Discovery on vehicle from Crown dealership, as formal QM from automaker, this particular vehicle could no pass safety and quality inspection due to missing parts in interior. Charging USB port is missing and uninsulated electric cables visibly not connected properly due to missing part can cause short connection, fire hazard or minor electrocution. This particular vehicle is safety risk for user and it was discovered during delivery and dealer said it is OK it is small part missing - no precautionary measures has been done and removal issues are not in place until maybe 4 weeks from now
2023 Hyundai Santa Cruz electrical complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Brand new. I hit the gas trying to pull out onto a busy road and I couldn't go above 30-40Mph. The RPMs went up but the car would not accelerate. I pulled onto a slower road and tried changing gears manually, and different drive modes such as sport or snow. The problem persisted. I shut the vehicle/engine off and started it back up. Everything ran perfect after that. I googled "Hyundai Santa Cruz No Power" and came across dozens of post of the 2022 and 2023 model experiencing the same thing. Like me, no warning lights or codes came up on the dash or the smart app which reports errors. This could cause an accident if someone was behind me.
Driver's seat power height adjustment does not work. Brought it to the dealership and they claimed they verified the issue and it was because of something I had under the seat. They claimed to have corrected it, and verified operation, but it still doesn't work. When confronted about it, the service manager now insists it's the switch that's the problem, and he is ordering a new one. This issue prevents me from adjusting the height of my seat, so I sit so high that the rest view mirror blocks my field of view. This remains unresolved as of 10/26/22.
Less than a week after purchasing the vehicle, the audio stopped working. All warnings had no audible indication, including lane departure, rear collision, front collision, blind spot, and back seat. Looking up the issue online, it seems this is common on the trim of my vehicle (Limited). I brought it to the dealership for repair. When I got it back, they said there was a loose connection in the back of the radio.
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