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2025 Hyundai Palisade: seat belt won't latch or retract

14 of the 257 complaints about the 2025 Hyundai Palisade describe seat belt won't latch or retract.

owner complaints
14
of this car's complaints
5%
recalls
1
Is there a fix? There is 1 recall and 4 service bulletins for this area of the car. See below

Seat belt won't latch or retract by model year

What owners say

Filed Jul 13, 2026 · Seat belts · 7,000 miles · NY

The contact owns a 2025 Hyundai Palisade. The contact received notification of the federal safety agency Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the passenger’s side second-row seat belt buckle failed to latch intermittently. The local dealer and an unknown dealer were contacted and informed that the parts were on backorder. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000.

Filed May 25, 2026 · Seat belts · FL

To Whom It May Concern: I am submitting this complaint regarding a serious and ongoing safety defect involving the second-row driver-side seat belt in my Hyundai Palisade. I purchased this vehicle new on December 11, 2025, after being informed that the applicable seat belt recall repair had already been completed by the dealership on December 4, 2025. Despite the recall repair being performed prior to sale, the second-row driver-side seat belt continues to malfunction. On multiple occasions while the vehicle has been in motion, the seat belt has unexpectedly unlatched on its own while occupied by a passenger. This creates a severe safety hazard and leaves the passenger completely unprotected during travel. The issue has occurred repeatedly and has made the second-row driver-side seat unsafe to use. This defect is especially concerning because the vehicle was sold as repaired and safe following completion of the recall campaign. The continued failure of the seat belt system raises concerns that the recall remedy may be ineffective or incomplete. I am requesting that Hyundai Motor America and the federal safety agency investigate this matter immediately. I also request that Hyundai provide a permanent repair solution and determine whether additional Hyundai Palisade vehicles may still be experiencing similar seat belt latch failures even after recall service has been completed. Vehicle Information: •Year/Model: Hyundai Palisade •VIN: [XXX] •Purchase Date: [XXX] •Recall Repair Completion Date: December 4, 2025 •Selling Dealer: Holler Hyundai 1150 N Orlando Ave Winter Park FL 32789 •Current Mileage: 8,169 I am extremely concerned about the safety of my passengers and believe this defect presents a significant risk of injury in the event of sudden braking or a collision. Please contact me regarding next steps and investigation of this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 14, 2026 · Airbags, Seat belts · NY

This complaint is a follow-up update to my previously filed complaint, the federal safety agency Complaint No. 11726321, filed on March 23, 2026, regarding two open safety recalls on my 2025 Hyundai Palisade SEL Premium, VIN [XXX] . I am filing this updated complaint to report that a SECOND failed repair attempt has now occurred on the seat belt recall (the federal safety agency Recall No. 25V607 / Hyundai Recall No. 283). UPDATED STATUS OF SEAT BELT RECALL (25V607): First repair attempt: January 19, 2026 at Liberty Hyundai, Mahwah NJ (Invoice No. [XXX). Technician confirmed open recall. No correction made. Parts specially ordered (RC283-S8500-QQH Seat Belt Buckle Kit). Parts were not available. Second repair attempt: April 2026 at my servicing Hyundai dealer. Technician again confirmed open recall. Seat belt buckle parts remain on order and are still not available. No correction made. Two documented failed repair attempts now on record. UPDATED STATUS OF AIRBAG RECALL (26V034): As of the date of this complaint, Hyundai has still not developed a remedy for the third row airbag FMVSS 226 violation. No repair has been attempted or completed because no fix exists. This recall remains completely unresolved. SUMMARY: I purchased this vehicle on [XXX] from Maxon Hyundai, Union NJ. This is my primary and only family vehicle. I have children who regularly use the third row. After two separate dealer visits spanning more than three months, neither safety recall has been repaired. Hyundai has been unable to provide parts for the seat belt recall and has no remedy developed for the airbag recall. I am formally requesting that the federal safety agency: 1. Note this updated repair history in connection with Complaint No. 11726321 2. Escalate pressure on Hyundai Motor America to expedite parts availability for Recall 25V607 3. Continue monitoring Hyundai's progress on developing a remedy for Recall 26V034 (FMVSS 226 violation) 4. Consider whether Hyundai's ongoing failure to remedy these safety defects warrants INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI

Filed Apr 1, 2026 · Airbags · WI

My 2025 Hyundai Palisade is subject to Recall 292 (3rd-row Airbag Defect) and Recall 283 (Seatbelt Buckle Failure). The manufacturer has notified me that there is 'No Remedy' available for the life-threatening airbag defect, and parts for the seatbelt repair are delayed at the dealership.

Filed Mar 28, 2026 · Seat belts, Seats · ID

My 2025 Hyundai Palisade is currently subject to multiple safety recalls affecting occupant safety. These include a recall involving seat belt buckle assemblies in the front and second row seating positions, as well as a separate recall involving the third-row seating area where the vehicle may not meet federal safety standards for occupant protection and may increase the risk of injury during a rollover crash. At this time, there is no available remedy for the third-row safety recall. Although no crash or injury has occurred, I regularly transport my children in this vehicle and am concerned about operating a vehicle that has been identified as having an increased risk of injury in a rollover crash without any available fix. The vehicle is available for inspection, and I have scheduled a dealership appointment to address the recalls that currently have available remedies. However, the primary safety concern remains unresolved due to the lack of a repair for the third-row issue. This situation raises concerns about occupant safety and the ability to safely transport passengers.

Filed Mar 25, 2026 · Airbags, Seat belts · MD

The contact owns a 2025 Hyundai Palisade. The contact stated that while the vehicle was parked, the second-row seat belts failed to latch as intended. The contact's grandson attempted to secure the seat belt, and the seat belt failed to latch securely. The contact assisted with fastening the seat belt. The contact stated that the seat belt was difficult to latch. The vehicle was taken to the dealer where it was diagnosed with seat belt failure. The contact was informed that the seat belts needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not available. The contact received notifications of the federal safety agency Campaign Number: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, parts were not yet available. The contact stated that the vehicle was used to transport children, and that the vehicle was unsafe to drive. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Filed Mar 13, 2026 · Seat belts · OK

The driver seatbelt latch component failed. Unable to fasten the seat belt. This is a huge safety issue. It puts the driver and all passengers at risk. I received the recall in January due to having seatbelt latch issues on the second row. My kids safety was put at risk on the seatbelt latch not working properly on second row. I took my vehicle to dealership and it took couple of weeks for dealership to receive the part to due backorder. This is the SECOND time that the driver seatbelt latch needs to be replaced within just a month and half. Huge safety issue. No warning icon for seatbelt latch failure. The software is also another recall that keeps need to be updating.

Filed Mar 2, 2026 · Seat belts · VA

The contact owns a 2025 Hyundai Palisade. The contact received notification of the federal safety agency Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the rear passenger's side seat belt assembly failed to latch on the initial attempt and required a second attempt to forcefully secure the seat belt buckle. The vehicle was taken to the dealer, where it was inspected. The dealer informed the contact that the recall repair could not be performed because the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

Filed Feb 20, 2026 · Seat belts, Seats · MD

I am reporting Hyundai Motor America’s failure to remedy two active safety recalls on my 2025 Hyundai Palisade (VIN: [XXX] ) within a reasonable timeframe, despite multiple attempts to have the vehicle repaired. My vehicle has two open safety recalls involving critical occupant protection systems, including seat belt buckle assemblies that may fail to latch properly and a third-row occupant safety defect that increases the risk of injury in the event of a crash or rollover. On October 23, 2025, I brought my vehicle to the Hyundai dealership specifically to have the recall defects repaired. At the time of drop-off, I clearly informed the dealership that the purpose of the visit was for recall repairs. However, the dealership labeled the visit as a “maintenance appointment” instead of properly documenting it as a recall repair visit. The recall defects were not repaired. I returned to the Hyundai dealership again on February 18, 2026, after being promised that the recall repairs would be completed. Once again, Hyundai failed to repair the safety defects, and the recalls remain unresolved. It is now February 20, 2026, more than four months since I first presented the vehicle for recall repair, and Hyundai has failed to remedy these critical safety defects or provide a clear timeline for repair. These defects involve essential safety systems, including seat belts and third-row occupant protection. I have four children who regularly occupy the rear seating areas, and I am deeply concerned about their safety. Hyundai’s failure to repair these safety recalls has placed my family at risk. Because Hyundai has failed to repair the vehicle within a reasonable timeframe, I am requesting the federal safety agency investigation and assistance. I am also requesting that Hyundai provide trade assistance, replacement, or buyback so that I can obtain a safe vehicle for my family, at no cost to me, due to Hyundai’s inability to remedy these safety defects. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 23, 2026 · Seat belts · CA · crash

I was in a car accident on the freeway. Hit from behind. Non of the seat belts locked from the shoulder. Me and my 4 kids all suffered whiplash. The seat belt failed to restrain.

Filed Nov 20, 2025 · Seat belts · 2,500 miles · GA

The contact owns a 2025 Hyundai Palisade. The contact received notification of the federal safety agency Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that on a separate occasion, while trying to lock the seat belt, the seat belt failed to click and lock securely. The contact was unsure if the seat belt was secured. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue; however, no assistance was offered. The contact parked and had not driven the vehicle due to safety concerns. The failure mileage was approximately 2,500.

Filed Nov 5, 2025 · Brakes, Seat belts · OK

the abs system doesn't work properly on uneven, low speed roads. the brakes will not stop i have almost wrecked on multiple occasions. the seat belt located in the middle row, the middle seat belt gets stuck in the plastic causing the belt to stay loose. the vehicle also will shut its self down into "accessory" mode and put me into park not allowing me to move from traffic. it will either "reboot" or power off fully if i hit the ignition, i never know which it will do until it does it. it will sputter as if it is trying not to die if i am setting in a line or parked with the car on.

Service bulletins that may apply

Related recalls

Seat belts: rear/other: buckle assemblyReported September 11, 2025 · 568,580 vehicles affected
What is wrong
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Risk
Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy
Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on September 13, 2025.

Recall number 25V607000 · Recall details

Questions about the 2025 Hyundai Palisade seat belt

Is seat belt won't latch or retract a common problem on the 2025 Hyundai Palisade?

14 of 257 owner complaints about the 2025 Hyundai Palisade (5%) mention seat belt won't latch or retract. The model year with the most reports is 2021.

Is there a recall or service bulletin for this on the 2025 Hyundai Palisade?

There is 1 recall and 4 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2025 Hyundai Palisade

ABS 49Sunroof shattered 11Adaptive cruise 10Grinding brakes 9Collision warning 8Jerking 7Brake failure 6Shudder 5Stalling 5

All model years of the Hyundai Palisade

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