The contact owns a 2020 Hyundai Santa Fe. The contact received notification of the federal safety agency Campaign Number: 21V00M000 (Visibility); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
2020 Hyundai Santa Fe visibility problems
19 complaints (9% of all complaints for this car). Typical mileage when it fails: 29,000.
- owner complaints
- 19
- of this car's complaints
- 9%
- typical mileage
- 29,000
- crashes
- 0
- recalls
- 1
Which part fails
- Sun/moon roof assembly9
- Defroster/defogger/HVAC system: condensor/evaporator1
At what mileage
Complaints by mileage at the time of the problem.
Hyundai Santa Fe visibility problems in other years
Related recalls
Visibility: windshield
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
- Risk
- A windshield that detaches from a vehicle during a crash can increase the risk of injury.
- Remedy
- Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 216.
Recall number 21V00M000 · Recall details
What 2020 Hyundai Santa Fe owners say
Most recent owner complaints, unedited.
2020 Hyundai Santa Fe Limited. The panoramic sunroof glass suddenly shattered/exploded without a collision and without any known impact. Glass shattered completely and created a safety hazard to occupants and traffic. Vehicle was purchased as Hyundai Certified Pre-Owned in 2021. Hyundai corporate case has been opened and advised dealer inspection. Dealer inspection is pending. Photos are available. Request that this be logged as a potential safety issue involving panoramic sunroof glass failure.
The contact owns a 2020 Hyundai Santa Fe. The contact stated that while driving 50-55 MPH, the sunroof made an abnormal, exploding sound and shattered. The shade cover was closed during the failure. There was no injury sustained. The vehicle was driven to the workplace of the contact's brother-in-law, and the sunroof was taped to prevent the shattered glass from flying off. The vehicle was then taken to the dealer, where it was inspected. The contact was informed that it was a common failure caused by the intermittent expansion of the body of the vehicle under certain temperatures. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was approximately 43,000.
The contact owns a 2020 Hyundai Santa Fe. The contact stated that while his wife was driving approximately 60 MPH, the sunroof shattered outward. The contact stated that his wife was able to drive the vehicle safely back to the residence. The vehicle had not been taken to a dealer nor an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.
The front piece of the panoramic sunroof spontaneously shattered while sitting in my parked vehicle. I heard a loud pop and saw that the entire piece of glass was totally shattered. I took it to the dealership and they told me it is a known problem with this type of sunroof on their vehicles, they said it is not covered by warranty. The estimated repair cost was over $800. Had I been driving down the road with the sunroof open, it could have presented serious safety risks.
The contact owns a 2020 Hyundai Santa Fe. The contact stated that occasionally while driving at various speeds in hot climate, the air conditioning failed to blow cold air. No warning light was illuminated. The vehicle was taken to a local dealer however, the failure could not be replicated. The vehicle was taken to a local independent mechanic for a second opinion, where it was diagnosed with an evaporator temperature sensor failure. The contact was informed that the evaporator temperature sensor needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to Technical Service Bulletin: 21-HA-001H; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 29,000.
Sunroof spontaneously exploded while driving on the highway. There were no other vehicles around and nothing visibly seen that hit the roof.
I had been driving my vehicle for about 5 minutes when I heard what sounded like a loud bang or gunshot followed by the sound debris falling. I realized the front piece of my panoramic sun roof had literally exploded. When I got out to look at it the glass around the hole was pointed upwards so it looked like it exploded from the inside out. The glass had no prior damage and nothing hit it before the explosion. I was on a paved road by myself.
I was driving and heard a sound like an explosion. When I was able to safely pull over, I examined my 2020 Sante Fe and noticed the panel of glass right before sunroof exploded. No rock hit it, just exploded.
The contact owns a 2020 Hyundai Santa Fe. The contact received notification of the federal safety agency Campaign Number: 21V00M000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was contacted but was unable to confirm when parts would become available. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that the wiper was finally repaired by using the proper glue.
Questions about the 2020 Hyundai Santa Fe visibility
Does the 2020 Hyundai Santa Fe have visibility problems?
Owners have filed 19 complaints about the visibility of the 2020 Hyundai Santa Fe, 9% of all its complaints.
At what mileage do 2020 Hyundai Santa Fe visibility problems start?
The typical (median) mileage in owner complaints is 29,000 miles.
Was there a recall on the 2020 Hyundai Santa Fe visibility?
Yes, 1 recall: 21V00M000. Check your VIN to see if your car still needs the free repair.
What year does the Hyundai Santa Fe have the most visibility problems?
The Hyundai Santa Fe model years with the most visibility complaints are 2007 (79 complaints), 2013 (20 complaints) and 2020 (19 complaints).
Other 2020 Hyundai Santa Fe problems
Engine 86Transmission 26Electrical 25Driver assistance 21Fuel system 17Brakes 11Body 9Airbags 7Steering 6Acceleration 5Tires 4Wheels 4Lights 3Seat belts 3Locks 1Suspension 1
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