2020 Hyundai Sonata: screen or infotainment failure

Filed Oct 23, 2026 · OH

My car is showing the same issues as the recall 271 campaign 24V‑879 but my VIN is not included in the recall. My reverse camera is showing a black screen with the guidelines when the vehicle is put into reverse

Filed Aug 23, 2026 · Driver assistance · AZ

The reverse camera only shows a black screen and will put drivers in danger while not being able to see behind them while reversing. This needs to be recalled and repaired. Especially in situations where a person is reversing out of a driveway onto a major/busy road. Sometimes it works, but a lot of the time it is just a black screen with the green, yellow, and red lines to indicate how far your wheel is turned. But it doesn’t allow you to actually SEE where you’re backing up into or the cars coming from either side of you while trying to back out. It’s very dangerous and it seems to a be manufacturer’s defect that needs to be addressed by the company itself, since they’re the ones who made and installed the product incorrectly.

Filed Mar 12, 2026 · Electrical · IA

The back up camera sometimes is only a black screen, it is random and has done it in all sorts of weather. Usually is corrected when vehicle is started next.

Filed Feb 16, 2026 · Driver assistance · NY

Rear camera doesn’t work and is just a black screen. It started out intermittent and now doesn’t work at all.

Filed Sep 12, 2025 · Driver assistance · 46,000 miles · AL

The contact owns a 2020 Hyundai Sonata. While the contact's wife was reversing, the back over prevention camera system displayed a black screen. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 46,000.