The MDPS (motor driven power steering) assembly contains a flexible rubber coupling which wore out and causes a “thud” type noise when turning the steering wheel. Steering is affected by this. Problem has ben reproduced by service center.
2013 Hyundai Santa Fe steering complaints
Page 2 of 4: complaints 11 to 40 of 95, newest first, as owners wrote them.
Steering wheel seemed to have play in movement. Later developed thumping and knocking when driving, especially when driving on bumpy roads. Attendant at dealership made an appointment for two weeks later stating it could be the steering coupler and there may be a recall. She did not confirm the car may be unsafe to drive. I have not received a recall notification from hyundai. Problem began in march 2021 and continues. Repair is due today at dealership.
The mdps (motor driven power steering) assembly contains a flexible rubber coupling that wears out over time resulting in a 'clicking' or 'thud' type noise when turning the steering wheel. It feels very unsafe to drive.
2013 santa fe 2.0t - car is unsafe to drive, the erratic steering and continuous wandering all over the highway has caused me to park my car more than I drive it. A majority of my driving involves highway speeds of at least 60mph and over which I can not achieve in this car due to its poor steering, unsafe wandering and unpredictable steering behaviors. I have had witnesses to this and actually state that it looks like I'm driving drunk. The car wanders all over the road! If it's windy outside, you might as well forget driving the car even at speeds below highway normal speeds. This car is unsafe and hyundai knows this!!
2013 santa fe 2.0t - car is unsafe at highway speeds. Car erratically steers all over the place and it's a constant fight to keep it on the road, let alone in the lane. If it's windy outside or driving anywhere near a semi truck you can forget about the safety of the car. I, along with many other owners of these vehicles have complained about this very dangerous problem. Hyundai needs to resolve this. I literally spent 35k for a car that can only be used in town. I can't even take road trips that involves going over 50mph or on highways because of how unpredictable and unsafe this vehicle is! Why won't hyundai fix this or recall this?!?!?!
2013 santa fe 2.0t erratic, unsafe, uncontrollable and unpredictable steering. I have to continuously fight the steering in my 2013 santa fe. This vehicle is unsafe at speeds over 50mph and you can forget about driving this car anywhere on highways or windy days. The car is so unsafe that I literally can't not make plans to drive anywhere that involves highways. I literally plan to take backroads, when applicable to go anywhere besides grocery shopping in town. The tires, alignment and everything else has been churched and rechecked more than a dozen times. This is infuriating not to mention unsettling. I have been scammed out of 35k for a car that should have never been released to the public. I only wish I tested this car at highway speeds before I purchased. These unsafe vehicles are being completely ignored by hyundai.
This will be my fourth complaint and I will keep filing these until hyundai resolves this! 2013 santa fe 2.0t - car is uncontrollable at highway speeds. The car erratically wanders all over the road. I constantly have to fight the car to keep it in the lane. If you get anywhere near a 18 wheeler or it's windy outside, you can forget about controlling the car, it literally wanders all over the road and it doesn't matter what mode the steering is in. This car is unsafe! I cannot take my family anywhere that involves the highway because the car is unpredictable. I have been to a total of 7 dealers and they all say the same thing 'nothing wrong with the vehicle'. However when the technician drives it, he definitely acknowledges the ongoing problem. Hyundai needs to recall this vehicle and fix this issue. I have spend $35k on a car that's not as safe as a $2k car on the highways
2013 santa fe 2.0t - car will not keep in the lane, it wanders all over the road at speeds over 40mph. I have filed this report twice now, this is my 3rd time. The steering is erratic, unresponsive and completely uncontrollable. The car wanders all over the road and if it happens to be windy outside, forget about it. I have spend hundreds of dollars to get this diasnosed with every solution and I still have the same problem. Hyundai you need to fix this! I was almost in two accidents because I literally can not control my car on highways!! The car drifts all over the place and I'm sick of it!! Your product has almost caused me to run off the road or into other cars! I'm tired of the runaround from all the dealers I've been to. The car simply can not be controlled. I spent $35k on a car I can't drive unless I'm in town getting groceries!! I'm tired of fighting my car just to drive it. You put out a faulty product and people are now left with cars that can not be driven at highway speeds. The car is all over the place and I constantly have to fight the car to drive it straight!!
Tl* the contact owns a 2013 hyundai sant fe. The contact stated that the steering wheel failed. The contact stated that while driving, braking, turning, or stopping, the steering wheel shook abnormally. The vehicle was taken to pinehurst toyota (10760 us 15 501 hwy, southern pines, nc 28387, (833)267-2310) an authorized service dealer for hyundai, to be diagnosed. The contact was informed that the steering coupler failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 83,000.
I cannot see at night with my headlights. Steering is very loose.
1. Speed sensor- replaced by recall and continue to fail. 2. Rear glass in hatchback, just broke origination from wiper hole in glass while the car was occupied sitting not moving a a parking lot. 3. Steering rattles because a shock damper wears out prematurely. 4. Seats- electric control button contacts tarnish with use and quit working.
Clicking sound in steering column when turning wheel. Sound has gotten louder and more frequent with usage. This is during normal driving/turning. Occurances started out only over severe bumps and sharp turns, now much more frequent over small bumps and slight turns, even when stationary and turning wheel. Per internet complaint sites, the problem is widespread. Appears to be a cheap plastic coupling that is failing. Started at about 75000 miles.
While driving at varying speeds, while going over speed bumps, turning corner, more noticeable at slower speeds, is a clicking noise & almost feels like a momentary lose of control of the steering. Not sure if it has to do with adaptable steering (sport, comfort, normal) control's, or the main controls of the steering.
While driving to work from my residence, I began hearing a clicking sound when turning my steering wheel, as well as experiencing extensive "play" in it as well. This made it difficult to maintain my lane on the highway, which has very close traffic, and made response to my steering actions seem delayed because of said play. Even on normal city, surface streets, it was not handling correctly, and took effort to maintain my designated lane, as well as making turns and response to other traffic where my steering was pertinent. The issue progressively worsened to the point I was afraid to drive it. I researched the issue and found that it is not an isolated incident in hyundai vehicles, as well as their kia vehicles. I could not find a recall, but did see where they extended the warranty on kia vehicles to address the problem and avoid the recall. So why not on the hyundai vehicles affected with this safety problem.
Since the vehicle made the 110,000 miles the steering wheel makes constant vibration and steering wheel clunking noise when moving in either direction and when driving around 60 to 85 MPH,
Started out with the steering wheel having a lot of play and small clicking noises with sharp turns, this has gotten progressively worse. If I go over a speed bump or even slightly adjust the wheel in street traffic there is a clicking sound in the steering column. On a small highway when I accelerate to 65mph the steering wheel shakes and jerks back and forth to the point of nearly losing control and there is a constant clicking noise.I took the vehicle in to be serviced and was told the problem is a plastic coupler within the steering column. I was told this is a widely known issue and it should be recalled. I did my own research on line and I am very unsettled with what I read. Several people have complained of this issue yet nothing has been done. This is very dangerous and a very expensive repair that can only be done at the hyundai dealership. This needs to be addressed and a recall issued asap.
Steering wheel has too much play and clicks when moved in either direction. This happens when first turned. Not a constant clicking sound, but rather a mechanical click inside the steering column. Per research, this is apparently due to a well-documented failure of a rubber or plastic coupler inside the electric steering module. Dangerous, and a costly repair. This happens no matter stationary or in motion.
Steering wheel clunking noise when moving, turning and medal to medal noise when going over bumps.
Lots of lateral play (clicking sound)in steering even when not driving.while driving steering shakes violently.
2013 hyundai sante fe sport 'steering began a "hesitation", "lag", "play" when turning the steering wheel even slightly in either direction.' the problem will increased as 3 diferente certified mechanics already informed me. It appears all these problems are attributable to hyundai's election to use a cheap rubber coupler between the steering column and steering linkage.' 'the replacement part is $6.88. Hyundai dealerships charge $400-$500 to replace it. The federal safety agency should have long ago ordered hyundai to effectuate a replacement of this part with one made of a material that will not degrade as this part does.' hyundai has issued several extended warranties for some models, even though they know its the same problems for all the models with this cheap rubber coupler. Most of this information was from other owner's complains, but the new information I have was from the hyundai service department. After replacing my engine in a recall (where my car stopped and fire started in my engine), I found out about this rubber coupler. Everyone from hyundai service dep knows this problem should be in a recall, but they just will do nothing to get it to the federal safety agency. They just stated 'the federal safety agency is the only one that can request for a recall.' today I spoke again with the hyundai service manager (at red hoagland hyundai winter haven, fl ), because after calling hyundai recall dep and being told that 'if the service dep decides that this replacement should be in a recall they could request for a extended warranty from the hyundai recall dep, or the federal safety agency needs to put a recall for this problem'. Its clear that everyone knows this problem should be in a recall and that it is a life threatening situation, but no one does anything about it. Are you guys waiting for some one to die because of this problem before putting a recall? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Driving on the highway doing 65mph my steering all of the sudden got hard and the steering light indicator came on the dash board. I was able to make it to work with out any power sterring but made it a tough ride
Play in the steering wheel and a clunking noise coming from the steering wheel and under vehicle. From looking at vehicle forums appears to be steering gear used in electrical steering motor. Steering has play in it while stationary and while driving. Dealer contacted and said no recalls, unsure if covered under extended warranty dealer sold me.
When I drive my car there is a clicking sound from the steering column while I'm driving, turning and when I hit bumps. My car will drift left or right while driving. This is my only means of transportation.
2013 hyundai sante fe limited (purchased new) - 8/2/19 steering began to experience a "hesitation", "lag", "play" when turning the steering wheel even slightly in either direction. The problem increased in the "hesitation", "lag", "play" experienced. Performed search on the internet and found that hundreds of owners of hyundai across many models and years experiencing the same problem. A number owners experiencing extreme problems, I.e., steering going out completely or locking up while driving. It appears all these problems are attributable to hyundai's election to use a cheap rubber coupler between the steering column and steering linkage. While researching I found that, in fact, hyundai has issued several technical service bulletins. I have been the only owner of my vehicle. However, I have never received any notification of this potential very dangerous problem with an essential part to the safe operation of these vehicles. The replacement part is $6.88. Hyundai delearships charge $400-$500 to replace it. The federal safety agency should have long ago ordered hyundai to effectuate a replacement of this part with one made of a material that will not degrade as this part does.
Tl* the contact owns a 2013 hyundai santa fe. While driving various speeds and while the vehicle was stationary, the contact heard an abnormal noise coming from the steering wheel. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 115,000.
Steering is malfunctioning, clicking, loose feeling, car sways while driving..not safe. Hyundai ignoring
While driving 35 MPH through an intersection on a city street, the entire electrical system failed and shut off. I was unable to steer or brake, but managed to coast into a parking lot. The entire dash panel repeatedly flashed and all warning symbols appeared on dash panel. Briefly the dash panel displayed connect fuel sensor before completely shutting off. We towed vehicle to dealership and was told it appeared to be a failed alternator and starter and compromised battery cable and sensor and wouldn't be covered under warranty. We had just had the fuel line sensor replaced under recall and now this. This is after the total engine failure and that LED to the engine being replaced with what we told was a factory new engine that fell under the metal fragments in oil chamber recall. We are fortunate we were unharmed during this incident. This is extremely frustrating that we have been hit with recall after recall. We were told to not be surprised if this issue also became a matter of recall.
Steering column has started to make noise when going over lane dividers and other bumps in the road something is either loose or broken. Started around 70,000 miles. After reading other complaints (here) I'm taking it to the dealer for repair immediately.
Tl* the contact owns a 2013 hyundai santa fe. While driving approximately 45 MPH, the power steering malfunctioned without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column coupler was fractured. The contact stated that the vehicle was currently at the independent mechanic for replacement of the coupler. The dealer (holler hyundai, 1150 orlando ave, winter park, fl 32789, (407) 645-6203) was contacted and stated that there was no recall for the failure. The manufacturer was notified of the failure and confirmed that the VIN was not included in a recall for the steering wheel failure. A case was opened and the contact was referred to the federal safety agency. The approximate failure mileage was 89,000.
Tl* the contact owns a 2013 hyundai santa fe. While driving various speeds, the steering wheel made an abnormal clicking noise and shook violently. The contact had to hold the steering wheel tightly to maintain control of the vehicle. The vehicle was taken to legacy hyundai (443 industrial blvd, mcdonough, ga 30253) where it was diagnosed that the steering wheel needed to be replaced. The manufacturer was not contacted. The vehicle was not repaired. The approximate failure mileage was 83,000.
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