Tl* the contact owns a 2012 hyundai santa fe. While driving 45 MPH, the vehicle inadvertently accelerated without warning. The vehicle was taken to capitol hyundai (1050 capitol expressway auto mall, san jose, ca 95136, (408)-340-7321), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 61,429. The VIN was not available.
2012 Hyundai Santa Fe: sudden unintended acceleration
13 of the 355 complaints about the 2012 Hyundai Santa Fe describe sudden unintended acceleration.
- owner complaints
- 13
- of this car's complaints
- 4%
- typical mileage
- 9,200
- recalls
- 0
Sudden unintended acceleration by model year
What owners say
I was turning into a parking lot doing about 5mph when the vehicle suddenly accelerated to a high rate of speed, took me over a cement barrier, a curb, went airborne, landed in a bush which it tore in half and took with me, across the sidewalk and spun in the middle of a busy intersection before the tire blew off the rim and I got it to stop. It was towed to the dealership where it has been for one month as hyundai dragged their heels until I got angry and emailed them. Two days after I emailed them I got the following leaving me with the repairs as well as paying for the rental for a month. Thank you for your recent correspondence. We have thoroughly reviewed your comments and regret the circumstances you have experienced. We have reviewed the materials provided and inspected your santa fe. The entire acceleration system, including the pedals and throttle, the brake system, and the transmission were thoroughly reviewed and checked. We were unable to find any malfunctions or defects that would have resulted in the condition you claim caused your accident.
February 20,2015 about 7:30 in the evening as I was going up a grade towards a red light , my car surged forward when I was braking. I applied more pressure but the car did not stop until I threw it into park and had hit the car in front of me. I called 911 to report the accident. The car in front had some gate crack. My car had cracked plastic under the bumper and marks on the plastic part of the bumper.
On 2/4/15, my 2012 santa fe had an unexpected sudden acceleration, resulting in extensive damage to the vehicle and me, the driver. I had backed into my parking space at work facing a busy road and while re-positioning vehicle, going from reverse to drive, with my foot on the brake, the car propelled forward, going through a 4 foot snow bank and into a stone wall. The driver air bag deployed and hit me direct in center chest. All of this occurred in about 2 seconds and I had my foot down hard on the brake and was attempting to put my left foot on the emergency brake. *js it was a miracle that I did not hit a pedestrian or other vehicle, which when I later processed this, was the most frightening part.. After googling this complaint, I was stunned to see how many people have had similar incidents.
While backing out of a parking space the car slowed down and then stopped on its own, I pressed the gas and nothing happened, I then shifted to forward and the transmission slammed into gear violently, but appeared to function normally. I did notice afterward that the "eco" indicator did not work while driving at any speed. I later stopped and restarted the engine and it appeared to function normally and the "eco" light came back on. I previously have had problems with sudden acceleration when stopped and the dealer has not found any problems or made any repairs.
Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while driving approximately 20 MPH, the engine rpms increased excessively as the vehicle suddenly accelerated. The contact mentioned that the failure recurred intermittently. The vehicle was taken to a dealer where the failure was unable to be replicated. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 12,000 and the current mileage was 16,000.
Tl* the contact owns a 2012 hyundai santa fe. The contact stated the vehicle suddenly accelerated after she made a right turn. The failure caused the contact to crash into another vehicle. No one was injured. The contact had to continue to applying the brakes in order to stop the vehicle after it crashed into the other vehicle. The vehicle was towed to the dealer and it was not determined whether or not the vehicle was destroyed. A police report was filed. The VIN was not available. The failure and current mileage was 22,000.
In stop and go traffic, I took my foot off the brake to coast towards the car in front of me. This pattern had been going on for several miles. I was not touching the accelerator and in fact, my foot was not on the brake either, and the car suddenly accelerated full throttle. I had just a couple of seconds to try to avoid hitting the vehicle in front of me. I swerved to the right, towards the shoulder, but I hit the truck in front of me. I was braking the entire time, but it was not enough to stop the sudden unintended acceleration. My left bumper hit his truck on the right hand side of his bumper. My radiator was damaged and leaked all the fluid out onto the highway. The car was not drivable because of the radiator.
In stop and go traffic, I took my foot off the brake to coast towards the car in front of me. This pattern had been going on for several miles. I was not touching the accelerator and in fact, my foot was not on the brake either, and the car suddenly accelerated full throttle. I had just a couple of seconds to try to avoid hitting the vehicle in front of me. I swerved to the right, towards the shoulder, but I hit the truck in front of me. I was braking the entire time, but it was not enough to stop the sudden unintended acceleration. My left bumper hit his truck on the right hand side of his bumper. My radiator was damaged and leaked all the fluid out onto the highway. The car was not drivable because of the radiator.
I was at a major interstate interchange, over 6 hours from home when I heard a slight noise and the check engine light came on. The car decelerated, but I was able to pull over to the side of the road. As I put the car in park, I heard the engine suddenly revving, as if I were pressing on the accelerator. Car was towed to the closest hyundai dealership, where it sat for a week, waiting for repairs because (I was told) the part could not be located anywhere in the u.s. On monday morning, I called the service department to inquire about my car and I was told it would be fixed by tuesday afternoon at the latest. On tuesday, I called to check on the status of my car and was told that they expected the part to be in on the next truck. This scenario was repeated twice more. At the end of the 3rd day, I was told that the part could not be located and that my car would not be repaired.the warranty covers up to 3 days of trip interruption service, so I asked what I was supposed to do to get home for work and how to get back to my car. Hyundai consumer affairs told me my situation was a unique case and they set up another case # and told me to keep the rental and file the remainder of the cost to the second case after the trip interruption case was settled. I drove the rental car home and back to the service department again the next saturday, when my car was finally repaired. I was out over $600, had a botched vacation, lost my trust in the safety of my vehicle and, as the icing on the cake, hyundai has refused to reimburse me for the second claim. It scares me to know, now, that the throttle position sensor has been a problem since the 2007 model of the santa fe, causing unintended acceleration and sudden deceleration, putting innocent people at risk. It also scares me that this company conducts themselves in such a deceptive manner when dealing with vulnerable people.
Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while attempting to drive with both the accelerator and break pedal engaged the vehicle lunge forward. The vehicle was taken to the dealer who stated that the vehicle was operating up to standards. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure mileage was 4,000 and the current mileage was 14,000. Updated 12/20/12
Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while driving approximately 3 MPH and making a right turn into a parking spot the vehicle lunged forward and suddenly accelerated independently. The vehicle crashed into a bush and went through a fence. The manufacturer was made aware of the failure and a complaint was filed. The vehicle was not repaired. The approximate failure mileage was 5,000.
Related recalls
No recalls on record for this model year.
Questions about the 2012 Hyundai Santa Fe sudden acceleration
Is sudden unintended acceleration a common problem on the 2012 Hyundai Santa Fe?
13 of 355 owner complaints about the 2012 Hyundai Santa Fe (4%) mention sudden unintended acceleration. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2012 Hyundai Santa Fe?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2012 Hyundai Santa Fe
Stalling 65Engine failure 61Check engine light 57Knocking 56Loss of power 29Fire or smoke 22Power steering loss 16Jerking 10Won't start 9ABS 7Harsh shifting 7Steering lock-up 7Headlights 6Won't shift 6Warning lights 6Brake failure 5Coil spring 5Hesitation 5
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