A knocking noise from the engine that increases in frequency as the engine rpm increases. Reduced power and/or hesitation and vibration. Illumination of the “check engine” light in the instrument cluster. Illumination of the “engine oil pressure” warning lamp. My car will drive up to maybe 37mph and then the engine will seize up and go into safety mode and it becomes inoperable. THIS is a death trap if we suddenly stall out on the highway or at a higher rate of speed!!!! The dealership is basically saying oh well, it is out of warranty. I just bought this car from Banister Nissan on 6/5/2023. Less than 60 days ago.
2017 Hyundai Santa Fe acceleration complaints
Page 2 of 3: complaints 11 to 40 of 54, newest first, as owners wrote them.
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 30 MPH, the accelerator pedal became inoperable when depressed and the vehicle stalled. The contact stated that a unknown warning light illuminated. The vehicle failed to accelerate and coasted downhill into a parking lot. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 83,000.
My engine had been using oil at a very fast rate and I was just told that hyundai consume a lot of oil. I have had this car since 77k miles and have issues ever since I bought it. At first I had issues with it not accelerating on the interstate and then it would randomly stop while I was driving, almost like a car hiccup. I took it to the dealership, and other car shops and no one found anything wrong. Finally two weeks ago, I was on I85 and my car was driving really roughly and idling roughly as well. No lights came on until it started to decelerate on the interstate to 30 miles an hour and I had to pull off to the side of the road. Then a bunch of different lights came on and I turned it off and it wouldn't turn back on. I had it towed to the dealership, and they stated I had a bad engine, and Hyundai may replace it but it will take the shop 4-6 months to even take the engine apart to see whats happening. I'm out of a car for at least 4 months probably more, and there is nothing I can do. The mechanic is thinking there is an issue with the bearing.
Vehicle spontaneously caught on fire in the engine compartment while driving in a parking lot. Within 30 minutes, the vehicle was incinerated down to the frame. Prior to this incident, a warning had flashed on the message center that the adaptive cruise control system was being disabled. It is pending insurance inspection and we are trying to contract Hyundai. The police report is not available yet, but is with the Faribault, MN, Police Department and is #[XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2017 Hyundai Santa Fe. While driving, the vehicle stopped accelerating. The vehicle operated appropriately until half way through the drive. At stops, it would take several seconds (30ish) for the car to go about 20 mph (rough estimate). The car would not go above 50mph, and this took a few minutes to reach with the gas pedal all the way down. I parked the car and had it towed. After approximately a month at the dealership, the dealership text that there was a hole in the valve cover and that the engine would also need to be replaced. They did not say what was wrong with the engine and later stated, also via text, that to do a diagnostic it would be $350. I purchased the car used with approximately 45000 miles 10 months prior. At the time of the incident, there were 62000 miles on the vehicle. They stated that it would not be covered under warranty because I was not the original owner. I purchased the extended warranty at the time of purchase. They then filed a claim with that policy and we are awaiting an inspector to look at the vehicle. There were no warning lights prior to the issue. My family, husband and 3 children were in the car and it was dangerous because we were on a busy road and the car would not go to the speed of traffic. We are awaiting an inspector to look at the vehicle. The vehicle is currently still at the dealership. If requested, I am willing to have the car inspected. The incident occurred 5/12/2022.
I own a hyundai 2017 santa fe. I, my husband, and my daughter are experiencing (from the time of purchase & reported to the hyundai dealer) a serious & dangerous lag with acceleration. This has happened numerous times, the car hesitates badly when coming out of turns and attempting to accelerate...just short of coming to a stop. It is very dangerous when pulling into traffic and appears to be getting more frequent. I have found several forums reporting the same issues. Will hyundai fix this issue?
While driving my 2017 hyundai santa fe sport 2.0t to enter the freeway, the car would not accelerate normally. It started to shake and felt like the engine was "misfiring" after several minutes, I was able to get up to 60mph. I tried taking my foot off of the accelerator and pressing it again but it would only lose speed and then I'd have to work my way up to 60 MPH. I was travelling straight and on a flat road. Engine light would come on when foot was on accelerator, then it went off. Once I was off the freeway and tried to make a right turn from a stop, car wouldn't accelerate going up the incline and the car behind me almost hit my tail end. Finally,I turned left to go up the hill toward my house, I could only get up to 15 MPH but rpms were between 3500-4000. Luckily there was no traffic behind me but I was afraid I wasn't going to make it up the street or that some car would come up behind me and my car would stop. In order for a car to be safe it needs to be reliable in acceleration as much as braking and steering! I have an appointment at the dealership day after tomorrow.
During acceleration from a stop sign/red light or turning the engine hesitates for approximately 5 seconds after several tries before reaching desired speed. When using cruise control on freeways there is a 10 to 15 second delay when accelerating or passing another vehicle which in one instance caused a near accident on a high speed freeway. My vehicle slowed down causing other vehicles go around me passing from the right side lane. These hesitations have caused me several near accidents and makes me not feel confident when driving this car. I have taken the vehicle to the dealership on many occasions and they report no error codes show up and, the mechanic cannot duplicate the problem. However, the dealer replaced the transmission earlier this year. There has been no improvement. I have reviewed many other complaints of this hesitation problem. Will it take death reports to help us owners? My issue began in 2018 right after purchase and the problem is occurring more often now. No help is in sight when hyundai and the dealership refuses to admit the problem and makes me and other owners feel like we don't know our vehicles or our own minds!! We need help before a death occurs not after!!
Tl* the contact owns a 2017 hyundai santa fe. The contact stated that while driving at an undisclosed speed, the vehicle decelerated independently and stalled without warning. The contact stated that the failure recurred several times and was towed to miller hyundai located at (4455 vestal pkwy e, vestal, ny 13850) where unknown repairs were provided however, the failure persisted. The vehicle was repaired a total of 6 times by the dealer. The manufacturer was contacted and informed of the failure and offered minimal monetary assistance. The failure mileage was 29,792.
On the interstate, pressed the gas pedal and the vehicle did not and would not accelerate. I tried multiple times. Rpm went up to 5000 but shifting the transmission into sports mode and downshifting and upshifting made no difference in the speed of the vehicle. Speed remained the same, engine roared as if in neutral. I pulled off the interstate, cut off the vehicle for several minutes, restarted the vehicle, returned to the interstate and could accelerate. This happened multiple times in 2017 and 2018 both on the highway and city streets. In 2018, taken to pearson hyundai and could not be fixed because no error codes. After a dangerous, identical incident on the interstate in may 2019, taken to pearson hyundai. They performed a tcu and ecu software update may 21, 2019. This latest incident is a repeat of the may 2019 problem. The problem is random and unpredictable but occurs on both highway and street speeds. The inability to accelerate without warning will eventually cause an accident. We also own a 2016 santa fe sport turbo awd that has not had any of these acceleration problems. Changes were made in the 2017 model year to the engine and transmission that are impacting acceleration.
When I drive going straight at about 40 to 48 MPH on eco mode or any drive mode the car jumps/ jerks like it shifts into a low gear and then goes back into a high gear with no heavy acceleration. If I have it on cruise control at 45mph it will kick back and forth occasionally as if I was slamming on the gas pedal then slightly on the break but quickly.
When making right turns, my car suddenly stops accelerating for a few seconds. This usually happens when either the car is stopped and then I go to turn, or turning at a very low rate of speed around a corner. When I push down on the gas pedal to go, it takes off abruptly or with a surge. This is concerning, especially if a car is following behind me. I also notice it when stopped at a light, going straight also but not nearly as much as when I am making a turn.
While turning right out of a parking lot onto a two lane road, the vehicle suddenly stopped accelerating for 3-5 seconds as a truck was bearing down on us. The position of the gas pedal made no difference. The engine was running at an idle with zero response from pedal input. When it did finally accelerate, it lurched forward as the pedal was pressed to the floor. We are also experiencing what could be described as a shudder when decelerating to a stop. It typically seems to occur between 20-12 MPH. It feels as if the engine is stumbling or it is having trouble downshifting smoothly.
I was driving from kellogg, mn to winona, mn and I stopped at lark toys. While joining mn highway 61, turning right I had to accelerate. I was in sport mode and vehicle accelerated and almost stopped. Luckily no accident occurred, I had my 17 month kid and my wife in the car. Car after that gave check engine light warning and it would not accelerate. I changed to eco mode and then it slowly started to accelerate, but at about 20 miles an hour it jerked again, but I pressed accelerate hard and it sustained speed. But it wont go over 65 miles an hour. I slowly made it home. But I tried to drive again and same issue. Called hyundai customer support and they refused to rochester as it is 46 miles and they only support 20 miles or less tow. My car is still under manufacture warranty and yet worst service. I almost got killed today with my 17 month toddler
I was making a left turn on to a street going uphill and my 2017 hyundai sante fe sport awd ultimate hesitated for approximately 10 seconds. When I pressed the gas I could not get speed. My traction lights blinked on and off. I had to floor the gas to gain speed. This is extremely dangerous. I could have been t- boned or hit from behind if there was traffic on the street.
Vehicle almost stalled when accelerating from a slow speeds. This happened several times in the past especially when taking turns . Dangerous when trying to merge onto traffic lanes . This happened several times and fortunately didn't end up in accident . Happens in drive modes eco, normal ..called dealer and they are not aware of such an issue but several incidents reported online .
I had my car for 12 months I bought bran new. It has staled and turn off on me at least 5 times. This is a safety issue especially on the freeway the car loses power and stops.than before it stops makes a knocking noise.
Failure to accelerate from a stop position. Pulled off the highway onto the off ramp. Came to a stop then tried to turn left. Vehicle barely moved and had to accelerate to over 2500 RPM and several seconds later to get the vehicle barely moving. Pulled off the road, put the vehicle into manual shift mode to find the transmission is locked into 4th gear and cannot be downshifted to 1st. Vehicle continued to be locked into 4th gear after each stop. Turning off the vehicle and restarting temporarily corrects the problem. Potential major safety issue. Vehicle now with dealer to resolve
Acceleration issues. On at least two separate occasions, acceleration from a stop resulted in the car staying at the same speed. Had to remove my foot from the gas pedal and reapply several times to get it moving. Normally, applying throttle pushes individuals back on their seats. Car was taken to laurel hyundai and per the techs "unable to replicate customers concern on road test, no codes stored or present in system, no tab's for concern found". Looking at getting rid of this vehicle due to this serious safety issue.
Tl* the contact owns a 2017 hyundai santa fe. The contact stated that the vehicle lost acceleration while making a left turn. The contact continually depressed the accelerator pedal, but the vehicle would not accelerate forward. In addition, the traction control indicator illuminated. The dealer and manufacturer were made aware of the failure. Dealer made software update on 4/2/2018 and contact has had no issues since. The failure mileage was 1,100.
The vehicle from time to time about once a week stalls while accelerating, it happened so far while doing a left turn on local streets. This is very dangerous and can cause an accident
The digital speedometer disappeared and the software functionality to enable it also disappeared while driving on a street.
The driver seat makes squeaking noises all the time. I cant move in my seat without these loud and annoying squeaking noises coming from the back of the seat
## VIN passed ## ## the low fuel light on my 2017 hyundai santa fe sport does not illuminate or beep to notify me of low fuel. I was down to almost 10 miles left before I realized I was almost on empty. Dealership has checked codes and told me there are no faulty codes. Now inhave tontake it in again and let them know that it still doesnt work.. I am leaving it on empty so they can see how the light doesnt turn on
Purchased new 7/172017 santa fe ultimate 2.0t. This SUV does not accelerate and lags on an intermittent basis happens at a lower speed and from a stop. Very dangerous when making a turns and entering freeway or traffic cicles (roundabouts) when depressing accelerator and your vehicle slowly moves forward and fails to accelerate to the required speed you are requesting for a second or more. Now you have placed yourself in a very dangerous position because ofthis vehicles inability to respond. Then all of a sudden it takes off. Does not happen every time but is frequent enough to be concerned. Has happened continually since new. My wife loves the vehicle but is afraid to drive it..no one seems to know what the problem is but there are certainly enough complaints that someone should investigate and get after hyundai to fix the situation before someone god forbid is killed.. Or that's unfortunately what it will take to resolve this serious defect. I love the vehicle especially the turbo but it's scary.
It tries to stall or hesitate when making turns I live in chicago and drive in traffic when turning into traffic it seems to hesitate for 2 or 3 sec before acceleration ii am afraid to drive this vehicle in traffic from fear when making a turn I will. Cause a car accident
With exceleration into oncoming traffic has about a 2-3 second pause and also when passing. Has almost caused me several t bone accidents. When taking out from somewhere the vehicle has set and cooled it takes about 5 seconds to reach appropriate speed. This does not occur all times like the above complaint. Outside noise is extremely loud. Not a quiet driving car by all means. Air noise around doors etc
2017 hyundai sante fe sport awd - purchased in oct 2017. Currently have 7525 miles on vehicle. I noticed acceleration hesitation immediately after making in city turns (from both stationary and in motion turns) as well as when getting on highway (in motion). I am retired and do not drive sante fe very often. The problems with acceleration after making stationary and in motion turns and getting on highway has always been present since day of purchase. I have noticed the problem has become more prevalent after taking a 1000 mile road trip this past august. The acceleration/ hesitation after turning is more noticeable and is becoming concerning because I have to press petal to floor to get the sante fe to accelerate properly to get out of way of on coming traffic. Hesitations/acceleration problems occurs after turning and when entering a freeway. Very poor engine performance given the vehicle cost of $35,000. I owned a 2011 hyundai sonta for 6 years and had the same 2.4l engine and I never experienced any engine hesitation like I am now with the 2017 hyundai sante fe sport awd.
Smart cruise control fails to brake intermittently. It is designed to match speed with the car in front of it. It usually works fine, unless another vehicle cuts in front, even if there is enough time to brake. I have to slam on the brakes manually to avoid an accident. This has happened on multiple occasions. I now fear using the cruise control at all, as it does not perform correctly 100% of the time. The dealer said they could find nothing wrong, but this is a very real issue that puts my family at risk. They have now called in a master tech from hyundai to look at it, but I wanted to document this issue. I noticed it first within two weeks of purchase. Hyundai support closed my case several times without action. I bought it 5 months ago. Current mileage is 3462, so it is well within warranty.
My brand new 2017 santa fe limited hesitates badly when coming out of turns at a slow speed and attempting to accelerate...just short of coming to a stop. It also occurs when vehicle is at a stop then I step on the accelerator. It is a safety issue as the vehicle lags when attempting to enter traffic or the vehicle could be hit from behind when attempting to accelerate and it momentarily does not respond. This occurs each time I drive it.
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