Hyundai Palisade sunroof shattered problems

Filed Nov 5, 2026 · ID

While driving last night, the front panoramic moonroof spontaneously shattered. There were three occupants in the vehicle at the time. We were on a two lane road and were accelerating after a stop sign when the glass suddenly shattered. There were no other vehicles in the immediate vicinity, and we did not observe or hear anything strike the glass. Fortunately, the interior sunshade was closed at the time of the incident, which prevented the shattered glass from falling directly into the passenger compartment. Had the sunshade been open, all three occupants could potentially have been exposed to falling glass and sustained injuries. We are having the vehicle assessed by a repair facility today and I have also contacted our insurance company regarding the incident. I am reporting this incident because the unexpected shattering of a panoramic moonroof while a vehicle is in operation presents a significant safety concern. The potential for shattered glass to enter the passenger compartment and injure occupants is particularly concerning. I believe this incident warrants documentation and review to determine whether there may be a vehicle or component safety defect.

Filed Oct 27, 2026 · MI

Driving down highway and heard a loud pop when sunroof exploded and glass shattered.

Filed Sep 30, 2026 · FL

The sunroof opened crooked and would not close. After several attempts to close the sunroof a piece of the frame broke.

Filed Sep 17, 2026 · Visibility · KS

The sunroof spontaneously broke while driving on the interstate at an estimated speed of 70 mph. There was no severe weather issues or traffic issues. Glass did make it into the car, in both the drivers and passenger seat. Unsure if it made it to the back seat where a [XXX] baby was in a car seat. Called McCarthy Hyundai and they told us to take it somewhere else that it was not under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 16, 2026 · Body, Engine · WI

While driving down the freeway my first row sunroof exploded. Insurance wouldn’t cover it because it is a manufacturer defect, but Hyundai wouldn’t cover it because it “isn’t a manufacturer defect.” The temperature outside when the sunroof exploded was 74 degrees and it was cloudy. Then less than 2 months later my engine got a rod knock even with oil changes every 5k miles. No warning signs for either and no lights on the dash. It just started when I started it to leave for work one morning.

Filed Aug 31, 2026 · Visibility · KS

On XXX at approximately 5:20 PM, I was driving my 2025 Hyundai Palisade in [XXX] near [XXX] and [XXX] when the front sunroof glass suddenly shattered with a loud explosive sound. The outside temperature was approximately 102°F and conditions were sunny. I did not see or hear any object strike the sunroof before the glass failed. There was no collision or other event immediately preceding the failure. The interior sunshade was closed and contained much of the shattered glass. The front sunroof glass was extensively fractured while the surrounding roof and rear roof glass showed no apparent impact damage. I have photographs documenting the condition immediately after the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 28, 2026 · Body, Visibility · CO

While the vehicle was being driven, the sunroof became inoperable, stuck in the tilt position. The motor could be heard running but the glass panel would not move in either direction. There were no warning lamps, messages, or other symptoms before the failure. The dealership disassembled the sunroof and found that a spring on the passenger-side sunroof rail had broken, and that the broken spring damaged the rail itself. The dealer confirmed the failure matches Hyundai TSB 23-BD-003H-1, Sunroof Wind Deflector and Mechanism Replacement, issued April 2023. That bulletin applies to certain 2020-2022 model year Palisade vehicles equipped with a sunroof and produced before 5/4/2022, and describes the wind deflector malfunctioning and damaging the sunroof mechanism, leaving the sunroof inoperable. My vehicle falls within that range and experienced that failure. The dealership was able to move the glass panel into a fully closed, flat position, where it appears normal. However, because the rail is broken, the panel is not harnessed in the rail. It can be pushed upward by hand from the passenger side. The dealership stated the panel could move at highway speed and that the vehicle is not secure against entry in this condition. For that reason the dealership has kept the vehicle since 8/24/2026 and provided a loaner rather than returning it to me to drive. The technician documented no signs of misuse or outside damage and noted that the sunroof is rarely used. The vehicle and the broken component are available for inspection. The manufacturer was notified and declined goodwill assistance, citing the vehicle's time in service and mileage. The repair was quoted at approximately $3,500 and has not been performed. Mileage at diagnosis was 83,069.

Filed Aug 26, 2026 · KY

Sunroof wind deflector broke and guide popped out of assembly. Sunroof is inoperable. I was able to manually close sunroof almost completely but air leak is still present. Water is not leaking in yet but gasket exhibits higher wear due to not being completely sealed. Once gasket inevitably fails, water will leak into car. One dealer inspected and agreed with failure mode assessment but wanted 9 man hours to fix (TSB 23-BD-003H-1 says work should take no longer than 1 hour). No warning lamps or indicators prior to failure. Assembly failed while trying to open sunroof while driving.

Filed Aug 24, 2026 · AZ

I am writing to file a formal complaint XXX regarding a severe safety defect on my 2023 Hyundai Palisade. On XXX, in [XXX] while driving under normal operating conditions, the sunroof glass spontaneously exploded with a loud noise resembling a gunshot. There was no vehicle ahead of me, no overpass overhead, and absolutely no external object or road debris struck the vehicle. The glass shattered violently upward and outward, which is a clear physical indicator of a spontaneous thermal or pressure-induced failure caused by a manufacturing defect, rather than an impact. As you are aware, spontaneous sunroof shattering is a heavily documented issue across 2023 and 2024 Hyundai Palisade models. Numerous identical complaints have been filed with the federal safety agency, pointing to a known defect in the tempering or structural stress of the panoramic glass panels. I have attached photos and a video of it still making sounds in the photo, you can also tell it is bubbling upward. This vehicle is well within its 5-year/60,000-mile New Vehicle Limited Warranty period. This failure represents a severe, sudden compromise of passenger safety, and I expect Hyundai to honor its warranty obligations. I demand that Hyundai Motor America authorize a full replacement of the sunroof glass, a thorough cleaning of the headliner/cabin to remove microscopic glass shards, and a complimentary loaner vehicle while the repair is being completed. I look forward to your immediate response and prompt resolution to this safety matter. Sincerely, [XXX] and [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 16, 2026 · Visibility · MO

We were driving down the road and heard a loud pop and then heard glass falling onto the sunroof sunshade. My sunroom exploded out of nowhere, nobody in front of me, no trees or structures above us. Just spontaneously shattered.