The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at 25 MPH, the steering wheel seized. The contact stated that the failure recurred intermittently while driving 45-55 MPH. The power steering warning light was illuminated. The contact stated that upon coming to a complete stop, the steering wheel seized. The contact was able to pull over to the side of the road. The contact resumed driving; however, the vehicle failed to exceed 20 MPH and was jumping while experiencing electrical failures. The vehicle was driven to the residence and parked; however, the vehicle failed to lock or to detect the key fob. The contact stated that the vehicle was inoperable. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
2021 Hyundai Palisade: key fob or push-button start problems
6 of the 449 complaints about the 2021 Hyundai Palisade describe key fob or push-button start problems.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 0
Key fob or push-button start problems by model year
- 20251
- 20233
- 20221
- 20216
What owners say
The electronic child safety lock system that is controlled with the door panel has been consistently failing since about 6 months after i got my vehicle. It tries to the lock the doors repeatedly until the system fails and tells me "child safety lock failure" on the display. I have had it in the service department on four separate occasions where they have not been able to pinpoint the issue. They have replaced the door actuators in the rear doors as well as some of the fuses and wiring, but I have not gotten a resolution from any of the actions. It appears that there is some connection to my key fob because when I'm approaching the vehicle I can hear the locks start to engage. My concern is that once the system fails, the child safety locks are no longer engaged, which means my children can open the doors.
The child safety door lock system is malfunctioning. While driving or approaching the vehicle with the keyfob, all door locks will cycle repeatedly and randomly. After a minute or so of cycling, the dash will illuminate that the child safety door lock system has failed. The light on the child lock button on the door will remain illuminated; however, the rear doors can be opened, including while driving. This is a significant safety issue for those with children in the back seat. Dealer hasn't been helpful. Issue can be repeated by cycling the child lock button on the door.
Car door locks will begin clicking randomly on all doors when either approaching the car with the key fob or when driving. Clicking will continue for a good minute before a Child Safety Lock failure message appears on the dash. Message only stays up for two seconds before going away. Searching forums, this seems to be a common issue and should be a recall. Dealership hasn’t been able to help but forums say the issue can be recreated by quickly cycling the child door safety lock switch.
When locking the doors upon exiting my Palisade, the alarm starts going off. This occurs when I use the door lock (internal and external), as well as the lock button on the key fob. When this occurs, two alerts come to my phone through Bluelink simultaneously. One is showing a Rear Occupancy Alert and the other shows a Panic Alert. My vehicle has been to the dealership 3 times in the past month, and the most recent time, it was there for 6 days. They have replaced sensors, issued updates, changed the key fob batteries, reprogrammed the fobs, checked all connections under the seats, etc. I have made sure all items are removed from the seats and even removed an air freshener that was hanging from my mirror, as I was told this could be causing the issue. The car is always vacant when this occurs, and service department members of the Hyundai dealership have also witnessed the occurrence as the alarm and notifications occurred when I dropped it off for service. I am fearful that the electrical issues may progress if the root cause is not identified.
I started my car using my key fob so the car wouldn’t be as hot when my baby and I got in. I walked to the back passenger side, unlocked the car and put my baby into the car. I then walked around to the driver’s side door and somehow the car was locked even though I had just unlocked it. I had my keys in my hand so I pressed the unlock button. My car would not unlock. I tried all of the doors and tried to lock and unlock my vehicle multiple times. I was about to break a window since my 7 month old was locked inside when I realized maybe the trunk would open. It did and I had to climb through my trunk to get into my vehicle to unlock it. This is exceptionally dangerous as I live in a very hot climate and a child can die in a hot car in minutes. Even though the car was running if you do not get into your car in 10 minutes the car automatically turns off. If someone does not remain calm in that situation they may not think to try the trunk. I have not yet notified the dealer or had the vehicle inspected. I was able to recreate the incident without my child inside. If anyone would like to inspect my vehicle that is fine. This is a deadly accident waiting to happen.
Service bulletins that may apply
- This bulletin provides information related to the navigation and head unit software changes introduced in...
- Battery drain due to continuous operation of the cooling fan after vehicle ignition has been turned off,...
- In response to this trend, we engineered a software upgrade that addresses the social media theft method...
- This bulletin provides the service procedure for installation of a key cylinder reinforcement protector...
- In addition to the Anti-Theft software provided under Service Campaign 993 (TSB 24-01-009H-1), a zinc...
- Upon customer's request ONLY, the Technical Service Bulletin (TSB) 25-01-089H provides the service...
- This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and...
- This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and...
Related recalls
No recalls on record for this model year.
Questions about the 2021 Hyundai Palisade key fob
Is key fob or push-button start problems a common problem on the 2021 Hyundai Palisade?
6 of 449 owner complaints about the 2021 Hyundai Palisade (1%) mention key fob or push-button start problems. The model year with the most reports is 2021.
Is there a recall or service bulletin for this on the 2021 Hyundai Palisade?
There are 0 recalls and 37 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Hyundai Palisade
Oil consumption 36Seat belt 36Sunroof shattered 27Windshield crack 27Engine failure 19Check engine light 15Wipers 15Stalling 12Lane assist 10Knocking 9Loss of power 9Adaptive cruise 6Door locks 6Jerking 6Transmission failure 6Collision warning 5Warning lights 5Won't start 5
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