I own a 2024 Hyundai Palisade that is subject to Recall Campaign 283 involving defective seat belt buckle assemblies. Before learning of the recall, the driver's seat belt unexpectedly unlatched while I was driving. This has happened multiple times. The seat belt appeared to be properly fastened before driving but released while the vehicle was in motion. There were no warning lights or messages before the failures. This creates a serious safety hazard because the driver is no longer properly restrained while the vehicle is moving, significantly increasing the risk of injury or death in the event of a sudden stop or crash. After receiving the recall notice, I took the vehicle to an authorized Hyundai dealership in February 2026. The dealership confirmed the recall but said replacement parts were unavailable and that I would be contacted when they arrived. As of August 2026, the repair still has not been completed. When I called for an update, I was told I am "far down on the list" and that it will still be a long time before parts are available. I contacted Hyundai Customer Care to explain that my vehicle has already experienced the recalled defect. Hyundai did not provide a repair timeline, expedite the repair, or offer any interim solution. Instead, they advised me to continue driving the vehicle and to pull on the seat belt after buckling it to ensure it was latched. The recalled seat belt buckle remains installed and is available for inspection. Hyundai has acknowledged this safety defect through a recall, but despite waiting more than six months, I have been unable to obtain the required repair for a defect that has already occurred multiple times while I was driving.
2024 Hyundai Palisade: seat belt won't latch or retract
15 of the 398 complaints about the 2024 Hyundai Palisade describe seat belt won't latch or retract.
- owner complaints
- 15
- of this car's complaints
- 4%
- recalls
- 1
Seat belt won't latch or retract by model year
What owners say
This vehicle has two open safety recalls that the manufacturer has been unable to repair. Recall 25V607000 (manufacturer campaign 283, seat belt buckles, front row and second row outer) was issued in September 2025. The dealer has attempted the repair since March 2026 and cannot complete it because the buckle assembly is on back order. On a June 2026 repair order the dealer listed the part as "Unrealized" and performed no work. The same repair order also listed recall 26V034000 (manufacturer campaign 292, third row FMVSS 226 ejection mitigation), and that repair was not performed either. The repair order was left in pre-invoice status with no labor or parts, and the odometer moved one mile between check-in and check-out. As of August 2026 both recalls still show Recall Incomplete on the federal safety agency VIN lookup. The seat belt recall has been unrepairable on this vehicle for approximately five months. The manufacturer's national consumer affairs office stated in writing on four separate dates in June and July 2026 that the dealership had confirmed the parts were available and that we only needed to schedule an appointment. We scheduled and attended an appointment on the date they instructed, and the part was not there. We then contacted three separate dealerships independently; none had the seat belt buckle part in stock, and each stated it remains on back order with no availability date. The manufacturer has declined to repurchase the vehicle or otherwise resolve the matter. The vehicle is used to transport young children in the second and third rows. It has been driven very little since March 2026 because the family does not consider it safe to rely on with an unrepaired seat belt recall. No crash or injury has occurred. The concern is that a federally mandated safety remedy has been unavailable for months while the manufacturer represents that it is available.
I have been trying to get the seat belt buckle recall fixed by Hyundai for many months. The dealership, Metrowest Hyundai claims that they don't have the parts to fix this. So I contacted Hyundai Corporate office and filed several complaints there. They claim that the dealership should be able to get the parts. Meanwhile, I have been in limbo. I am very serious about vehicle safety issues and have always handled recalls immediately. This is very concerning to me and I would like to have this safety issue fixed immediately. Thank you for your kind assistance in this matter.
I have had an open recall for recall 283 now for the almost full year I have owned this vehicle. I am unable to use the outside seats in fear of seatbelt failure for my two children. The fact that there has been a back order on this lifesaving component is unacceptable. I am paying for something that may not be safe and that is not okay.
I feel that the recent hyundai Tucson recall should be expanded to 2024 palisades. My sensors often go off when it is unnecessary on my palisade. Additionally, I feel like recall the federal safety agency Recall Number 25V607000 has not been corrected in a timely manner. I've requested to my local dealership to fix this recall multiple times and each time have been told they don't have the parts and its "slow moving". The recall has been open for long enough I feel that shouldn't be the case, especially for seat belt buckles.
Vehicle has been at dealership since March 21, 2026 due to multiple active safety recalls and unresolved repair issues. Dealer confirmed recalls involving defective seat belt buckle assemblies that may fail to properly latch and a separate recall involving third-row occupant protection/ejection mitigation safety standards. One recall currently has no available remedy or repair solution. Vehicle has remained out of service for an excessive amount of time waiting on backordered parts and unresolved safety repairs. Manufacturer and dealership have not provided a clear repair completion timeline. Dealer communication has been poor and calls often go unanswered. I no longer feel this vehicle is safe for my family or small children due to the nature of the recalls involving seat belt safety and occupant protection during crashes or rollovers. The safety defects and inability to timely repair the vehicle have caused significant hardship while continuing to make monthly lease payments for a vehicle that cannot safely be used. Dealer and manufacturer have confirmed the recalls and repair delays.
The vehicle has two open safety recalls. Recall 26V034000 – the vehicle does not meet Federal Motor Vehicle Safety Standard No. 226 for ejection mitigation. There is currently no remedy available. Recall 25V607000 – seat belt buckle may not latch properly, increasing the risk of injury in a crash. The vehicle also had a powertrain fault that triggered the check engine light and it has been at the dealership for more than 30 days for I am concerned about the safety of my famil
I am submitting this complaint to report a serious safety issue involving the driver’s seat belt buckle in my vehicle. While driving, the driver’s seat belt buckle failed. Specifically, the buckle un latched and it was then unable to re-latch after that. Making it impossible to be securely buckled while driving. There was no previous warning that the seat belt would fail. This occurred while the vehicle was in operation and created a significant safety risk. The failure of a primary safety restraint is extremely concerning, as it compromises the driver’s ability to operate the vehicle safely and increases the risk of serious injury in the event of a collision. This issue appears to be a defect in the seat belt buckle mechanism, not the result of misuse.
The contact owns a 2024 Hyundai Palisade. The contact received notification of the federal safety agency Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the second-row seat belt buckles failed to latch closed as intended unless excessive force was used, and the seat belt occasionally independently unlatched. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
we have had the seatbelt come unbuckled twice in second row seat. I am being told by the dealer that there is "no remedy" for this problem. I am also being told to continue to drive my car even though the seat belt buckles may fail in an accident
I’m writing to report a serious safety concern with my 2024 Hyundai Palisade (VIN: [XXX] ). The second-row seat belt on the passenger side does not retract or stay secure properly. It often remains loose or gets stuck when pulled, and sometimes won’t tighten back automatically. I brought my vehicle to the dealership, but they said they couldn’t replicate the issue. I recorded a video clearly showing the problem, which I am attaching to this message. This is extremely concerning to me because I have young children who sit in the second row, and I’m worried the seat belt could fail to protect them in an accident. It’s very scary as a parent to see a safety feature not working correctly in such a new vehicle. Additionally, the rear charger port doesn’t work properly — the dealer said it’s due to using a non-Hyundai phone charger, but the issue happens with multiple certified chargers and different devices. After checking online, I learned that Hyundai has an active seat belt recall (#283) for Palisade models (2020-2025), and my vehicle seems to fall within the affected range. I am requesting a case number and for this issue to be investigated under that recall and warranty coverage. Please confirm receipt of this message and let me know how to send or upload the video evidence for your review. I’d also like a follow-up from a regional case manager, as this is a potential safety defect involving children. Thank you for your attention and for helping ensure my family’s safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driver seatbelt will not latch.
Service bulletins that may apply
Related recalls
Seat belts: rear/other: buckle assembly
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
- Risk
- Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
- Remedy
- Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on September 13, 2025.
Recall number 25V607000 · Recall details
Questions about the 2024 Hyundai Palisade seat belt
Is seat belt won't latch or retract a common problem on the 2024 Hyundai Palisade?
15 of 398 owner complaints about the 2024 Hyundai Palisade (4%) mention seat belt won't latch or retract. The model year with the most reports is 2021.
Is there a recall or service bulletin for this on the 2024 Hyundai Palisade?
There is 1 recall and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 Hyundai Palisade
ABS 106Jerking 25Sunroof shattered 16Collision warning 10Brake failure 8Headlights 8Check engine light 6Harsh shifting 6Shudder 6Stalling 6Windshield crack 6Adaptive cruise 5Grinding brakes 5
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