Universal joint in steering column is loose, causing play in the steering wheel. Happens when the car is moving or stationary.
2013 Hyundai Santa Fe steering complaints
Page 3 of 4: complaints 41 to 70 of 95, newest first, as owners wrote them.
My steering wheel clunks when turning, regardless of if it is stationary or moving. Was told it by the dealer it was a known issue with some steering wheel coupler and would be $1,500 out-of-pocket to fix.
Steering / suspension. I purchased the vehicle new on 01.09.2014 out of the showroom. About 3-4 months later, I started to notice the steering and rough ride. The steering was like a vehicle with "jimmy legs" loose and all over the road. I took it back to the dealership to get checked out. First thing it was out of alignment on the front end (left toe -0.10d, right toe -0.09d). They checked the suspension and told me that the components were good with no damage or wear including the struts. I told them of how rough the ride is driving at variable speeds on the local roads. Ever since, I have had 5 alignments and still have the same handling and steering problems. I took my vehicle to sears to have an alignment checked and was told the left front was out by -0.07d. The mechanic told me that I was the 6th person with the same model vehicle to come in there in the past two weeks with the same problems. He stated that the reason for the issues are coming from the electronic steering module. When you adjust the steering wheel to on of the three settings (normal, comfort, sport), it causes the front alignment out. This to me sounds like a design flaw and hyundai does not want to address this issue. I just get tired every time I take it to the hyundai dealership of being told that there is no problem, it is how it is suppose to ride like that due to that it is not a car. I was at hyundai dealership on 06/feb/18, and that is what they told me but I had to pay another $89.95 for an alignment again, left front was out (toe -0.15d) right front was out (toe -0.18d). I was told that the struts and suspension was ok, but could be the tires. I have 29,374 miles on it and I am getting tired of having to bring it in to have the same work done and being told that there is nothing wrong. I have all paperwork to use to show the alignments that were done.
Steering locks, doesn't recenter except with manual human forced correction as though the wheels were stuck in a rut (they aren't). Has happened multiple times since 2d year of vehicle ownership. Not consistent. Problem dissipated after battery failed and was replaced in 3rd year. Unknown if there is a correlation. Steering problem has recently returned. On interstate where many minor course corrections are made to stay in lane, gets very burdensome and wearying on long trips. Seems to happen at 15mph and up. Not noticeable at slower speeds. Was reported to authorized hyundai dealer in 2015. No action taken.
Loose bolt on lower steering shaft.
When driving at speeds above 45 MPH the car is unstable. It consistently swerves to the left and to the right forcing the driver to constantly adjust the steering. It does not matter what mode the steering is in. It does it in all three modes. It feels unsafe and unsettling. I truly hope hyundai comes up with a fix for this. Very dissatisfied.
I was driving west on u.s. Hwy 80 at about 30 MPH, after pulling out of a parking lot about 1 block before I lost control of my 2013 hyundai santa fe, at an intersection. It made a sharp right turn without my help at all. After hitting another vehicle and then jumping a large curb, I came to stop about 18" from a small tree. I was completely traumatized. The right front wheel had a blow out from the outside side wall of the tire. The mechanic said it looked slashed. The big question is, did the blow out occur at the time my vehicle made the sharp right turn at the intersection, or did it occur when it hit the curb? I don't know, but I feel something happened to cause that sharp right turn in the first place. I had the mechanic check out the right front wheel area (axle, etc). They said they couldn't find anything wrong with the vehicles parts, that wasn't caused by the accident. This makes me more convinced it has to be the tire. This is the second tire that has blown out on the outside wall of the tire since I purchased this vehicle in 2013. The other blow out was from a nail going through the outside wall. I only have 11,045 miles on this vehicle. Tires are a kumho, crugen, p235/55r19, 101h sl bsw oe (information copied from a discount tire receipt when the first blow out was replaced 5-22-15). I am afraid to get back in this vehicle because I don't know what caused complete loss of control. I will trade it in on a different vehicle. I'm afraid of hyundai's and kumho tires!
While turn left into a subdivision the steering would not re-center thus the car ran over a couple of large stones lining the roadway at the entrance. The ABS did not engage. Finally the car stopped about 30 feet later. I was able to finally steer the car back on to the street. There is damage to the undercarriage, the inner wheel well on the right side was torn off, the left front air dam, the exhaust system, the right front wheel was damage, and a flat tire.
The vehicle is a 2013 hyundai santa fe sport 2.0 turbo awd. I bought this vehicle new in nov 2012. The vehicle has known steering issues from hyundai motors USA. I had it in the hyundai dealer in reno nv last month to have alignment and front steering checked out again. I have had it in the dealer to complain about my steering but they keep stating that it all checks out? It is very difficult to maintain my lane and if its windy out I have to slow down on the highway as it drifts and its hard to control the vehicle back to my lane. Hyundai knows of this problem but has not come up with a fix I have read and heard through other complaints. This vehicle needs to be recalled as it is really dangerous to drive. I paid alot of money for this car new and its my only vehicle so im hoping your agency can help fix this problem? Thank you for your time on this serious issue.
Car is uncontrollable at highway speed won't stay in a lane constant steering adjustment is needed it over reacts when attempting to compensate in windy conditions its extremely dangerous dealer hasn't admitted there is an issue paid for alignment at dealer to no avail
Erratic steering in highway speeds. Did not test @ highway speeds when purchased, bad mistake!! I can not take long trips because it's very fatiguing to drive. Constantly have to over-correct/correct steering!! I feel very unsafe in this vehicle!! Anyone contemplating a 2013/14 santa fe, please do not purchase. This car is completely unsafe to drive @ highway speeds. Not to mention on a breezy day the car just wanders all over the highway. Ownership of this vehicle has been a nightmare and my worst mistake, to date in regards to a vehicle purchase. No fixes available and no relief from this in sight. I have a $30k vehicle that I can't even drive, unless its just around town. Very nerve racking to drive on the highway!
I have a 2013 hyundai santa fe sport 2.0t. This vehicle is very difficult to drive in a straight line. It wanders left to right and right to left at highway speeds. It is worse in cross wind conditions. Requires constant steering wheel input correction to maintain a straight driving path and produces fatigue on long drives. Sometimes the steering feels disconnected. I purchased the vehicle new in early 2013, the problem has been there from day one. I have recently been informed that hyundai has made a change to improve steering accuracy for the 2015 model year. An improved central processing unit (cpu) has been developed for the electric steering system. So hyundai is well aware of the issue with the 2013 and 2014 model years. Hopefully the improved 2015 steering cpu can be retrofit to the 2013 and 2014 vehicles or there is an alternate fix. Please recall the 2013 hyundai santa fe sport to have this very serious safety issue addressed.
February 28th, 2015 rebuttal hyundai consumer affairs case#[xxx] you failed again as not only did I advise you this dealer performed all the necessary to address this issue and made all your suggested recalculations but just like my issue with the fuel system on this same vehicle you just won't face the music. The very absurdness of the latest suggestion is amazing. In my conversations and documentation as another attachment on this file I plainly advised your firm that my dealership (delray hyundai) is number 1 from their service dept. Now headed by service mgr. [xxx], service advisor [xxx] and chief mechanic [xxx] however you seem to continue twisting or not recognizing the facts above. Besides this dealership I attached all the complaints from all over the USA which all leads back to your firm having made an error in the electronic steering mechanism and "failing" to correct it for all the complaints whether prior or new or on dealerships records or just plain old reported complaints regarding the identical problems. I can only suggest you reopen this case immediately for all concerned and it must appear before the federal safety agency as a needed recall on which it will behoove you to eradicate the problem and then in the bargain there may be fines by the federal safety agency. . [xxx] cc: delray hyundai [xxx], & , consumeraffairs@hmausa information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving my awd santa-fe through snow. Snow begins to build up on tires and rims as due all vehicles. While having parked my santa-fe for 30-45 minutes or continually driving through snow and returning to drive said santa-fe you start to feel vibrations and then vehicle starts violently shuttering the faster u go. The snow throws off the wheel balance and makes car shutter violently. The only fix from dealer is park car in warm garage while parking or scrap inner wheels before driving. You would think any cuv/SUV with awd should not have this problem, really any vehicle should not have this problem. I guess I bought the awd to stay on clean dry roads. Defeats the purpose of an awd. Guess it will take someone crashing before looked into. My fix, buy can of never wet and spray rims and tires so no snow or ice sticks to wheels or rims or change rims more money$ but both work. Simple, complain and solution resolved
Steering needs constant corrections.
Have operated this vehicle for 20 months with questionable steering control. At first, thought it might have been a break-in or tire issue but highway steering drifting tendency has persisted. Vehicle was purchased new. I have managed to survive this problem because I am a pretty good driver with decades of accident-free driving but would not want to expose a less-experienced driver to this situation with this vehicle, especially in a tight/ narrow traffic lane situation at freeway speeds. Somebody needs to get hyundai to address this matter.
The vehicle drifts from side to side at speeds above 40 MPH. I've taken it to the dealership, they said there was no problem "its probably just the different driving modes on the steering wheel." they suggested to drive in "sport" mode which doesn't help.this is a major concern because its a huge safety issues and it must be addressed. There are too many complaints on the internet for this problem to be ignored.
The steering wheel vibrate in every condition of road and the vehicle some times take to the left side.
2013 hyundai santa fe 2.4 is having major steering issues. At speeds above 45mph the SUV sways all over the road and is almost impossible to maintain control of. If you have any type of wind the SUV will change lanes and if you slightly correct it over corrects. I have checked the tire pressure and the tires show no signs a wear. Also the fuel tank will only fill 3/4 full then you have to wait and ever so slowly put the remaining 1.5-2 gallons in. The mpg is horrible only getting 20mpg at best on the highway. The eco mode drops the fuel economy down to 18mpg when activated. I have not been able to take it to the dealer ship due to work and cannot go without a vehicle.
You have to constantly fight the steering to keep the car from swaying to the left or right.
Car wanders from left to right, constantly having to correct steering.
Car was purchased, brand new, a year ago or so. It was recalled, among 20300 vehicles in the USA. I took it to the dealer (henderson hyandai superstore (702‑565‑1500) three consecutive times, over the last 12 months. They are still refusing to address this very dangerous problem. I am the father of two infants, 3 and 1 year-old. I cannot drive this defective vehicle, endangering thereby my life, my wife's, and my two babies. Therefore, I request a refund of some $13,000 already put into this innately defective vehicle. I ask respectfully that you assist me, asap. Thank you very much! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Car wanders from left to right, constantly having to correct steering.
Own a 2013 hyundai santa fe. The contact stated that while driving approximately 50 MPH, the vehicle drifted from left to right. The contact indicated that when driving the vehicle at highway speeds, it was very difficult to keep vehicle in a straight line. The vehicle was taken to the dealer several times where the alignment was adjusted and the tires were checked but the defect persisted. The ownerwas not informed of the defect. Consumers report magazine reports this problem.
While driving at any speed approaching 50 MPH or more the electronically controlled power steering deviates from straight ahead on it's own accord. The driver must make constant steering inputs to remain in the lane. This at least very annoying and in a narrow lane it is dangerous and fatiguing!
After driving this new car for a few weeks I noticed that keeping the car in a straight line at highway speeds was difficult.called dealer and brought in for inspection.they said that steering was normal at this time.filed a complaint with hyundai customer service.this car has been back to the dealer 12 times for the steering complaint.the dealer has done 2 alignments,3 wheel balances,several road tests including a 101 mile test by the hyundai field service engineer.computer updates and driving other new santa fe's for comparison. It was suggested by the service manager that we replace the tires with another brand at 4,346 miles. Since the new tires where installed I can keep the car going in a straight line at 75mph.the steering is still quite sensitive but the wandering has improved.the dealer did not give up on correcting the problem and I will keep in contact with them.
As first-time owner of a hyundai vehicle (2013 santa fe sport 2.0), I am deeply troubled and disappointed by my ownership experience. My main complaint consists of operating a very unstable vehicle at highway speeds. It wanders, surges, and generally has a mind of its own. I constantly find myself trying to identify the blasts of wind that jostles my vehicle from side-to-side, only to realize it's a perfectly still day. Driving past other vehicles or having other vehicles pass me causes instability and is a challenge to keep in the lane. In support of the steering issue, it is non-linear, unpredictable, and feels disconnected from the front wheels. Additionally, without the steering wheel being rotated, the vehicle will make course corrections that are unexpected, inconsistent with steering angle, and feel unsafe on all road surfaces. My purchasing dealership tried to blame the steering issue due to the fact that the roads are not 100% level, flat, smooth, etc. I have been driving many different cars for over 30 years and this is the first time I have ever owned a vehicle that feels unsafe in all driving conditions - as if it were on ice! It is very tiring to drive this vehicle on long trips as it demands constant corrections to keep the vehicle in the lane. On straight, level roads, the vehicle wanders to the left or right. Higher speeds make the problem worse. I have taken my 2013 santa fe sport to be fixed on more than 4 occasions and no realignment, software update, tire inflation adjustment or related attempts have been successful in correcting the steering/handling problems of my vehicle.
There is another complaint with regards to steering. The vehicle drifts left and right, also I am fighting with the steering when making turns. Dealer service dept. Was notified and my vehicle had a front end alignment and still has the same problem. Told the service dept again that same problem exists and was told that the technician could not find the problem. Their is a problem and no one wants to fix it. I hope some one looks into this.
Vehicle does not stay in a straight line. I've had alignment issues before with other cars where it pulled to one side but this car is all over the place on the interstate. I constantly have to correct the steering wheel which is exhausting after 20 mins. Sometimes left sometimes right. Also suspension integrity is questionable when hitting bumps the car seems to bounce up and cause you to lose control for a quick second. Why is the government allowing this!???????? Went to dealer first they said nothing was wrong then a few months later they magically had new alignment specs which the did and it stills wonders.
Tl* the contact owns a 2013 hyundai santa fe. The contact stated that while driving 65 MPH, the vehicle would sway to the left. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 800. ..updated 03/18/14 *bf the consumer stated the entire front end of the vehicle was replaced. However, the vehicle continued to the pull to the left and swayed from left to right. The steering was aligned. However, the problem continued. Updated 03/20/14
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