The contact owned a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with both feet, but the brakes failed to engage properly. The vehicle slid and jumped, and the brakes made a grinding sound. No warning light was illuminated. The failure caused the vehicle to rear-end another vehicle in front. The air bags deployed. The contact experienced neck pain, and her husband suffered a burn mark from the air bag deployment. The contact's eleven-year-old son suffered neck pain and a seat belt burn, while her other child had no injuries seated in a car seat. Medical attention was received. A Police report was filed. The vehicle was towed to a salvage yard and declared a total loss by the insurance company. The manufacturer was made aware of the failure. The contact stated that prior to the crash, the vehicle had been taken to the dealer for the brake failure, and the dealer performed a brake inspection and passed the vehicle. The failure mileage was approximately 16,000.
2025 Hyundai Palisade: brake failure
6 of the 257 complaints about the 2025 Hyundai Palisade describe brake failure.
- owner complaints
- 6
- of this car's complaints
- 2%
- recalls
- 0
Brake failure by model year
What owners say
I experienced a partial brake failure as I was attempting to leave a shopping center parking lot. The traffic light was red and there were no cars in front of me. I was traveling at approximately 10-15 mph. As I approached the light, I applied the brakes. The car started to shutter and the car kept moving forward. It’s as if the brakes were being applied off and on rapidly. The car kept moving forward. That’s when I applied a lot of pressure on the brake pedal to try and get the car to stop. It eventually stopped but by then, my vehicle was partly into the intersection. Had another vehicle been in front of me, my vehicle would certainly have made contact. There were no warning lights or other indications that the vehicle was having issues. The vehicle is brand new and has less than 800 miles on the odometer. The road surface was rather smooth; however, vehicles exiting the parking lot must drive over a drain grate. The braking issue happened as I drove over the grate. The grate is slightly lower than the paved road. Please see pictures. I had the vehicle towed to the dealership for evaluation. An internet search shows that other owners have experienced the same issue on 2023-2025 Palisades models.
I am submitting this supplemental complaint regarding a repeated and dangerous brake failure in my 2025 Hyundai Palisade. This is a follow-up to my original complaint submitted in July 2025. On multiple occasions while driving at low speeds (around 5 mph), including turning into driveways or approaching intersections, the braking system failed to respond properly. The brake pedal felt like it lost connection — similar to how a bike slips when its brake fails. The vehicle kept moving forward even while I was applying the brake. This nearly caused accidents several times. I believe the automatic emergency braking system (AEB) also failed to engage. One incident caused me to hit a fence, resulting in a small dent. Hyundai is now refusing to repair the safety systems under warranty because of that dent — even though the dent was a result of the brake malfunction. I brought the vehicle to an authorized Hyundai service center, and they refused to cover the issue under warranty or provide a loaner vehicle, leaving me to drive a potentially dangerous car. I also want to note that I have seen multiple recent the federal safety agency complaints from other Hyundai Palisade owners describing similar brake issues. This suggests a wider pattern of brake failure, which must be urgently investigated before someone is seriously injured or worse. Hyundai has failed to properly investigate the issue or assist me in any meaningful way. This vehicle is still under warranty, and I am unable to safely use it while they delay responsibility.
Brake system failure. Driving on uneven surfaces (train tracks, pot holes, payment dips, rock, etc.) causes the brake system to fail to stop the vehicle. Causing a minimum of a 5-6 ft. stop. The car continues forward and the brakes fail to stop. The brakes feel like they are slipping during the slightest compression. The vehicle does not stop at all. The brakes grinding and hop to a stop eventually but only after several meters. There is automatic loss of brakes with the slightest uneven surfaces. No warning lights come on. Nothing is activated on the control system. No indicators show during the malfunction. Just terror and fear when attempting to break on anything but a brand new paved road. Car is currently in the manufacture dealership for inspection. Safety for my family and for other drivers cannot be maintained when I am unable to stop the vehicle if there is the slightest imperfection in the road.
[XXX] - The brakes on Hyundai Palisade make grinding sound when backing out of my driveway. [XXX] - The brakes on Hyundai Palisade make grinding sound when as I was turning into the bay at car wash. [XXX] - As I was approaching stop sign brakes made grinding sound, vehicle was not slowing down and I had to pump the brakes 3 times. The brake pedal went all the way to the floor. If another car would have been in front of me, I could have hit them from behind. [XXX] - The brakes on Hyundai Palisade make grinding sound as I approach stop sign. Dry Blacktop surface. I do not feel safe driving this vehicle. My husband verified this as well and has video of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Brand new car came with warped rotors and rattling noise unresolved. Major safety issue due to brake failure. A few times braking due to red light, upon braking the car would stutter stop and at times not start stopping until brake pedal fully stepped on, had a few near accidents. At a McDonalds and Wendy’s drive through, foot on brakes but car would still move forward even though was at a complete stop(car moved forward from a complete stop even though foot is still stepping on brake pedal). Have heard rattling on right side of car when braking, unknown cause, mentioned it but dealership completely ignored it due to cannot replicate(happens once in a while), was not documented on invoice, planning to bring into dealership and demanding a full panel diagnostic. Major safety concern because I have children and what if brakes fail at a busy intersection.
Service bulletins that may apply
- Hyundai has become aware that certain vehicles may exhibit brake pedal/steering wheel vibration and noises...
- Vibration in the brake pedal and/or steering wheel and noises from the ABS system when braking over uneven...
- Vibration in the brake pedal and/or steering wheel and noises from the Anti-lock Brake System (ABS) when...
- Vibration in the brake pedal and/or steering wheel and noises from the ABS system when braking over uneven...
- Vibration in the brake pedal and/or steering wheel and noises from the ABS system when braking over uneven...
Related recalls
No recalls on record for this model year.
Questions about the 2025 Hyundai Palisade brake failure
Is brake failure a common problem on the 2025 Hyundai Palisade?
6 of 257 owner complaints about the 2025 Hyundai Palisade (2%) mention brake failure. The model year with the most reports is 2023.
Is there a recall or service bulletin for this on the 2025 Hyundai Palisade?
There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2025 Hyundai Palisade
ABS 49Seat belt 14Sunroof shattered 11Adaptive cruise 10Grinding brakes 9Collision warning 8Jerking 7Shudder 5Stalling 5
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