2011 Hyundai Sonata Hybrid: harsh or hard shifting

Filed Feb 25, 2021 · Engine · 105,000 miles · TX

Tl* the contact owns a 2011 hyundai sonata hybrid. The contact stated while driving 75 MPH, there was an abnormal clunking sound detected. There were no warning lights illuminated. The contact received notification of the federal safety agency campaign number: 20v746000 (engine) however, the part to do the recall repair was unavailable. The vehicle was towed to amarillo hyundai (1900 interstate 40 access rd #3029, amarillo, tx 79103, (806) 376-4911) to be diagnosed. The contact was informed that the engine needed to be replaced however, the vehicle was not repaired. The part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 105,000. Vin tool confirms parts not available.

Filed Feb 7, 2017 · Airbags, Steering · TX

Steering wheel rattles and clunks when driving and turning. The consumer stated the airbag light was illuminate and was included in a safety recall, but the there has not been any notification of a remedy.

Filed Oct 17, 2016 · Steering · 45,000 miles · FL

The steering wheel has some very noticeable play when turning the steering wheel to the left and right. The steering wheel makes a clicking clunking sound when turned both ways. Also whenever the car goes over any kind of pothole or any bumps in the road it makes a very loud rattling sound coming from the steering wheel column. The rattling has progressively gotten worse. Taking the car in today but I see that this is obviously a very common problem with this make and model. Love my sonata but disappointed I how a second owner is treated with issues that have nothing to do with being a second owner. If you believe your cars are built to last 100k miles stand by it and keep the mileage plan for everyone. Changing the miles and years just because someone new bought the car is unfair. I had to replace a hybrid battery cable for this car already, part cost $10 and the labor cost $300. Now from what I am reading the part for this fix is potentially $1 and I am going to pay 300%+ in labor.

Filed Aug 25, 2016 · Steering · 25,000 miles · TX

3 months out of warranty and with about 25,000 miles on the odometer, my car developed a pronounced clunking noise coming from the steering column. This would occur whenever I went over even the smallest bump in the road. It also occurred with the engine off if I turned the wheel in either direction and I could feel slop in the steering. It developed suddenly and worsened rapidly, so I took it to the dealer. My service advisor said he was aware of a steering coupler issue in the 2011 model and recommended I have it repaired at $390. I requested he intervene with hyundai and ask them to cover it since it is a safety defect and argued that it should have been recalled. He did so and the request was denied by hyundai. The dealership took care of it as a goodwill gesture.

Filed Aug 1, 2013 · Transmission · 25,000 miles · AZ

This began as a intermittent hesitant clunk, both during acceleration/deceleration in transitioning between electric motor / gas engine. It has progressed into an unexpected physical jump while going forward and reverse. The latest development was lurching forward at a crosswalk without consciously stepping firmly on the brake. Emails have been sent to hyundai without a response addressing the problem. The car has been into the dealership twice, where components unrelated to the symptoms were replaced and a manager saying "that's what they do, and hyundai considers it normal". Normal !?!? The problem is widely known, because it has been published in the media, and no dealership will offer anything but a lowball offer on a trade in, just to turn it around and dump it to auction for parts.