The wipers stopped working midway and they wouldn’t come back on until 15 minutes afterwards. It was pouring down rain and the visibility was terrible and couldn’t see anything in front of me. Our safety was at risk because of the wipers and windshield. We just got our vehicle on 5/12 - and on 5/20 it first happened then took it in - got a loner car - picked up the vehicle 5/21 and on 5/23 the wipers stopped working again and our safety was at risk and visibility was awful. On our vehicle has been at the dealership since 5/25 and haven’t heard from them yet.
2023 Hyundai Palisade visibility problems
72 complaints (18% of all complaints for this car).
- owner complaints
- 72
- of this car's complaints
- 18%
- crashes
- 0
- recalls
- 1
Which part fails
- Glass, side/rear9
- Sun/moon roof assembly7
- Windshield2
- Defroster/defogger/HVAC system: rear window2
- Windshield wiper/washer1
- Rear window wiper/washer1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Hyundai Palisade visibility problems in other years
Specific symptoms reported on the 2023 Hyundai Palisade visibility
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Visibility/wiper
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
- Risk
- Windshield wiper failure can reduce visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V‑627.
Recall number 23V180000 · Recall details
Related investigations
Windshield Wiper Failure
On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (the federal safety agency Recall 22V‑627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V‑627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V‑627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V‑627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (the federal safety agency Recall 23V‑180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V‑627 and 23V‑180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.
RQ22005
What 2023 Hyundai Palisade owners say
Most recent owner complaints, unedited.
There is an ejection mitigation recall and no remedy from Hyundai in the near future. This sets us up for future injury to my children in the event we are in an accident. This also will result in a lawsuit by us to Hyundai should I or my children are injured or maimed in the event thus vehicle does not properly protect us in an accident. The seat belts are recalled as well and parts are on back order. The solution from Hyundai is to continue to use the defective belts with minor children and hope for the best. This is simply unacceptable.
While driving my 2023 Hyundai Palisade Calligraphy at about 30 mph on a small paved street, the sunroof suddenly exploded with a very loud bang. There were no other cars nearby, no debris, and nothing hit the vehicle. Thankfully, the inside sliding cover was closed, so no glass entered the cabin, but the sound was extremely alarming and could have easily caused an accident if conditions were different. The dealership refused to cover the repair under warranty. After looking online, I discovered many other Hyundai owners reporting the same issue with their panoramic sunroofs, so this does not appear to be an isolated incident. This is a major safety concern. If the interior cover had been open, shattered glass would have fallen directly onto me and my passengers, likely causing injuries. The sudden loud explosion can also startle drivers and lead to loss of control. I believe this is a dangerous defect that requires investigation.
Sun roof exploded and there is a football sized hole in the roof.
I was driving down the street in my neighborhood and heard an extremely loud explosion. I pulled over to check that it wasn’t the tires and that there wasn’t anything on the street. As i pulled into my driveway i heard rattling on the roof, i got out the car to check and saw that the sunroof was shattered and there was shards of glass everywhere. There did not appear to be any impacts though, just shattered glass. I had the sunroof shade closed so no glass fell on me, thank God.
Passenger side wiper stopped working after being stuck by ice/snow. Won’t work unless assisted
AFTER REMOVING snow from my windshield, the left (driver's) side wiper is not moving. I'm trying to make an appointment with Key Hyundai of Milford, CT - the dealer does not have an appointment until February. This is a real safety issue.
Recent snow in North East - removing snow and clearing windshield AFTER REMOVING snow from my windshield, the left (driver's) side wiper is not moving. Called Key Hyundai of Milford, CT - the dealer does not have an appointment until February. This is a real safety issue.
The contact owns a 2023 Hyundai Palisade. The contact stated while driving on the highway at 65 MPH, the contact heard a sound like a shotgun blast. The contact opened the sunroof shade and saw that the sunroof glass had shattered. The contact started closing the shade and the center glass started collapsing inside the vehicle. No warning light was illuminated. The vehicle was taken to a dealer to be inspected, and the contact was informed that the impact from a rock had caused the sunroof glass to shatter. The contact decided to take the vehicle to another dealer. The local dealer was contacted; however, the vehicle was not repaired. The contact was informed by the second dealer that a claim would be submitted for the failure and the failure would be escalated. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,296.
Component/System: Windshield. Description of the Issue: My 2023 Hyundai Palisade’s windshield developed a small crack, which has progressively spread into a longer line over time. The crack appeared without any significant external impact, raising concerns about the overall quality and durability of the windshield. Safety Risk: The growing crack reduces visibility and compromises the structural integrity of the windshield, potentially putting my safety and the safety of other drivers at risk. Reported/Confirmed by Dealer: I reported the issue to my Hyundai dealership, but they stated that there is no recall or warranty coverage for this problem. Inspection Status: The dealership acknowledged the issue but did not provide any solutions, leaving me to seek independent repair options. I have not yet involved an independent service center, insurance, or other third parties for inspection. Symptoms Prior to Failure: There were no warning signs or indicators before the crack appeared. It developed suddenly and unexpectedly, despite regular vehicle use under normal conditions. Additional Information: Upon researching online, I discovered numerous complaints from other Hyundai Palisade owners regarding the poor quality of the windshield. This pattern suggests a potential manufacturing defect that Hyundai has not yet addressed.
Questions about the 2023 Hyundai Palisade visibility
Does the 2023 Hyundai Palisade have visibility problems?
Owners have filed 72 complaints about the visibility of the 2023 Hyundai Palisade, 18% of all its complaints.
At what mileage do 2023 Hyundai Palisade visibility problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2023 Hyundai Palisade visibility?
Yes, 1 recall: 23V180000. Check your VIN to see if your car still needs the free repair.
What year does the Hyundai Palisade have the most visibility problems?
The Hyundai Palisade model years with the most visibility complaints are 2020 (131 complaints), 2023 (72 complaints) and 2021 (62 complaints).
Other 2023 Hyundai Palisade problems
Brakes 84Seat belts 78Electrical 41Engine 38Transmission 38Driver assistance 29Suspension 27Airbags 21Steering 17Acceleration 14Body 11Seats 11Fuel system 4Wheels 4Lights 3Tires 1
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