I am writing to report a serious safety defect regarding my 2024 Hyundai Palisade. While driving at approximately 6 mph, the vehicle went over a bump in the road. Immediately after hitting this bump, the vehicle began violently shaking and steering out of control. This shaking did not stop or diminish on its own. I immediately attempted to apply the brakes, but the brake pedal became extremely hard to press, requiring significant physical effort to slow down. The violent shaking only ceased once I managed to bring the vehicle to a complete stop.This condition represents a severe, immediate safety hazard. I frequently have my children in the car and use this vehicle for work travel, which requires utilizing highways with speeds greater than 60 mph multiple days of the week. This failure caused a sudden loss of vehicle control and a compromised braking system. I am terrified of the catastrophic consequences if this violent shaking and brake failure happen again at highway speeds with my children inside.Component / System Failure:UNKNOWN. The exact mechanical or electronic system that malfunctioned is currently unknown. The vehicle is parked and is available for inspection upon request.Warning Lamps / Prior Symptoms:There were no warning lamps, error messages, or other symptoms of the problem prior to the failure. It occurred suddenly and without warning.Testing / Inspection Status:The problem has not yet been reproduced or confirmed by an independent service center, nor has the vehicle or component been inspected by the manufacturer, police, or insurance representatives. The incident occurred over the weekend, and I am taking the vehicle directly to the Hyundai dealership for a full safety check on Monday morning as soon as they open.
2024 Hyundai Palisade: brake failure
8 of the 398 complaints about the 2024 Hyundai Palisade describe brake failure.
- owner complaints
- 8
- of this car's complaints
- 2%
- recalls
- 0
Brake failure by model year
What owners say
When traveling on a bumpy road the brakes failed to engage almost causing an accident. This happen twice within the last 10’days.
Hi, my name is [XXX] and I leased a 2024 Hyundai Palisade Calligraphy last summer. I have been having issues with my car skidding on rough or uneven pavement and I brought the car in for service to check the issue. I was told by the dealership that my issue is "normal" and it's how the ABS system works. This is obviously ridiculous because no car is supposed to skid on regular roads with no snow or ice. The car skids and the wheel shakes and my brakes do not work for a few seconds. I have to basically slam on the brakes and pray the car stops. I told the dealership it is definitely not normal. They said they would check the car and call me. I got a call a couple hours later telling me the ABS system is working fine. When I googled the issue, I saw many, many complaints about this issue and a class action lawsuit that has been filed. I picked up my car and asked the representative to speak to a manager. He said they all leave at 4:00. It was 4:30. I asked him how Hyundai is ok with sending people like me back out on the road knowing the ABS system is faulty and causes loss of brakes? He replied "Until Hyundai issues a recall, there is nothing we can do." I have owned Hyundai cars in the past and have always admired them as a company. They offer great safety and great warranties. But now I ask why they are ignoring this obvious safety issue? What will happen when a person driving a Palisade loses brakes and God forbid hits a car or a person? Please make this right and fix these cars so that we can feel safe on the road. My children drive my car, though I won't be allowing that anymore.Please advise on next steps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
driving in parking lot towards exit to turn onto street. speed approximately 10 - 15 mph. I applied the brakes when approaching the stop sign at the intersection. The brakes shuddered hard and the vehicle did not slow or stop. I let off the brakes and immediately hard pressed the brake peddle to attempt to stop the vehicle before entering the intersection and on coming traffic. The vehicle then stopped with the nose of the vehicle in the intersection. The brakes failed again. This was the 2nd time today I had an issue. The road surface was dry and the temp was in the 60's. There was no impact/contact with any other vehicle, but it was once again very close to having a wreck. The vehicle was at Hyundai for almost 90 days for the same issue late last year and into 2025. Hyundai repeatedly said there was a software update coming, but that never happened and they ultimately said there was no issue, no update, and come get the vehicle. I will be taking the vehicle back to Hyundia today. There are "NO" warning lights, faults, or any other indicator of a failure.
My wife and I purchased a new 2024 Hyundai Palisade Calligraphy in May 2024. It has roughly 5500 miles now. For the most part, we have been very pleased with the vehicle. There is one major thing that is wrong but is not yet recognized for the 2024 model. We are experiencing an issue similar to a handful of the 2023 models, which is with the braking system. During braking over uneven or bumpy roads, we experience a violent shaking of the vehicle and steering wheel, as well as loss of braking (or just very very very degraded). It has caused us some close calls with almost rear ending vehicles due to the loss of braking when it is needed. It has only occurred at lower speeds (roughly under 30mph) with varying degrees of brake pressure. The only way to get it to stop is to fully release the brakes, and press the petal again (hoping you still aren’t over any bumpy part of the road). There are no warning lights or indications on the dash showing a failure during this time. My wife is the primary driver of the vehicle, but together we have experienced this over 15 times since owning it. I have taken it to the dealership we purchased it at and unfortunately the roads were too smooth in that part of town to replicate the issue. They ran diagnostics and test drove themselves too but still nothing. We did verify ABS works properly and it does. There is no shaking or degraded braking when the ABS activates. I plan on taking it to another part of town that is bumpier to have a different dealership ride with me so I can show them what it does, but I have not done so yet. From reading around, others have voiced concerns to Hyundai corporate already and have received responses stating that it is normal. I can assure you that this is not normal for a vehicle to do. My guess is that similarly to the 2023 Palisade, it doesn’t affect a lot of vehicles. But with the ones it does, it is just the matter of time before an accident occurs that will harm/kill someone.
Driving slowly in a parking lot, went over a speed bump and the car suddenly started to shake/rumble and the brakes did not work. Almost hit the car infront of me. Very forcibly, applied brakes again which did stop the car. Just did a Google search and others have reported same issue and one suggested to file this complaint with you as apparently Hyundai is doing nothing about it. Car has just over 3000 miles on it and we have had no other issues. We have not brought it to service as it has just happened today. No warning lights came on. This is copied from a post 5 months ago: Hyundai corporate has told me that, upon testing other Palisades, they have discovered that this happens in ALL 2024 Palisades". I do not think this is a safe "idiosycrysity" that all Palidades should have.
In the last two weeks my car has experienced issues with braking a total of 5 times. The issue seems to happen when there may be an uneven road, pothole, or gravel. On 3 of the 5 occurrences, I was at a 4-way intersection with a car full of children. I was going no more than 10-15 mph at most because its a residential street and had ample time to stop. Upon pressing the brakes, my car slowed down a bit but then the brakes failed and I rolled through the interesection, having to blare my horn to warn others I could not stop. This could have been a deadly event had I needed to stop at a major intersection or to avoid a collision. I will be contacting the dealership today, however I have noticed there are multiple complaints regarding this issue and many lawyers discussing building a class action lawsuit as Hyundai fails to address the issues.
The brakes failed to operate properly when braking from at a slow speed and driving over a bumpy road. The entire car started shaking and the brakes took longer to respond than normal. Had someone been in front of me I would have crashed. There are currently two palisades at my dealer right now with the same complaint / issue. The car is currently with the dealer but they have stated that they do not know how to fix the issue. There were no warning indicators of any kind. The car shook violently and the brakes didn’t respond.
Service bulletins that may apply
- Hyundai has become aware that certain vehicles may exhibit brake pedal/steering wheel vibration and noises...
- Vibration in the brake pedal and/or steering wheel and noises from the ABS system when braking over uneven...
- Vibration in the brake pedal and/or steering wheel and noises from the Anti-lock Brake System (ABS) when...
- Vibration in the brake pedal and/or steering wheel and noises from the ABS system when braking over uneven...
- Vibration in the brake pedal and/or steering wheel and noises from the ABS system when braking over uneven...
Related recalls
No recalls on record for this model year.
Questions about the 2024 Hyundai Palisade brake failure
Is brake failure a common problem on the 2024 Hyundai Palisade?
8 of 398 owner complaints about the 2024 Hyundai Palisade (2%) mention brake failure. The model year with the most reports is 2023.
Is there a recall or service bulletin for this on the 2024 Hyundai Palisade?
There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 Hyundai Palisade
ABS 106Jerking 25Sunroof shattered 16Seat belt 15Collision warning 10Headlights 8Check engine light 6Harsh shifting 6Shudder 6Stalling 6Windshield crack 6Adaptive cruise 5Grinding brakes 5
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