2013 Hyundai Sonata Hybrid: engine stalls while driving

Filed Jul 9, 2024 · Brakes, Engine · 145,000 miles · MN

The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of the federal safety agency Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 45 MPH, there was smoke coming from the engine compartment before the vehicle stalled. The vehicle was towed to the local dealer. The vehicle was not yet repaired. The failure mileage was 145,000. Parts distribution disconnect.

Filed Jul 27, 2022 · Engine · 170,000 miles · CA

The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated she had to add one quart of oil for every 200 miles driven. The contact stated no warning light was illuminated. The contact stated while driving 60 MPH, the vehicle inadvertently decelerated to 30 MPH. The contact stated that the check engine warning light was illuminated. The contact stated she was able to coast into the local dealer before the vehicle stalled. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact took the vehicle to another local dealer: Folsom Lake Hyundai (12530 Auto Mall Cir, Folsom, CA 95630: (916) 293-4760) where it was diagnosed with needing the engine replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 20V746000 (Engine) however, the VIN was not included. The failure mileage was approximately 170,000.

Filed Jun 27, 2022 · Fuel system · 108,000 miles · PA

The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the Hybrid System warning light illuminated and the vehicle stalled. The contact turned off and restarted the vehicle to correct the failure. The vehicle was taken to the dealer where it was diagnosed; however, no error codes were retrieved. The contact stated that the dealer replaced the oil pump. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

Filed Jun 13, 2022 · Engine · 140,000 miles · AZ

The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated while driving 50 MPH, the vehicle lost motive power and stalled inadvertently in the middle of the road. The contact was unable to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the engine and the short block needed to be replaced. The vehicle was repaired. The contact later received notification of the federal safety agency Campaign Number: 20V746000 (Engine). The manufacturer was notified that the vehicle had been repaired prior to the safety recall. The manufacturer advised the contact to file a claim for reimbursement. The contact filed a claim; however, the manufacturer declined the claim and informed the contact that they could not assist as the failure was caused by the head gasket failure instead of the engine. The failure mileage was approximately 140,000.

Filed Jan 14, 2022 · Engine · 130,000 miles · IA

The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving 35 MPH, the warning message "Pull Over and Stop" illuminated and the vehicle began to stall. The contact veered to the side of the road in the intersection and turned off the vehicle. The contact stated that he was able to restart the vehicle; however, the vehicle was shuddering increasingly, and white smoke was coming out of the exhaust while driving. The contact was able to drive to his residence. The contact received a recall notification of an unknown recall and the vehicle was taken to the dealer who updated the electronic control module to improve the Knock Sensor Detection System (KSDS) logic. The contact stated that after the recall repair was completed, the failure increased significantly. The dealer was notified of the failure and the vehicle was taken to the dealer who completed an oil change but had not diagnosed the vehicle. The dealer stated that the failure was related to an unknown recall. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.

Filed Aug 9, 2021 · Engine · 134,198 miles · LA

The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving 60 mph, she noticed the temperature gauge rising rapidly and started to smell antifreeze. The contact also stated that the vehicle began to stall. The contact stated that the “DO NOT DRIVE” warning light was illuminated. The contact was able to park on the side of the road. The contact had the vehicle towed to a family member’s residence. The contact then towed the vehicle to the local dealer where it was diagnosed with needing the engine to be rebuilt. The vehicle was repaired. The contact stated she continued to experience the failure. The contact received notification of the federal safety agency Campaign Number: 20V746000 (Engine). The contact stated she continued to experience the failure. The contact towed the vehicle to the local dealer for the fourth time where it was diagnosed with needing the engine to be replace. The vehicle was not repaired. The contact was unable to reach a representative from the manufacturer. The failure mileage was 134,198.

Filed Mar 15, 2021 · Engine · 100,700 miles · FL

Tl* the contact owns a 2013 hyundai sonata hybrid. The contact received notification of the federal safety agency campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. The contact stated that while his son was driving at an undisclosed speed, the vehicle stalled with the hybrid system warning illuminated. The vehicle was towed to lakeland hyundai (1500 w memorial blvd, lakeland, fl 33815) and was diagnosed as a blown head gasket failure. The contact informed the dealer that the failure was related to the recall. The vehicle was not repaired and remained at the dealer for several weeks. The manufacturer was made aware of the failure and opened a case. The contact was informed by the manufacturer that the vehicle was not covered under warranty. The contact was informed that if the failure was not related to the recall it would be an out of pocket expense. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 100,700. Vin tool confirms parts not available.

Filed Nov 19, 2018 · Electrical, Engine · 118,000 miles · NJ

Tl* the contact owns a 2013 hyundai sonata hybrid. While driving at unknown speeds, the vehicle decelerated, stalled, and shut off. In addition, the check engine indicator illuminated and "charging system is not charging" was displayed. The contact called the local dealer (burns hyundai, 550 w route 70, marlton, nj 08053, (856) 983-3700) where a service appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. Additionally, the contact stated that the vehicle was unsafe and the failure could lead to a crash or fatality. The failure mileage was 118,000.

Filed Sep 11, 2018 · Engine · 87,000 miles · MD

Tl* the contact owns a 2013 hyundai sonata hybrid. While driving approximately 65 MPH, the vehicle stalled without warning. The contact stated that the vehicle decelerated and eventually came to a complete stop in the middle of traffic. The contact pulled over and had the vehicle towed by aaa to plaza hyundai (2740 nostrand avenue #2, brooklyn, new york 11210, (347) 983-5977). The dealer diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: 11575666. The failure mileage was approximately 87,000.

Filed Aug 8, 2018 · Engine, Transmission · 148,000 miles · FL

Tl* the contact owns a 2013 hyundai sonata hybrid. While driving 60 MPH, the vehicle decelerated and stalled without warning. The vehicle was taken to the local dealer (braman miami hyundai, 2001 ne 2nd ave, miami, fl 33137, (305) 571-1200), but was not diagnosed or repaired. The manufacturer was notified and opened case number: 11506645. The failure mileage was 148,000. The VIN was not available.

Filed Jun 7, 2018 · Transmission · 38,738 miles · AZ

Experienced a completely unexpected (and potentially dangerous) stalling while driving (I.e., not while stopped). This sudden stall was displayed to the sonata's driver panel as hybrid system failure, and the alarm was triggered to beep continuously. This may be related to the 12v lead-acid deteriorating, with capacity degraded to 110cca from specified 600cca. Even though the battery was degrading, the car should not stall just because the battery capacity is low.

Filed Jun 22, 2017 · FL

Please contact me immediately my business number is [xxx]. I am not here to bash hyundai because I been a loyal customer for 10 years. The 2013 hybrids have a big problem when accelerating. I am not sure what exactly but I will try my best to type it accurately. When you are driving and u come to a red light or a stop sign or even jus braking do to traffic the engine stall and does not accelerate . I almost died 3 times in this car because of this issue . I was at a stop sign and a truck was down the street to my left there was no in coming traffic to my right I proceeded to hit the gas but the vehicle rolled slowly and I still had my foot flat on the pedal , it took almost 17 seconds for my engine to actually move my car which was almost flipped by the incoming truck driver who thought I was going to turn and keep going left in the opposite lane so he didn't hit brakes from early and my engine kicked in and acted like I was doing a burn out meaning for example at a dead stop and I floor the pedal causin the car to take off faster than normal safe operator practices .but I almost died today and the check light comes on and off I have a bunch of videos of this problem. Please help information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).