My car is showing the same issues as the recall 271 campaign 24V‑879 but my VIN is not included in the recall. My reverse camera is showing a black screen with the guidelines when the vehicle is put into reverse
Hyundai Sonata backup camera problems
28 of the 16,117 owner complaints about the Hyundai Sonata describe backup camera failure, most of them for the 2013 model year.
- owner complaints
- 28
- worst model year
- 2013
- typical mileage
- 80,000
By model year
- 20231
- 20211
- 20204
- 20192
- 20181
- 20171
- 20162
- 20152
- 20143
- 20136
- 20122
- 20113
Often reported together
Screen failure 5Headlights 3Engine failure 2Collision warning 2Check engine light 2Adaptive cruise 2ABS 2Warning lights 1
What owners say
The reverse camera only shows a black screen and will put drivers in danger while not being able to see behind them while reversing. This needs to be recalled and repaired. Especially in situations where a person is reversing out of a driveway onto a major/busy road. Sometimes it works, but a lot of the time it is just a black screen with the green, yellow, and red lines to indicate how far your wheel is turned. But it doesn’t allow you to actually SEE where you’re backing up into or the cars coming from either side of you while trying to back out. It’s very dangerous and it seems to a be manufacturer’s defect that needs to be addressed by the company itself, since they’re the ones who made and installed the product incorrectly.
My infotainment unit stoped working after an update that was pushed to the car by Hyundai. My battery was beginning to show signs that it needed replacing (not cranking in the cold temps or needing a few tries to start), so I went to Advance Auto to have the battery replaced. Once back in the car, everything was working fine (radio with sirius XM, back up camera, Navigation, Android and Apple car plan, the clock, everything). When I went to reset the clock, the car showed a software update was availabe and needed to be downloaded. Never before, had I seen this. So, I selected update. After 30 minutes of seeing it say downloading, it then started to say install. It gets to where it says, the radio needs to be restarted to complete the update and then gives error code 604. Now the telematics or infotainment works. I reached out to mapit, Hyundia and Bluelink who all say, "to bad for you, buy a new one for $1600". I did not ask for the update, I did not go looking for the update and I did not push the update to my vehicle, Hyundia did and me and the other 2000 owners who are going through this should not have to pay that kind of money to have it repaired. If they new they were shutting down 3G service, then don't push the update to my car. Hyundia has admitted the issue for Hyundia Tusons and a few other vehicles but not for 2015 model Sonata's. So for Tusons they send out 3 SD cards to fix the issue, but refuse to do so for all the cars they pushed an update to that as they called it Bricked the head of the unit. I am looking for help to get this fix without me paying $1600. If Hyundia recognizes the problem in some cars and not others thats an issue. One that we the public would love help addressing.
I wanted to report the failure of my rear camera and/or the electrical circuit that is tied to it. It's my understanding that Hyundai has issued multiple recalls across different years/vehicles for issues in this area. My 2019 Sonata is NOT included in those current recalls. I was without my vehicle for a week and was charged over $1600 to repair. The issue was diagnosed and repaired by an independent mechanic. When they system failed numerous error lights/warning went off and continued to cycle thru (plus beeping). I wanted to report this in hopes of continued pressure on Hyundai to add this model/year to their recalls.
The back up camera sometimes is only a black screen, it is random and has done it in all sorts of weather. Usually is corrected when vehicle is started next.
Rear camera doesn’t work and is just a black screen. It started out intermittent and now doesn’t work at all.
1. All safety features related to the back up camera, EPS, Traction Control, Lane Assist, Active Cruise Control, Automatic High Beam, Forward Collision Avoidance and more. 2. Loss of all safety features and then sudden restoration of EPS would cause swerve into oncoming lanes or into neighboring lanes and/or ditches. 3. Yes the problem has been reproduced, repeatedly in cold weather and while the dealership has had it in for repairs. 4. No, but the dealership has contacted the manufacturer for repair advice. 5. Yes, every time. I have photos of my dash with the indicating lights on. 10/2/23.
Rear View camera stopped working about 6 weeks ago. Mechanic says need new camera which would cost about $500 labor and parts. Contacted dealer and Hyundai corporate to report and complain. Many other Hyundai vehicles have same problem with rear view camera but they are included in a recall campaign. Mine is not. Mechanic said the repair requires new camera and wireing harness. Hyundai case number is 41861577.
Rearview camera fails to display an image. It does work sometimes but then most of the times the rearview camera does not display any image as seen in the images attached. This issue started occurring recently, that is when I reverse the car, the rearview camera image is not displayed at all. Earlier the rearview camera was working with out any issue when I reverse the car. Issue seems to be same as campaign number: 24V879000
On 05/27/2025, my rear back-up camera started to malfunction. Last week my dash started to malfunction electronically. When I would start my vehicle, all of the lights would start to turn on and stay on on my dash. My speedometer would not move while I was driving, so I could not see how fast I was going. I believe this is a severe safety issue for myself as well as others. The tachometer would jump up and down and would not function correctly. My dash stated that I had low tire pressure, that I was having problems with my traction control, that my BSD system was not working, that my ABS was not working, that my emergency brake was on even though it was not. It also stated that I did have functioning air bags, which is a severe safety hazard in the chance that I could've gotten into a wreck and they might not have worked. It also stated that I was not in Drive even though I clearly was. It also stated that I had no power steering while I was driving, before the light would turn off and I could properly steer again. This is a severe safety issue that could put me at risk. Finally, my check engine light turned on and stayed on. Yesterday on 06/09/2025 I was able to take it a vehicle maintenance shop so they could run a full diagnostic test. They discovered that I did not have power steering even though there was fluid due to the electrical problems with my dash. They also discovered the C-CAN buss was off and that my vehicle was losing communications with the TCM and HVAC. It was discovered that this was due to my rear view back-up camera malfunctioning, causing the C-CAN network to short out. They had to unplug my rear back-up camera to return everything to normal. I have found on hyundai recall forms that other years of hyundai models had similar problems and I believe that 2018 hyundai sonatas are also having the same problem. I wanted it to be made aware because online, people have stated they are having the same issues. Attached gif that shows part of problem.
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV), 2026 IONIQ 5, Santa Cruz, Kona, Palisade, Palisade Hybrid, Santa Fe, Santa Fe Hybrid, Sonata, Sonata Hybrid, and Tucson vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
- Risk
- An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
- Remedy
- The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 24, 2026. Owners may contact Hyundai's customer service at 855‑371‑9460. Hyundai's number for this recall is 293. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on January 28, 2026.
Recall number 26V047000 · Recall details
Electrical system: software
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
- Risk
- A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
- Remedy
- Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 210.
Recall number 21V749000 · Recall details
Electrical system: software
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.
- Risk
- Unintended vehicle movement increases the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 191.
Recall number 20V213000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
- Risk
- If the driver is alerted there is a brake system malfunction, but not specifically with the ABS system, the driver may operate the vehicle unaware that the vehicle's brakes may lock up during hard braking, increasing the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will update the ABS control unit software, free of charge. The recall is expected began on November 30, 2015. Owners may contact Hyundai customer service at 1‑855‑671‑3059. Hyundai's number for this recall is 134.
Recall number 15V678000 · Recall details
Electrical system: wiring
- What is wrong
- Hyundai Motor Company (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured May 2, 2014, through May 23, 2014. A poor connection within the vehicle's wiring harness may result in a reduction of steering assist from the vehicle's motor driven power steering system or the inability to move the vehicle's shifter from the Park position.
- Risk
- The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.
- Remedy
- Hyundai notified dealers to suspend sales of affected Sonata vehicles and has published recall bulletin 14-01-024 providing a service procedure to repair the affected vehicles. On June 7, 2014 Hyundai began to contact the affected retail customers. Owners may contact Hyundai customer service at 1‑800‑633‑5151. Hyundai's number for this recall is 119.
Recall number 14V325000 · Recall details
Electrical system: wiring
- What is wrong
- Vehicle description: some sonata vehicles equipped with 2.5 liter v-6 engines and all elantra model vehicles may have experienced intermittent low-speed engine stalling, which could occur if the maf (mass air flow) sensor electrical signal is interrupted as a result of engine vibration transmitted to the maf sensor connector wiring harness.
- Risk
- This condition can cause the engine to stall, increasing the risk of a crash.
- Remedy
- Dealers will re-route the maf sensor connector wiring harness.
Recall number 00V259001 · Recall details
Questions about the Hyundai Sonata backup camera
Which Hyundai Sonata years have backup camera failure problems?
The model years with the most reports are 2013 (6 complaints), 2020 (4 complaints) and 2011 (3 complaints).
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