2016 Hyundai Sonata: loss of power steering

Filed Aug 7, 2024 · Steering · CT

Intermittent loss of steering with my Hyundai Sonata 2016 since April 2024. Vehicle randomly loses power steering while turning and 2 warning lights appear (power steering light (eps)and traction control). This has put me and my passengers at risk several times- almost crashing into other cars and objects. I went to the mechanics two times- they have recalibrated steering angle and reset codes, but the problem continues, and I lose power steering intermittently. This is a very big safety risk and I am afraid to continue driving my car.

Filed Apr 16, 2024 · Steering · CA

I took in my 2016 Hyundai Sonata to Anaheim Hyundai in California for 60,000 mile service. The Sonata was having power steering issues where time to time the power steering would go out. I bought the extended warranty so it was cover under the warranty but Hyundai stop making these parts according to the dealership. I don't understand how Hyundai can stop making a power steering parts to Sonata models from 2016-2019 when there are so many on the road with potential power steering safety issues. I was told by the dealership there are so many issues with these Sonata's, the power steering parts are hard to find. They had no idea if they could get OEM parts or even find after market parts. I was originally told on [XXX] when we took the car in it would take 2 to 3 days now two and half weeks later they have changed their story to "not sure when they are going to get the part" I don't understand how this was not a recall from Hyundai similar to Hyundai Sonata recall in 2016 for Sonata's made in 2010-2011. It appears Hyundai has multiples models with power steering issues and yet they stop making the parts, why? I would like someone at the federal safety agency to review the power steering failures that may or may not be being reported by Hyundai dealerships. Just trying to get the car fixed since my son drives it. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 17, 2023 · Electrical, Lights · MS

I am having electrical issues with my 2016 Hyundai Sonata plus the other recalls. It started as issues with the lights on the driver side. I have replaced several bulbs and the entire light even and still have issues with the lights working properly. Now the issue is the battery, alternator or the starter. The starter had to be replaced as I was advised by Hyundai dealership when my engine had to be replaced, per recall. I had to purchase a starter, that was three times the amount at the dealership because the one that is manufactured in the auto stores is not correct, so it should not be the starter as it is only 1 to 2 years old. I have had the alternator replaced as well as 2 batteries and I’m still having issues. It cut off completely while driving on more than 1 occasion. There was no warning, no power steering, gear lock, no lights & no power so I could not move and almost had a major accident. It is definitely a safety hazard even after the repairs, it has happened again! My vehicle is currently not working because the new battery will not hold a charge and they both have been replaced. I’ve been having other electronic type issues with this vehicle. My information center has not worked for the past 8 months or so! I reported this to Hyundai and they agreed that it could be a part of a previous recall, and advised me to go to the dealership to have it repaired. The dealership refuses because they don’t have required information to show it as a Current recall and want to charge me half the price of a new car to repair. I am not the only one experience this as my research has led me to several other Hyundai owners experiencing the same issues. It is not fair that they cannot be corrected as these are things that are none of consumer fault & should have been high demands to proper repair or recall being a major safety issue as it can cause a horrific accident! Shame on Hyundai for putting their Hyundai customers at risk & through so much chaos!

Filed Aug 27, 2023 · Acceleration, Brakes · WI · crash · 2 injuries

This vehicle had a complete engine failure. Since it is a hybrid, when the engine shut down, the vehicle lost all power. The driver had no control over steering or brakes. The vehicle crashed through three trees and into a house. Hyundai Motors of America and the federal safety agency are aware of the issues with this vehicle's engine, however, this engine was already replaced. The problem was that the "limp mode" did not enact in this specific car. I brought this to Hyundai's attention at least 20 times and expressed my concern about the threat this vehicle posed to me and anyone else on the road, yet they continued to ignore me or attempt to rectify the issue. This vehicle was part of the class action lawsuit. I was told, after the seventh time the vehicle broke down (fourth time after engine replacement) that Hyundai would buy back the vehicle. That never happened. The vehicle shut down without "limp/safe mode", with an entire loss of power eight times and was brought into the dealership. Hyundai refused to help me. I knew it would end in disaster, and it did. I'm sure my vehicle is not the only one that does not have a safe mode taking effect when the power shuts off and there is no steering or brakes at 70 mph. I am using the date for the last time the vehicle shut off and the driver lost control and hit a house. However, there are eight other times this happened. I have more information and documentation if needed. I'm attaching my first claim, documents collected after that claim, the accident report (did not have photos attached, the photos are from the scene when I went there the next day), and all email conversations with Hyundai since the first engine failure. My big concern here is that even though Hyundai did try to repair the recall issues, they ignored everything else. I told them over and over that the limp mode did not work. This made it morally impossible for me to sell, even if I wanted to. They refused to help. I worry there may be others out there with this issue.

Filed Jul 27, 2021 · Electrical, Engine · OH

Fuel Pump Control Module replaced before 50,000 mi. - 58,539 mi. got my 2016 Hyundai Sonata Sport for ECM Update. Told dealership I heard ticking/clicking noise coming from engine; said oil was low and suggested oil change & low key battery was causing issues. Oil consumption was more and more 1qt every 2,000 mi, then 1qt every 1,000 mi. 1/29/21 at 90,340 mi, on the turnpike (70 MPH), car check engine light came on, car started vibrating VERY bad, pulled over & LIMP mode had activated. Hyundai dealership was 5 miles away, - found cylinder 2 had a misfire(s) - one of 2 exhaust valves burned a hole through; valve seat - damaged. Cylinder head and exhaust valves, spark plugs were replaced, & oil change. Engine light came on a couple days later car did not go to LIMP MODE. 2/12/21 at 93,466 mi, took the car to Hyundai for service again, Exhaust CAM Phaser failing, Replaced CVVT & Timing Chain Tensioner & RTV silicone. 4/21/21-103,821 mi. went for an oil change & oil consumption test, went back after less than 1,000 mi, Hyundai dealership stated that the car was .73 qts low and normal, I checked before the service, oil was closer to the "E" than "F". Dealership unreliable; did not complete test. Adding oil about 2 qts every 1,000 mi. Car was also idling weird NO warning lights. 7/22/21, catastrophic break down while driving on the Turnpike (70 MPH), car died, after all lights and gauges shot up. NO warning lights before issue. Lost power steering, coasted at 70 mph to 0 mph (in 30 seconds), barley to side of the road, late night needed a tow. Battery & Alternator fried because of this - replaced next day. Car starts now; wont get past 2,000 RPM & stalls out after 5 mins of running in "P"- NO warning lights, Engine rocks before shut off. NO warning lights on after restarting. Called HYUNDAI Corp. case sent to supervisor, no help getting the car to dealership, no rental, told not to expect a call before 8/3/21. All oil services completed at or before suggested intervals.

Filed Dec 31, 2020 · Steering · 37,660 miles · VA

At stop sign to turn left, started and steering wheel would not turn. Felt like loss of power steering. Fortunately, no other cars around, I put gear in reverse to back up before hitting ditch on other side of road. I turned off car, restarted and wheel worked. Stopped on major highway to turn at light, happened again. Manage to get car to pohanka hyundai svc dept.. Next day, was told it was a sensor. Car drove ok for a couple of days and then happened again, two different times. Waited until after christmas to call pohanka but decided to research recalls on this model. Dec 30th, stopped to turn left onto street, steering locked up, almost went in ditch crossing over 2 lanes. Cut off engine with key, restarted car, backed up and managed to get off road to keep from being hit by oncoming vehicles. Researched to find many complaints with steering since 2017! This is dangerous and want hyundai accountable. I want to know what the problem is and if it can be fixed or if car needs to be replaced.

Filed Mar 26, 2020 · Steering · 92,092 miles · TN

I was driving on the street when I made it to a very busy intersection I proceeded to make a left turn and the power steering went out. I was almost hit by 3 cars trying to get out of the way. Prior to that my wife made the comment that it had happened to her and she had to get help to get out of the middle of the intersection because the steering was to hard for her to turn it alone. This is a very very dangerous issue. I see that there was a recall on the 2010 and 2011 models the problem still persists in later models. They're an great amount of people online that have reported the same issue.

Filed Nov 12, 2019 · Steering · 37,059 miles · TN

11/4/19 I had a power steering fail. While driving I lost my power steering, power steering light came on and due to traveling in the slow lane I was able to get my car in to the emergency lane. The traction control light came on only to indicate I was hitting the emergency grooves outside the lane. I turned the car off and while in process of contacting aaa - I started the car and the power steering light was off and I was able to drive home. I took the car to tarr huyandai the next morning and there were 3 codes present. My steering angle sensor was recalibrated. My concern is what caused the fail and no one seems to have an answer. This situation created a major safety hazard had I been driving in heavy traffic and this occurred and me unable to steer the car in manual mode. I contacted huyandai and apparently this has been a problem with 2016 sonata models but my car was mfg at a plant that wasn't on recall. So at this point - the mfg plant where my vehicle was mfg apparently has the same problem with mine being the first reported. I feel totally unsafe in this car esp traveling on interstates, night time, etc since no one can answer why my power steering quit and reset when I turned the car off. This needs to be addressed before someone is killed. I was traveling on hwy 160 in morristown tn when this occurred - I am also concerned when I told tarr the power steering failed and the traction came on when hit the off road grids they listed traction control lamp was on and did not mention the power steering. That is important to remember with this case .

Filed Dec 17, 2018 · Engine, Steering · 28,000 miles · GA

Vehicle exhibits sticky steering and engine has stalled 3 times. Steering is very difficult to control as it sticks severely when trying to steer or maneuver the vehicle on any local road or highway. Vehicle has stalled 3x already when coming to a complete stop. Vehicle shakes when brake is released moving from a complete stop.

Filed Mar 27, 2018 · Steering · 15,896 miles · DC

The power steering failed on this vehicle while in drive mode on 3/24/18, 3/27/18. On 3/27/18 while on i495 highway going 35-40 MPH the steering will suddenly locked. A tractor trailer had to swerve in order to avoid hitting myself and my children. The vehicle was taken to the hyundai dealership who stated that it is an eps failure .

Filed Aug 3, 2017 · Electrical, Steering · MA

Without clear cause this rental car's power steering stopped working while driving at slow to moderate speeds- the first time we were in a parking lot so able to pull into a safe place after a tow company checked it out and it seemed to have spontaneously resolved we tried to drive it a short distance at slow speeds and the dashboard started to flash on and off and the power steering cut again.

Filed Jun 25, 2016 · Engine, Lights · SC

While driving 65mph at 10pm on a the interstate, I heard a pound "thunk" and thought I had a tire issue, so began to steer toward the emergency lane. I quickly realized I had no power to accelerate, no power steering and the dash was blacked out...car was dead. Only ever thing working was radio, emergency flashers and dome light. Door locks did not even work. Called for roadside assistance and car was towed. I have no further information about the car's disposition as it was a rental. It was terrifying and could have ended catastrophically in serious injury or death. The reason I am filing this report is to insure it will be investigated thoroughly. I did report it to hyundai .