000 RPMs. The vehicle did NOT respond after multiple attempts at stepping on the gas pedal or simply stepping off the gas pedal - the engine/transmission was racing loud at 3,000 RPMs for about 7-10 seconds until the vehicle corrected itself. This is obviously a safety issue since I had no ability to accelerate and could have been rear-ended. I went to AutoZone and ran OBD diagnostics and nothing showed up. I then made appt at Dealership with the description above and they recorded the incident as "a hesitation issue", then said it was due to the Auto-Start being on! WHAT!? I was not happy and made them read the description AGAIN and now writing this the federal safety agency safety issue. I feel like they purposely mis-recorded the issue and tried to send me on my way. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At approximately 645 this morning my vehicle began hesitating and jerking as I pulled away from a stoplight. Approaching cars from behind nearly impaled me as my vehicle went from 10 mph to 20mh, then quickly decelerated to 10mph without engaging the brake. I turned my hazard lights on and slowly pulled into the closest neighborhood. There, I parked the vehicle, turned off the engine, and restarted the vehicle. The vehicle’s engine sputtered upon restart, the check, engine light came on and a notification (pictured) appeared on the infotainment screen. At 7 AM I called my closest Hyundai dealership to schedule an appointment to address the notification for the check engine, the open recall and routine maintenance. The dealer stated the issue might be the transmission. The powertrain warranty does not cover rental, however they will issue partial reimbursement after rental period. Also, directed to call regarding the warranty while at dealer on Tuesday.
Service bulletins that may apply
- This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with...
- This TSB provides information to diagnose the push button shifter operation.
- If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or...
- If you are servicing an 8-speed vehicle with a “Check Engine” light on and one or more of the DTC listed,...
- This TSB provides information to diagnose the push button shifter operation
- If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or...
- This bulletin provides the procedure to update the ECU and TCU software logic to improve the drivability...
Related recalls
Power train: automatic transmission: fluid/lubricant: pump
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
- Risk
- An electric oil pump assembly that overheats increases the risk of a vehicle fire.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 246.
Recall number 23V526000 · Recall details
Questions about the 2023 Hyundai Palisade hesitation
Is hesitation when accelerating a common problem on the 2023 Hyundai Palisade?
5 of 411 owner complaints about the 2023 Hyundai Palisade (1%) mention hesitation when accelerating. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2023 Hyundai Palisade?
There is 1 recall and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Hyundai Palisade
ABS 40Sunroof shattered 27Seat belt 18Wipers 15Jerking 12Stalling 11Brake failure 9Harsh shifting 9Check engine light 8Loss of power 7Shudder 7Collision warning 6Won't start 6Grinding brakes 5Warning lights 5Windshield crack 5
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