2021 Hyundai Palisade: seat belt won't latch or retract

Filed Sep 30, 2026 · Seat belts · MI

Dealership is stating that they don’t have a firm date to repair or recall on seatbelt buckles. Original notice was sent in September 2025. The day before we were scheduled to have service in March/April of this year they called and canceled today they put us on the schedule for December but I have not sent anything as to us for sure having those buckles available we were told when they canceled our first appointment that new vehicle vehicles were being prioritized over used vehicles that were already on the road.

Filed Jun 18, 2026 · Seat belts · 50,000 miles · OK

The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the front row and second row seat belt buckles independently unlatched. The failure occurred on several different occasions. No warning lights were illuminated. The contact received notification of the federal safety agency Campaign Number: 25V607000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was contacted and confirmed that the remedy for the recall was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

Filed Jun 14, 2026 · Seat belts · TN

I am reporting a severe, life-threatening mechanical component failure of the front passenger seatbelt assembly on a 2021 Hyundai Palisade. While the vehicle was completely parked, stationary, turned off, and with the ignition keys removed, the front passenger seatbelt experienced a catastrophic static lockup. The occupant had reclined the seat, and the seatbelt accidentally became wrapped around their neck. The seatbelt was never inserted into its buckle receptacle, and the webbing was never fully pulled out to its maximum extension to intentionally engage the Automatic Locking Retractor (ALR) mode. Despite no rapid deceleration, extreme cabin angles, or full extension, the retractor assembly falsely engaged a permanent, one-way ratcheting lock. With every minor movement or breath by the occupant, the mechanism tightened further around their neck and completely refused to release tension. Because the physical obstruction of the occupant's body prevented the belt from retracting fully into the B-pillar to reset the mechanism, the occupant was actively choking. Time became critical, and the decision was made to physically cut the seatbelt webbing to prevent imminent asphyxiation. Because this life-threatening locking loop was triggered by a mechanical failure of a primary safety component—systemically linked to active safety recalls on this vehicle's pretensioner/seatbelt system—I am requesting a formal safety investigation. I demand that Hyundai Motor America issue a corporate variance to fully replace this cut seatbelt assembly at no cost. The failed physical components have been preserved for engineering inspection.

Filed Jun 1, 2026 · Airbags, Seat belts · CA

We purchased our palisade in October of 2020 brand new from the dealer. On march 5th 2021 @ 7946 miles on the car we took it in to the dealer because the passenger rear seatbelt had released on its own when braking hard with a child buckled in a booster seat. They said they could not verify the problem. Then again on April 22 2022 @ 37,924 miles we again took the palisade back in because the driver rear middle row seat was showing buckled but it was not buckled and upon wiggling the seat belt it was turning on and off and not buckling. At that time they found the middle row left seat belt buckle not latching intermediately and said it was working again. Since then it has still continued to come unbuckled to this day. I have recently received from Hyundai a National safety recall about the issue and it's going back in for a third time now to resolve the issue. As of currently they will not be able to fix the issue because they do not have the parts and do not have an estimate of when they will be available. I also received a new National safety recall for the side curtain airbags in the third row not to the standards and are a safety concern. This vehicle has been a safety concern from the day I drove it off the lot and thank god only that we are good drivers we did not get into a accident the many many times we have been in the vehicle full of people as it could have been catastrophic and even have cause multiple possible deaths due to the failure of these different equipment during a accident. At this time this vehicle is not safe for my family to be in.

Filed Apr 14, 2026 · Airbags, Seat belts · 172,000 miles · GA

The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the passenger’s side bucket seat’s seat belt became inoperable and failed to latch properly. The contact received notifications of the federal safety agency Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The vehicle was taken to a dealer, where it was determined that the seat belt assembly had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were unavailable and were currently on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 172,000.

Filed Feb 16, 2026 · Seat belts · NC

I'm just realizing this is a recall. I have not been notified by mail. My second row passenger seatbelt does not always lock. I have been getting on my children thinking it was them. Also I have not been contacted about the third row head space issue. So I'm wanting to get me complaint online

Filed Nov 12, 2025 · Seat belts · IL

Subject: Stop-Sale Violation — Hyundai Palisade Recall #25V607000 I purchased a 2025 Hyundai Palisade (VIN [XXX], from Napleton Palatine Hyundai, Illinois. The dealer completed the sale even though the vehicle was under an active stop-sale order related to Recall #25V607000 / Campaign 283 (Seat Belt Buckle). The recall remedy is not yet available, and the dealership has refused to release the vehicle after purchase. This situation leaves the consumer paying for a loan and insurance without possession of the vehicle and represents a potential stop-sale violation under 49 U.S.C. §30120(i). Please investigate this case and confirm whether the dealership violated federal recall and consumer protection requirements. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 18, 2025 · Electrical, Seat belts · IA

Second row window seat seat belt doesn't latch properly, will latch and come unlatched. Backup parking sensor goes off, back up camera stopped working

Filed Sep 9, 2025 · Seat belts · FL

The 3rd row seat on the right will not latch into the seat belt buckle My child is not able to put the seat belt on No warning signs

Filed Sep 2, 2025 · Driver assistance, Seat belts · AK

Front passenger side and second row passenger side seatbelt are hard to latch and randomly unlatch.. I took it in for service several times during the warranty to ask them to look at it, and they could never replicate it.

Filed Aug 20, 2025 · Seat belts · VA

The seatbelt sensor kept going off even though seatbelt appears to be buckled. Dealership identified that seatbelt buckle was not operating correctly and not clicking all the way. This put my kids unknowingly at risk.

Filed Jul 23, 2025 · Seat belts · OK

Seat belt latch quit working. Latch no longer connects. Internal spring and related issues found by dealer. Repair in process.