2011 Hyundai Sonata Hybrid: engine stalls while driving

Filed Apr 7, 2021 · Engine · 128,000 miles · GA · fire

Tl* the contact owns a 2011 hyundai sonata. The contact stated that on several occasions while driving at undisclosed speeds, the check engine and service engine soon warning lights illuminated and remained illuminated. The contact took the vehicle jim ellis hyundai atlanta (5785 peachtree blvd, atlanta, ga 30341) to be diagnosed on several occasions. The mechanic inspected the vehicle but could not determine the cause for the failure. The mechanic assured her that the vehicle was safe to drive. Several months later while driving 70 MPH, the service soon and check engine warning lights illuminated and the vehicle overheated. The vehicle stalled and would not restart. The vehicle was left at a nearby parking lot overnight. The following day she returned and restarted the vehicle however, while driving to take the vehicle to an independent mechanic, the vehicle overheated, stalled, with a hint of smoke coming from the engine compartment. The vehicle would not restart. The vehicle was towed to the independent mechanic where it remained for two days while the mechanic attempted to diagnose the vehicle. She was informed that the engine was blown and needed to be replaced. The contact stated that the vehicle was returned to the same dealer and she was informed by the service manager that she was responsible for the failure. The contact informed the service manager that the vehicle was included in the federal safety agency campaign number: 20v746000 (engine). The contact had notified the dealer for several months of the issues with the warning lights being illuminated and was informed that the vehicle was safe to drive. The contact stated that the same dealer performed a multi-point check on the vehicle prior to the failure, and she was informed that the vehicle was safe to be driven. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 128,000.

Filed Mar 11, 2021 · Engine · 82,000 miles · PA

Tl* the contact owns a 2011 hyundai sonata hybrid. The contact received notification of the federal safety agency campaign number: 20v746000 (engine). The contact stated that while driving 40 MPH, the vehicle stalled. The engine overheat message was displayed on the instrument panel. The vehicle was towed to the residence. The vehicle was then towed to conicelli hyundai (1208 ridge pike, conshohocken, pa 19428, (610) 624-2029) to be diagnosed. The contact was informed that there was thermostat blockage. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,000. Vin tool confirms parts not available.

Filed Jan 26, 2020 · Engine · 141,000 miles · NC

Engine began making a engine knocking noise that became worse over three days (originally mistaken for bad gas but became much louder than that would be). While driving along a busy state road (nc 98) and car choked twice with a loud thump and I feared it would stall. Pulled over, shut vehicle off. Smoke was coming from engine compartment. No actual flames detected. Towed to dealer. Dealer described holes in the engine. Consulted hyundai and they will only offer a short block replacement. Labor costs are approximately $2500 which I am required to pay. Vehicle has approximately 141k miles. Tow truck operator also told me to research the recalls on this vehicle but this vehicle was not listed but should be. It would appear that the recall was incomplete and should have been broader.

Filed Apr 1, 2019 · Engine · 126,901 miles · MI

Engine failure. I bought this vehicle as used vehicle on feb 9,2019. It had approx. 123000 miles and on march 15, 2019, the engine failed without any warning. And vehicle stalled all of sudden, had to spend $3450 to replace it with 2012 kia hybrid engine. I am not sure the cause of engine failure. But the mechanic said the engine block had cracked and had two holes on either sides(image attached). Need justice! Can you help the federal safety agency? Please reach me [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Mar 23, 2019 · Engine · 170,140 miles · GA

Vehicle was in motion on I-75. Began to make a loud noise. And started to stall. I pulled over tried to go again. Car wouldn't go over 30miles pulled over and called a tow truck. Dealership stated the engine went out.

Filed Oct 24, 2018 · Electrical, Engine · 112,000 miles · IL

Tl* the contact owns a 2011 hyundai sonata hybrid. While driving 60 MPH, the check engine indicator illuminated and the vehicle stalled. The contact also stated that the battery became drained and could not be recharged. The vehicle was taken to spradley barr motors inc. (2200 westland rd, cheyenne, wy 82001, 307‑638‑3335) where it was diagnosed that the oil filter contained metal fragments. The vehicle was not repaired. The manufacturer was notified and stated that they were waiting for the warranty company to diagnose the vehicle. The failure mileage was approximately 112,000.

Filed Feb 6, 2018 · Engine · 73,000 miles · FL

My certified pre-owned sonata hybrid was not under the class action recall but has twice now had the same engine failure as the sonatas that have been recalled. First engine failure- car was at dealer from nov 2015 to jan 2016 and engine was rebuilt. Second engine failure, related engine issue- dec 2017 to current time. It is very dangerous, car stalled while driving on a major state road and entire system seized up, could not even go into neutral. Second time, oil spattered all over engine and oil light came on while on state highway- major leak on engine mount. First repair indicated the same particles in engine that caused engine to seize as the recalled sonatas though my VIN was/is not included in class action settlement nor under that official recall. Car still not repaired after 2 months at dealer this second time. Have gone back and forth with hyundai motor regional customer complaint, local dealer and warranty company for last 2 months with no resolution and still no car.

Filed Jun 10, 2016 · Engine · 75,000 miles · LA

Tl* the contact owns a 2011 hyundai sonata hybrid. While driving approximately 75 MPH, the vehicle stalled without warning. The contact had to coast the vehicle to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The repair would not be covered under warranty or per a recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000. Updated 07/27/16*lj the consumer stated metal shvings were found in the engine. Updated 08/01/16.

Filed Jul 25, 2014 · Electrical, Engine · 66,000 miles · CA

Tl* the contact owns a 2011 hyundai sonata hybrid. The contact stated that while driving approximately 35 MPH, he attempted to brake and all the warning lights illuminated. The contact also stated that the vehicle stalled and could be restarted. The failure recurred on fifty occasions. The vehicle was taken to a dealer where it was diagnosed that the transmission, the electric motor, and the oil pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.