Windshield has cracked multiple times
Hyundai Palisade windshield crack problems
130 of the 2,515 owner complaints about the Hyundai Palisade describe windshield cracks, most of them for the 2020 model year.
- owner complaints
- 130
- worst model year
- 2020
- typical mileage
- 3,500
By model year
Often reported together
Wipers 6Sunroof shattered 1Lane assist 1Headlights 1Check engine light 1
What owners say
The windshield cracked for no apparent reason. It was fine the night before, then cracked the next morning. It seems to originate from the frame area under the passenger side wiper.
The contact owns a 2025 Hyundai Palisade. The contact stated that while driving on the highway at 60 MPH, the front windshield fractured in several places while attempting to swat a mosquito, resulting in eight crack lines across the glass. The contact stated that the windshield cracked more easily than expected. The failure mileage was approximately 23,000.
My 2024 Hyundai Palisade windshield cracked without any impact. It didnt break but we noticed the crack by chance and were alarmed to see a 10'' crack while there was no audible sound of any impact from any flying debris. There were no warning lamps, messages or there symptoms prior or post the crack. The cracked windshield hasn't been inspected by manufacturer, dealer.
Front windshield cracked driving in the rain. A very small pin size nick was at the top of windshield 1" away from the edge. Crack was instant in length of 13" plus. Vehicle was less then 1 week old.
Five days after I bought my vehicle, I was driving down the freeway that was very empty. A small rock hit my windshield, I think… I never saw anything. It caused an explosion on the right side of my windshield and glass shattered inside the vehicle. I made a claim with my insurance and pay the $500 deductible and got the windshield replaced. Two days after I replaced the windshield, a small something hit my windshield and made a tiny rock chip. A few days later, I went to get the rock chip repaired, and as soon as the technician put the device and started to fill the rock chip, the wind shield cracked halfway across. I have been driving for almost 40 years and I have replaced one windshield and repaired maybe three rock chips. To have had a car for five weeks (two of which I couldn't drive because the windshield "exploded" crack was too deep), and already have paid TWO $500 deductibles and made two windshield claims is absolutely unbelievable. There has to be a flaw in the glass. The auto glass professionals said that they have replaced three windshields on Palisades in the past week.
I purchased a 2025 Hyundai Palisade vin [XXX] on August 13,2025. My car was parked in my driveway on May 15 2025. During the day I walked past it and saw no crack in the windshield. At 4:33 I got in the car to run an errand and discovered a crack in the windshield. The crack started in the middle of the windshield at the top, ran down the windshield and stopped in the middle of the windshield. There was no indication of that anything struck the windshield as the vehicle was parked in the same spot all day. I understand that these cracks are common on this vehicle. This email is to document my complaint, as proof of the defect and the basis of my warranty claim to Hyundai. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Small rock chip in windshield and the next day when turning on the defrost a long crack formed that is approximately 10-12 inches. The windshield is very flimsy and driving with a cracked windshield is a safety issue. The dealer confirmed that several others have called with windshield repairs and that they don't do the work themselves and told me to call safelite.
My windshield appears to be extremely prone to rock chips and cracks. My vehicle is available for inspection. My Hyundai is only a year old and has several rock chips and a large crack in the windshield. This is now beginning to affect the visibility through my windshield. The problem has not been reported to the dealer but it will be on my next service appointment. Im pretty confident that the dealer will tell me to contact my insurance. The problem has not been reported to anyone at this time. My other vehicles do not have this problem and they are a lot older than my Hyundai.
Drove vehicle approximately 1 mile ro McDonald's went in to eat. When I came out, front windshield was cracked on passenger side. I do not recall anything hitting windshield that could cause it to crack. Took car to Hyundai dealer. They looked at it and said it had been hit. Has a very small spot. I do not recall ever having anything hit windshield. I believe it cracked spontaneously for no apparent reason. If it was hit it was a very small something that should not have caused windshield to crack. If windshield cracks that easily, it is unsafe.
Related recalls
Visibility/wiper
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
- Risk
- Windshield wiper failure can reduce visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V‑627.
Recall number 23V180000 · Recall details
Visibility: windshield wiper/washer: motor
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
- Risk
- Windshield wiper failure can reduce visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 233.
Recall number 22V627000 · Recall details
Questions about the Hyundai Palisade windshield crack
Which Hyundai Palisade years have windshield cracks problems?
The model years with the most reports are 2020 (71 complaints), 2021 (27 complaints) and 2022 (14 complaints).
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