Check a VIN

2013 Hyundai Sonata Hybrid: won't start

7 of the 108 complaints about the 2013 Hyundai Sonata Hybrid describe won't start.

owner complaints
7
of this car's complaints
6%
typical mileage
59,650
recalls
1
Is there a fix? There is 1 recall and 32 service bulletins for this area of the car. See below

Won't start by model year

What owners say

Filed Mar 28, 2019 · Engine · 122,400 miles · FL

While driving home, I heard a muffled knocking noise coming from engine when accelerating. At the next traffic light, I waited for the light to change, and when I started moving I realized the engine did not start from the hybrid. As I dangerously maneuvered the car across the right lane, I was able to pull over to a safe spot and the warning chime came on saying I had low voltage in hybrid battery. Had car towed home and then to hyudai dealer. They notified me that the engine was seized due to poor maintenance, which was ridiculous. Oil has always been changed by me or a regular garage. After viewing other comments by people who had the same exact problem I realized that this was apparently an ongoing problem with the sonata hybrid engine. Still trying to get dealer to replace engine.

Filed Aug 2, 2018 · Electrical, Fuel system · 106,000 miles · CA

While I was driving the car stopped and wouldn't start, all the lights came on,message on dashboard read "hybrid system error" "check charging system" than everything went off, no power, no emergency lights, this in the middle of a busy street. Luckily a sheriff's was nearby and rerouted cars. Very scary. Seems I am not the only one that has a similar experience. This happened when I was going to work at 7:45am at s very busy intersection. Car is at mechanic's shop.

Filed Jul 20, 2017 · Brakes, Electrical · 59,650 miles · MI

Car will not start. All the power, radio & the light comes on but when turn the ignition it doesn't make a sound. Problem is intermittently not start . Reviewed online seems like similar to or related to switch-inhibitor ("42700r00 switch assy-transmission range. Had the car at dealer due to warning light for hybrid system 2 weeks ago and was told they could not repeat issue

Filed Aug 25, 2015 · Electrical · 43,000 miles · GA

I have a push button vehicle. When I attempted to start the vehicle (push the button and press down on the brakes), the car would not start. There was no "ready" button. The car appeared to be in standby mode. There was no additional "signal code" or alarm button that appeared on the standard dash board. Had to call road side assistance to tow to the dealership. Initial wait time for the vehicle not starting was over 1 hour.

Filed Aug 25, 2015 · Electrical · GA

I have a push button vehicle. I was at home and I attempted to start the vehicle (push the button and press down on the brakes), the car would not start. There was no "ready" button. Multiple unsuccessful attempts over 30 minutes. The car appeared to be in standby mode. There was no additional "signal code" or alarm button that appeared on the standard dash board. After 45 minutes, the car started without any intervention.

Filed Aug 25, 2015 · Electrical · GA

I have a push button vehicle. I was at home and I attempted to start the vehicle (push the button and press down on the brakes), the car would not start. There was no "ready" button. Multiple unsuccessful attempts. The car appeared to be in standby mode. There was no additional "signal code" or alarm button that appeared on the standard dash board. After 1 hour, the car did not start and was taken to service at thornton road hyundai. Initially, the car did not start upon arrival to the dealership, however after 10 minutes (without any intervention), the car did not start. The vehicle stayed at the dealer until 5/7/15, where the dealership could not duplicate the complaint/problem.

Filed Feb 17, 2014 · Electrical, Fuel system · 3,650 miles · AL

27 dec 2013: hybrid battery drained without any warning and car could not be accelerated more than 20 miles/hr while driving. Eventually the car stopped on the road. Dashboard showed "park safely and do not drive" with loud beeping warning sound. Turned off and restarted the car, the engine wouldn't charge the battery. After towing to the service, the car started as normal; the tech could not duplicate the problem so nothing was done. 16 jan 2014: the same problem happened while driving. After I parked the car on the side of the road, the hybrid battery started to recharge to a quarter strength on the dashboard; started to drive again and car jerked twice without being able to accelerate more than 30 miles/hr and eventually had to stop the car on the side of the road. The engine would not start again and same warning on my dash. After being towed to the dealer again, the tech could not duplicate the case; suspected the computer system problem and changed bms control module.4 feb 2014: similar situation. Hybrid battery would not charge more than 1-quarter and the car would not accelerate more than 35 m/hr obtained a case number from hyundai and identified a possible problem of the hybrid battery by the engineer. New hybrid battery was installed.14 feb 2014: started the car, the main screen showed discharge warning for a few seconds then the car runs normal. Turned off the car and tried to restart, the engine wouldn't start. After a couple hours, the car seems to running normal.the problem: hyundai seems to give us an answer 'we cannot duplicate the problem, therefore keep driving it until it happens again. This is a lemon and hyundai needs to accept it and negotiate with us to make things right. I do want to say that the local dealership should be commended on their service, its the management above them that needs to get things done.

Service bulletins that may apply

Related recalls

EngineReported December 1, 2020 · 128,948 vehicles affected
What is wrong
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Risk
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy
Hyundai will notify owners, and dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. The recall began March 31, 2021. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 198.

Recall number 20V746000 · Recall details

Questions about the 2013 Hyundai Sonata Hybrid won't start

Is won't start a common problem on the 2013 Hyundai Sonata Hybrid?

7 of 108 owner complaints about the 2013 Hyundai Sonata Hybrid (6%) mention won't start. The model year with the most reports is 2012.

Is there a recall or service bulletin for this on the 2013 Hyundai Sonata Hybrid?

There is 1 recall and 32 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2013 Hyundai Sonata Hybrid

Stalling 13Check engine light 9Knocking 9Jerking 7Engine failure 6Loss of power 6Fire or smoke 5

All model years of the Hyundai Sonata Hybrid

VIN decoder

See the problems and recalls for an exact car

Buying a used 2013 Hyundai Sonata Hybrid?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history