The Forward Attention Monitor (or Driver Attention Monitor/Warning...or something similarly named) that monitors the driver's eyes to insure he/she is looking forward at all times) is overly sensitive and shuts off the adaptive cruise control and lane keeping systems. While it does this, there is a beeping, and a text display on the dash that requires reading, it is probably a sentence long, further distracting the driver from looking at the road....This potentially would cause a following vehicle, or a vehicle in an adjacent lane to make a defensive maneuver, or to have to brake abruptly, as one example...basically NOT SAFE) Adjusting the steering column to a safe driving position for me (the eye sensor is located on top of the steering column) also caused this system to turn off the cruise control and lane keeping systems constantly, causing me to have to raise it to an uncomfortable driving position. Also, related to this, the HVAC controls have very dim indicator lights to let the the driver know the fan speed or status of the A/C, making it very hard for the driver to see it and make quick changes before the STUPID eye sensor (Forward Attention Monitor or Driver Attention Monitor) cuts off the other safety features. I wear NON polarized sunglasses to be able drive safely in the very bright Arizona sun, and to see the HUD which is impossible to read if wearing polarized sunglasses. I have worn sunglasses while driving for over 50 years. This 2025 Hyundai Tucson Limited Hybrid is the first car that has this very overly sensitive driver attention warning system and IF it is not adjusted quickly will cause me to sell this otherwise excellent vehicle at a great financial loss. My hope is that it can be adjusted with a software update or physical parts update, before this causes an very unfortunate vehicle accident. It makes driving this vehicle extremely unsafe. I have asked the dealer more than once about this and they say there is no current fix. thank yo
2025 Hyundai Tucson Hybrid driver assistance complaints
Page 3 of 4: complaints 41 to 70 of 90, newest first, as owners wrote them.
My 2025 Tucson hybrid violently stopped in mid traffic while leaving the intersection once the signal turned green to proceed. I accelerated getting to speed limit then it abruptly stopped, violently throwing contents from back seat to the forward cabin. Both, myself the driver and my passenger were jolted violently. The school bus behind me had to stop quickly as we were just getting up to speed from a stop light. The vehicle is brand new, 2024 miles on it. Tucson Nline Hybrid with all the safety features turned on. I called the dealer and service rep which both instructed to turn off the FCS Forward Collision System setting. I did but this shouldn't be happening and will cause bodily harm/damage, and possible death is a specific situation. This abrupt stop was jarring to both people in the car.
The electronic dashboard and heads up display go blank for as little as a few seconds to over 30 seconds. This happens over and over again. Sometimes in doesn't happen at all but more often than not it does. I have no data when this does this, no idea what speed I'm going at, no data about the blind spot safety controls. Nothing. If it unsafe to drive without knowing what speed you are going and other information. The dealer said they could not reproduce the condition even though there is a Hyundia Technical Service Bulletin out for the same problem on a similar Hyundai and many, similar reports on the Hyundai forum. The dealer said they could do nothing even though I had to drive off in an unsafe vehicle.
The backup camera is not working and theres a glitch on the screen when on reverse gear. In addition the adaptive cruise control is not working 8-9 out of ten times.
I have had two incidents with this vehicle (that I have owned for less than 90 days) that have raised safety concerns. Both involved the loss of all information on the "instrument panel" AKA dashboard. In the first (August 18, 2025), all of the warning lights came on, then the screen went dark - there was no information on the two screens and no head's up display. This happened while I was on the highway doing about 65 mph. After I was able to pull over safely, it took several attempts to get the vehicle started again and in gear. I took it to the dealer the next day and they were unable to replicate the issue and saw no codes. The second episode occurred yesterday (9/6/25). This time the screen went dark except for a large red warning "NO SIGNAL". The screen came back after a few moments; I am taking it to the dealer tomorrow. Both of these involved losing all information as to the speed of the vehicle - which I believe is a safety issue. Both of these issues have also been reported by others on Facebook ("Hyundai Owners") since late last year and it appears to be some sort of electrical issue but there has been no TSB or recall by Hyundai yet.
The computerized "Safety" features on this car can not be turned off. They pose a hazard in a number of ways from when the car is stopped to driving on multi-lane highways. For instance, the adaptive cruise control is linked to an over the air network. If that link is "cut" by going through the mountains, cruise control suddenly quits; this has happened while passing a vehicle over a mountain pass. When attempting to pull out from a parking spot, another driver stopped to wait for me because they wanted my parking spot. My car stopped by itself, sounded a loud noise, steering wheel shook, my wife screamed at the noise, and I had to shift out of reverse and shift back into it and attempt to leave the parking spot. When driving in the mountains on curvy mountain roads, my eyes shift around a great deal to keep on top of the road and traffic conditions. This sets off the "its time to take a coffee break" announcement with accompanying dinging. This continues every few minutes until I am out of the mountains - it is distracting at the least. If the adaptive cruise has slowed the car down because of slower traffic ahead, and after a car passes in the outer lane, you pull into that lane to pass the slower car; but when you do, my car accelerates quickly to bring the speed up to the speed set on the cruise control. If the car that just passed is too close, this acceleration sends us hurling toward the other car. I would like the ability to turn these "safety" features OFF. But that is NOT POSSIBLE with the 2025 model - while it was in earlier models. Though I recently purchased this car, I am investigating other cars to replace it almost immediately because I want to be able to drive without these "safety" features making poor decisions and putting my life in danger.
I purchased a brand-new Hyundai vehicle on [XXX] from Dublin Hyundai. Since purchase, the vehicle has exhibited repeated, serious defects that compromised the safety of my [XXX] baby and family. Timeline of Events: [XXX] – Vehicle purchased new. Safety concerns arose within weeks of ownership. July 16, 2025 – Vehicle dropped off for major issues: camera display failures, heads-up display malfunctions, and random security errors. Vehicle remained in service for over two weeks. August 2, 2025 – Returned with the check engine light on and a scratch on the deck. August 3–4, 2025 – Dropped off again; dealership instructed that the fuel level must remain between 50–70%. August 11, 2025 – Dropped off again; a loaner vehicle provided was unsafe — gear shift failure, body control system errors, infotainment failure, and inability to lock the vehicle. This put my baby’s safety at direct risk as the loaner could not be secured or reliably driven. August 19, 2025 – Vehicle returned with new scratches and multiple issues still unresolved. Late August 2025–Present – Vehicle was relocated to San Jose without my consent. I only know its location from the Hyundai app, which frequently alerts: “Battery level is below normal. Please check that vehicle lights and accessories are switched off to avoid battery drain.” I have not been provided proper updates from Hyundai or the dealership. Safety Risk: Repeated mechanical and electronic failures in both the new vehicle and the loaner. Vehicle is unreliable, unpredictable, and unsafe for transporting a young child. Manufacturer and dealer have failed to provide a safe, operable vehicle despite multiple repair attempts. I am filing this complaint because these issues pose a serious safety risk to me, my infant child, and other drivers on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Hyundai Tucson's "Consider taking a break" advisory is triggered by the Driver Attention Warning (DAW) system. This warning happens so frequently that it is more than an annoyance, but a safety issue, because the driver must continually take their eyes off the road to examine what the vehicle is complaining about, and therefore could conceivably be the cause of a crash. Dealer is aware of issue. See attached technical service bulletin. The problem is easily reproducible.
On long road trip from TX to MA Started before dawn and route initially [XXX] . With sunrise route was into sun and so I used my sun glasses. Within a few minutes a warning gong and light on instrument panel litup. I did not know what the cause was and then unannounced the Adaptive cruise control lane holding and steering shut off and the vehicle seemed to brake quite vigorously. There were a few cars behind me and due to my vehicle suddenly slowing down they had to brake unexpectedly. They then honked at me and passed quite aggressively and gesturing their displeasure with me. I called hyundai tech support they where of no help. I asked for a manager - who called back and I was told it is because I used my sun glasses! I was told it would always happen if sunglasses where used and I could not cancel this feature without disabiling the "safety" features that i considered when purchasing the vehicle on 24th [XXX]. I was told I should not use polarized glasses which my pair Is Not in any event. I requested to speak to a more senior rep and the next day received call from a hyundai rep who stated there was nothing I could to over come this nuisance feature and if I didnt like it I should not have bought the car. I stated I did not know this could or would happen ! In addition every 5 to 10 minutes a warning gong,light and speech notice keeps on popping up and states "I need a rest". In my opinion too, It is also a safety issue as it is a nuisance and consistant and at inopportune times blocking gps commands some times etc. These features, in my opnion, are too frequent too persistant and not helpful. There should be a way for the owner-drver too disable the announcements but have the benefit of the features ie Adaptive Cruise Lane and Steering etc without the car deciding not to allow because sunglasses are needed. That does not enhance safety in my opinion. In my opinion the way it is programmed it is a safety hazard Just suddenly slowing down INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA
When driving slowly on the highway and changing lanes the car sensed that we were too close to the car in front of us and completely stopped the vehicle. We were not all that close to the car in front of us and we were nearly hit by the car behind us as we stopped. We are concerned that this could happen any time. The car should never stop on its own.
This is a very real safety concern. On multiple occasions, the automatic emergency braking (Forward Collision Avoidance Assist) feature of my 2025 Tucson Hybrid was activated in a completely unnecessary situation, endangering myself and drivers following behind me. If a car in front of me brakes suddenly, or a car merges quickly into my lane, which happens ALL the time as everyone has experienced, my car takes it upon itself to fully SLAM on the brakes without warning. Each time, it was in a situation where I could have easily slowed the car down incrementally so as to not put drivers behind me at risk of rear-ending my car. This feature can be temporarily disabled in settings, but it AUTOMATICALLY reactivates when the car is turned off then back on. This is a crash waiting to happen and it is unsafe to drive in its current state unless the feature is turned off manually every single time I start up my car. At the very least, there must be a PERMANENT way to turn of FCA.
My car stopped due to the emergency braking system when a car slowed down in front of me. There was no danger of me hitting them, we were in a turning lane proceeding slowly through a green light. My car stopped and wouldn't start moving again for more time than the person behind me would have expected. This isn't the first time, but it's my first time reporting it. I'm worried that I'm going to be hit by another car at some point.
I have raised issues with Hyundai with the first week of driving this Tucson Hybrid. I have ask repeatedly to get the collision control turned off, The dealership said they could not turn it off with permission form Hyundai. Hyundai so called customer service escalated it now several times and not a single call back. I was assigned a specialist named Lejo ,National Consumer Affairs, Hyundai Motor America 714‑627‑9707. Because he is no longer able to help he told me it was escalated and got yet to this day to hear back from anyone. This vehicle has tried to kill us several times and the dealership and Hyundai have been made aware of what it has done. Slamming on the breaks and warning collision, pulling you almost in the ditch because it was raining? This has happen several times. The same thing when a cars turns the corner and is leaving the main road and as i move to the passing lane the car said warning and actually pulled us back behind the car we were passing and then hit the brakes and almost rear ended to car we were trying to avoid. This system can be manually be turned off by me but comes on each time the vehicle is started again. I am only asking that Hyundai permanently shut it off for the duration of my lease. Because of the safety issues with this 2025 Tucson Hybrid I feel it necessary to inform the public and HHTSA. If Hyundai does not turn it off then they need to be prepared to buy back the lease, Hyundai is well aware of the problems as they have issued a TSB 25-GI-017H Apparently you only are to drive away from the sun ,avoid rain,fog and snow? VIN # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I recently purchased this car and just took it on our first highway trip of about 1100 miles. I experienced Three Problems that are a safety concern. 1. "Need to take a Coffee Break Notification." This comes on frequently and is distracting. No need to have that come on. When driving in heavy traffic at speed, this is too distracting. There is no way to turn it off. 2. Camera focused on the driver. If I take a drink from my water bottle, looking around the water bottle to see the road, the camera can not see my face/eyes. It then shuts off my cruise control, makes a noise, scares my wife, and distracts me from driving. This has happened to me in heavy urban traffic going through cities on my last trip. 3. The cruise control is linked to communication from outside the car. When driving in the mountains, there are times when the signal is lost, the cruise control stops working, the car emits a noise signally a problem, my wife screams, I lose concentration on what is going on as the car decelerates quickly and the semi truck behind me comes very close to the rear of the car. Potential accident caused by this silly system. There is no way to disable "adaptive cruise control" and resort to a system that does not rely on outside communication. The car has about 3000 miles on the odometer and I am ready to trade it in/get rid of it. I am greatly disappointed.
This is my third report for this car, same issue keeps recurring. The FCA locked up the brakes for no valid reason, again. I was driving uphile in a parking garage, there were cars parked on both sides of my driving lane. I entered a left turn while going up the garage. There were cars parked on the right side of the turn lane. As I got into the left turn, my car slammed on the brakes and I came to a complete stop. There were no moving cars or people in front of me. Only parked cars.
please see case 11675610 I have been told that this is for the same concerns I have My car is currently at the dealer for the third time to try and resolve this same issue Dash will flash and go black for several seconds, when and if it comes back it will have all emergency lights on or flash no signal Heads up display will also flash going blank this will be out for a longer period of time and is not always at the same time as the dash going out. When car is turned off after driving it will occasionally still show emergency lights on dash. even after closing and reopening door, turning car back on and off Safety concerns include but not limited to not seeing speedometer, safety lights and warnings
I was driving with my forward collision assistance (FCA) disabled via the cars setup menu. The dashboard had an indicator light on confirming the FCA was off. I was making a turn within a strip center parking lot and the car applied the brakes and the dashboard showed the “emergency braking” warning. As I was turning left into a lane with parked cars, a person was walking behind their car at least 1-2 car lengths in front of me on my right side. I’m sure this triggered the warning. 1) the situation did not call for applying the brakes. 2) the FCA was OFF! I have been disabling the FCA off each time I get in the car because of three other instances of unexpected and unnecessary full stop braking. See my previous report to the federal safety agency, same car.
I was driving my new 2025 Tucson on a 2400 mile trip. On the way back the entire dashboard went black and I got a big red notice. No signal. Could not see anything. No speedometer no nothing after while a black screen went away and I got the regular screen back but it had all of the fault lights lit up. This happened periodically through the whole trip. In addition, the heads up display worked periodically only. And I could not use the cruise control as it kept telling me that it couldn't see my eyes. Although I did not have any glasses on at the time. I feel very unsafe with this car. It is at the dealership waiting for new wiring harness but as I see in social media this has happened to many other people. I think this is something you should know about.
I am reaching out to report a recurring issue with the dashboard display on my 2025 Hyundai Tucson Hybrid. The display has failed on two separate occasions, significantly impacting my ability to monitor essential vehicle information while driving. Occasion 1. Dated : [XXX] Issue : Dashboard does not display the Speedometer, RPM and both the Right/Left Indicator Camera. Issues Reported to Dealership: This is reported to Hyundai Lehigh Valley Hyundai Dealership at 675 State Ave Emmaus, PA 18049. A picture of the issue provided to dealership. Resolution Provided : Dealership drove about 98 miles on the car and did not find the issue. Occasion 2. Dated : [XXX] Issue : The Entire Dashboard lit up and goes blank very often. The Project Dashboard goes on and off. Even when the Car is parked and locked. Few lights are still on. Picture attached to your reference. Issues Reported to Dealership: This is reported to Hyundai Lehigh Valley Hyundai Dealership at 675 State Ave Emmaus, PA 18049. An appointment has been setup to review n Aug 04 2025. Here are some relevant details for your review: Current Mileage: 5489 Location: Allentown PA 18106 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dashboard and hologram in windshield went off - repeatedly went out when I hit bumps and then eventually caused all dashboard lights to come on even when the car was off (7/22). Subsequently dashboard cluster was replaced and repaired on (7/30) same day in the evening it began doing the same thing again. Hyundai notified again of issue on 7/31. Car purchased in April of 2025
I’ve had the car for 7 months. Three (3) times the forward collision avoidance (FCA) has engaged (full stop braking) when it was absolutely not necessary. All three times occurred while driving less than 30 mph on city side streets in Houston, TX. On the first and third occasions there was a car in front of me but that car and my car were both slowing down as we approached a red light. My car suddenly slammed on the brakes; I did not hit the car in front nor was I hit from behind. On the second occasion, I was making a right turn and the FCA slammed on the brakes and I was hit from behind. There was no damage to an older model car that hit me. My car had $785 in damage repairs. No insurance claim was filed. After incident #2 ( the one with damage) I adjusted the sensitivity of the FCA to have a slower reaction. It didn’t help as I had a third incident. My make/model will not let me permanently disable the FCA. After incident #3, I have been trying to remember to disable the FCA each time I start the car. I have not reported this to the dealer. I will be bringing the car to the dealer next week for this issue. The date below is for the incident when I got hit.
While driving, my entire dash will go black. At times, all warning lights will also light up. There is no way to know how fast I am going since the display shuts down. Heads Up Display also goes out with warnings as well. With all warning lights coming on, there is no way to know if there is truly an issue with the car. The car was taken to the dealership and the cluster was replaced. This did not fix the problem. The car is now back at a dealership with no answers. I do have a case opened with Hyundai as well. Case # 41048985. I am a part of a Facebook group were an additional 19 people have also said they have experienced the same issues. There seems to be no real concern from Hyundai. Safety Risk - speed visibility, warning lights, overall safe operation Problem as been confirmed by the dealership No issues with the vehicle prior to this
What component failed: forward attention warning / highway drive assist Safety at risk: Hyundai's driver attention camera fails for me when I wear prescription eyeglasses while it is sunny out. Without prescription glasses, I cannot drive safely. Further, repeated driver attention alerts cause the car to autonomously stop, which is a safety risk Problem reproduced: yes, Hyundai says this is operating as designed and I should get other eyewear (despite me needing them to drive) Vehicle inspected: yes, by Hyundai service technician Warning messages: "keep your eyes on the road", even when I am fully paying attention to the road
I wear prescription glasses which transitions to darker shades, and while driving 2025 Hyundai Tucson Hybrid Ltd in driver assist mode (Smart Cruise control) the vehicle is warns me with some message to stop the car and then deactivates the cruise control... Because of this it is becoming very problematic to use the driver assist features. Is there a way that the sensors that keeps an eye on my eyes when use the glasses be disabled but still I can use the Smart Cruise control? I do not see this eye attention feature is of any use and is not helping people like me who wear prescription glasses which transitions to darker shades during day time.
On two different occasions (the 2nd one happened today), the automatic emergency braking system has deployed. The first time, I was in the right lane and a car passing me in the left lane pulled in front of me. I softly applied my brakes as that was all that was required. The automatic braking system then slammed on the brakes unnecessarily - causing the car behind me to almost hit me. Then, today, I was driving down the road and the car ahead was taking a right turn. Again, I softly applied the brakes. Then - the automatic braking system slammed on the brakes. No one else was near by so it there was no accident - but if there had been a car behind me, it would have likely hit me. This is twice that the automatic braking system was activated unnecessarily and much too hard - almost causing an accident.
On June 30, 2025, I was driving at about 55 mph with the smart cruise on. A message appeared on the left side of the dash (in the left circular screen) that said “Conditions for smart cruise have not been met”. And the cruise turned off, Then a second message appeared that said the engine has been put on idle. At that time I tried to use the gas pedal and got no response. Fortunately I was near a parking lot on my left and had enough momentum to pull in and park. I turned the Tucson off and restarted it and was able to continue to drive. I took the Tucson to the dealer and they tried to duplicate the issue, but were unable to do so. Then the ran a diagnostic, but said it indicated everything came back as normal. I purchased this Tucson Limited hybrid on 1/23/2025 so the fact that the dealer couldn’t duplicate the incident didn’t surprise me. I believe that this was caused by a software problem even though the diagnosis by the dealer indicated everything was normal and in range. However, I believe that their equipment and/or their technical expertise was insufficient to identify the problem. You can imagine the danger if this occurs on an interstate or other highway where speeds are as high as 65 to 70 & higher by some drivers.
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving approximately 5 - 35 MPH, the Forward Collision Avoidance Automatic Emergency Braking system activated and applied the brakes unintendedly. The contact stated that the Forward Collision Avoidance message was displayed. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that no fault was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,380.
There are several electrical issues occurring that have put me in danger when driving. First the screen both on the windshield and the speedometer screen randomly go out completely and I have no idea how fast I am going or any other important features like how much gas my vehicle has, if the vehicle is over heating. The forward/ break feature has gone off multiple times and the vehicle has stopped in the middle of traffic and the freeway with zero warning and with several car lengths between me and the car in front of me. Almost hit from behind when this happens and has put the vehicle in park on the freeway. Steering wheel has jerked to the side when driving making the vehicle almost hit curbs and other vehicles. Has come back to my vehicle that is off and locked and the ac has been running causing the engine to be hot. All the warning lights have turned on and won't go off even after stopping and restarting the vehicle. The vehicle is currently at the dealership with them having to answer to the problem, stating hyundai is aware of the issues but does not know how to fix it. I bought the car in April 2025 and there is just under 2800 miles on the vehicle.
Cannot use the cruise control when wearing my sunglasses. Sunglasses protect the eyes from sun damage and this is highly recommended by my ophthalmologist. This makes the protection provided by the eye data unsafe as I have to chose either cruise or sun protection. Makes no safety sense.
Not sure what failed. At around 8:30 am on a sunny clear day the driver was maneuvering slowly up a ramp between first and second floors of a parking garage at the college campus where the driver works. Driver paused the vehicle and slowly turned to the right to park in an open spot about halfway up the ramp. There was a large concrete pillar to the right of the parking spot and a low steel cable wall at the end of the parking space along the inner structure of the garage. While turning into the space, the driver described suddenly feeling "a loss of control of the vehicle" wherein it "felt like it was in neutral and wouldn't stop". The car hit the wall with extreme force, enough for resulting in minor injuries, damaging the frond end and a total loss to the vehicle. The force was enough to rebound the car back approximately 30 feet from the wall after impact. No help or warnings from the collision detection mechanisms was apparent. In a single prior time during the tenure of ownership (approximately 6 months) the collision detection system had intervened and manually stopped the vehicle on its own due to a car that had erroneously driven in front of the vehicle too closely. The car's lane assist successfully kept itself in lanes on most occasions. Several software related notices on the car dash had been reported during the tenure of ownership and in no case was the dealership able to figure out what was wrong in any of the scenarios, one of the software notices on the dash did end up just "going away" after some time.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2025 Hyundai Tucson Hybrid?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history