Windshield has cracked multiple times
2020 Hyundai Palisade: windshield cracks
71 of the 543 complaints about the 2020 Hyundai Palisade describe windshield cracks.
- owner complaints
- 71
- of this car's complaints
- 13%
- typical mileage
- 2,705
- recalls
- 1
Windshield cracks by model year
What owners say
Windshield developed a 30 in crack without hitting anything on the road. Other owners report a similar problem on a Facebook group.
The windshield on the Hyundai Palisade presents a safety hazard. The windshield cracks at low impact of a micro-pebble. The windshield could potentially cause a fatality if the car is involved in an accident. The problem has been confirmed by Hyundai but the company is only recalling the Kia Telluride for a defective windshield. The chip in the windshield immediately expands a crack across the driver's view which causes a visibility issue. The cracks cause a blinding reflection from the crack which makes the vehicle inoperable due to the driver's inability to see clearly due to the crack in eyeview.
The contact owns a 2020 Hyundai Palisade. The contact stated that the front windshield had cracked without impact. The contact stated he had replaced the front windshield three times. The contact had taken the vehicle to a glass repair shop for the front windshield replacement. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.
Windshield cracked
The contact owns a 2020 Hyundai Palisade. The contact stated that a crack was observed on the windshield starting in the middle of the glass under the rearview mirror. The contact stated while driving at approximately 35 MPH, the windshield cracked to the base of the windshield along the frame and across the driver's side. The contact drove the vehicle to an independent glass repair shop where the windshield was replaced. The manufacturer had been informed of the failure. The failure mileage was approximately 12,000.
Windshield cracks easily. It is a known issue and Hyundai has yet to recall it. Will have had to replace my windshield twice in two years for incidents that should have resulted in no crack or a small crack. Kia has addressed the issue on the Palisade's sister vehicle, the Telluride but Hyundai has not even offered to replace them for free or reimburse owner costs when they have made a faulty part. It's hazardous and costly and should have been recalled immediately for the safety of their drivers.
A few days ago a small pebble was thrown up from a car in front of me while traveling from work which led to a small 1" spider crack in the windshield. By the next morning, this spider had grown to about 1' long. And now by the end of this week it has grown to more than 2' long.
2020 Hyundai Palisade purchased in May, 2020, amid COVID shutdown, and not driven as much as normal until September, 2020. In February, 2021 was driving along a 4-lane parkway (speed limit 55) and something struck the windshield. All other vehicles were at least 2 car lengths away and the sound of the strike sounded like an insect hitting the windshield. What resulted was a nickel sized, spidery crack on the passenger side, about a third of the way from the top. When Safelite attempted to repair this, it immediately spread out as they applied pressure while installing their equipment. Windshield had to be replaced (Hyundai glass used). August, 2021 car was being driven on 6-lane interstate (65mph) when a large rock struck the lower part of the passenger side of windshield. Large crack resulted which immediately spread across windshield, necessitating another windshield replacement (3rd party glass used). A week later, on 4-lane highway, while 2+ car lengths behind a semi, it sounded as if the car was being sprayed by sand followed by a loud pop. What resulted was a small crack at the edge of the passenger side which quickly spread horizontally until making an upward turn which slowed its progress. After waiting 6 weeks for a replacement (Hyundai glass) to come in, windshield was replaced for 3rd time on 11/2/21. Less than 24 hours later, while driving in traffic on 10-lane section of interstate (60mph), a loud pop occurred resulting in a nickel-sized, spidery chip in about the same location as the first instance. If history holds true, this will probably necessitate another windshield replacement. Having driven all of these same roads for 25+ years, prior to this vehicle, I have only had 2 other windshield chips, both which were repairable. 4 windshield replacements within 9 months is indicative of a design flaw.
Windshield crack appeared near the roof line just to the drivers side of the rear view mirror and traveled immediately ~18 inches diagonally towards the passenger wiper blade. There appears to be a very tiny nick where the crack started, but if something hit the windshield it was so small we never heard it and the crack traveled instantly across the windshield. The car was hand washed the day prior and no cracks/chips were evident.
When driving down the tollway in my city early in the morning, no cars around for at least 200 yards, something small hit my windshield causing a spiderweb crack in the center of windshield. Will have owned the vehicle for 2 weeks as of tomorrow and has less than 3k miles on it.
While we were in a store shopping the windshield spontaneously cracked. No reason, not caused by a rock chip or any other impact.
Service bulletins that may apply
- This bulletin contains information about the proper removal of the windshield wiper blade protective cover...
- On certain Palisade (LX2) vehicles, the sunroof wind deflector may malfunction and
- This bulletin provides information regarding condensation related to the accumulated moisture in the...
- Reduced A/C performance due to an out of specification A/C compressor pulley and hub assembly
- This bulletin describes the procedure to replace the inside belt molding and attach pads to the side view...
- This bulletin describes the procedure to replace the rear sunroof glass on certain 2020MY Palisade...
- Visibility: sun/moon roof assembly
- This bulletin provides troubleshooting information on how to identify and repair whistling/wind noise that...
Related recalls
Visibility: windshield wiper/washer: motor
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
- Risk
- Windshield wiper failure can reduce visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 233.
Recall number 22V627000 · Recall details
Questions about the 2020 Hyundai Palisade windshield crack
Is windshield cracks a common problem on the 2020 Hyundai Palisade?
71 of 543 owner complaints about the 2020 Hyundai Palisade (13%) mention windshield cracks. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2020 Hyundai Palisade?
There is 1 recall and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Hyundai Palisade
Oil consumption 82Engine failure 48Stalling 42Check engine light 33Wipers 25Knocking 22Loss of power 18Fire or smoke 15Seat belt 14Harsh shifting 13Sunroof shattered 10Jerking 9Misfire 8Warning lights 8Hesitation 7Shudder 7Grinding brakes 6Fuel gauge 6Transmission failure 6Collision warning 5Sudden acceleration 5
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