Hyundai Sonata screen failure problems

Filed Oct 23, 2026 · OH

My car is showing the same issues as the recall 271 campaign 24V‑879 but my VIN is not included in the recall. My reverse camera is showing a black screen with the guidelines when the vehicle is put into reverse

Filed Aug 23, 2026 · Driver assistance · AZ

The reverse camera only shows a black screen and will put drivers in danger while not being able to see behind them while reversing. This needs to be recalled and repaired. Especially in situations where a person is reversing out of a driveway onto a major/busy road. Sometimes it works, but a lot of the time it is just a black screen with the green, yellow, and red lines to indicate how far your wheel is turned. But it doesn’t allow you to actually SEE where you’re backing up into or the cars coming from either side of you while trying to back out. It’s very dangerous and it seems to a be manufacturer’s defect that needs to be addressed by the company itself, since they’re the ones who made and installed the product incorrectly.

Filed Jul 11, 2026 · Electrical · AZ

May 23rd, 2026, vehicle dash and navigation screens went black while driving on freeway. May 26th, 2026, vehicle battery completely drained. Purchased new battery and the same thing happened. Took the vehcile 3x to Hyundai dealership, switched out battery for a brand new OEM one. June 10th, vehicle died again, battery was completely drained. Dealership said its not the alternator but only jumped the vehcile since they couldn't figure out the issue. July 11th, 2026, vehcile died for 4th time and had to jumped again. Tested battery by tow truck driver, battery was DRAINED but alternator fine.

Filed May 1, 2026 · GA

My infotainment unit stoped working after an update that was pushed to the car by Hyundai. My battery was beginning to show signs that it needed replacing (not cranking in the cold temps or needing a few tries to start), so I went to Advance Auto to have the battery replaced. Once back in the car, everything was working fine (radio with sirius XM, back up camera, Navigation, Android and Apple car plan, the clock, everything). When I went to reset the clock, the car showed a software update was availabe and needed to be downloaded. Never before, had I seen this. So, I selected update. After 30 minutes of seeing it say downloading, it then started to say install. It gets to where it says, the radio needs to be restarted to complete the update and then gives error code 604. Now the telematics or infotainment works. I reached out to mapit, Hyundia and Bluelink who all say, "to bad for you, buy a new one for $1600". I did not ask for the update, I did not go looking for the update and I did not push the update to my vehicle, Hyundia did and me and the other 2000 owners who are going through this should not have to pay that kind of money to have it repaired. If they new they were shutting down 3G service, then don't push the update to my car. Hyundia has admitted the issue for Hyundia Tusons and a few other vehicles but not for 2015 model Sonata's. So for Tusons they send out 3 SD cards to fix the issue, but refuse to do so for all the cars they pushed an update to that as they called it Bricked the head of the unit. I am looking for help to get this fix without me paying $1600. If Hyundia recognizes the problem in some cars and not others thats an issue. One that we the public would love help addressing.

Filed Mar 12, 2026 · Electrical · IA

The back up camera sometimes is only a black screen, it is random and has done it in all sorts of weather. Usually is corrected when vehicle is started next.

Filed Feb 16, 2026 · Driver assistance · NY

Rear camera doesn’t work and is just a black screen. It started out intermittent and now doesn’t work at all.

Filed Sep 12, 2025 · Driver assistance · 46,000 miles · AL

The contact owns a 2020 Hyundai Sonata. While the contact's wife was reversing, the back over prevention camera system displayed a black screen. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 46,000.

Filed Jun 16, 2025 · Electrical · 140,000 miles · TX

The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. In addition, the contact stated several unknown warning lights were illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that an unknown recall repair for the ECM software update was performed; however, the software update failed to fix the vehicle. The contact stated that the vehicle remained at the dealer for four months without being repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 140,000.

Filed May 28, 2025 · Acceleration, Electrical · OH

I have gone 3 times to dealer because speedometer was off. They confirmed that the speedometer was off but they couldn't do anything about it. They told me that for this car, there is no VSS and the speedometer gets the speed from the navigation system. The navigation system is obviously glitching which is causing this. I am not the only person experiencing this. This has to be taken care of and taken seriously

Filed Nov 30, 2024 · Electrical, Lights · NC

When driving early in the morning while it was still dark outside, the car had what seemed to have been a sudden loss of electrical power. The audio for the radio cut off, then the screen for the radio and speedometer went blank, and the headlights also went out. This all lasted for a couple seconds when this happened and then everything came back on fine. I normally would think that this is a defective alternator which it probably is and would be covered under warranty, but after researching this problem I found out that it is a common issue with the 2024 Sonata. I feel that this warrants a safety recall which I seriously doubt will happen but it needs to. If it causes problems with headlights shutting off at night then this is a safety issue. Who knows what will happen if the headlights shut off on you at night and you couldn’t see where you were going because of it?