The Automatic Emergency Braking system went off when there was no reason for it to. It seems to think I am closer to vehicles than I actually am. It frequently warns that I need to brake when I don't need to, either because I am already stopped or because the vehicle that had previously been in front of me changed lanes. Today the vehicle braked so hard that I thought I had been in an accident for a minute. There was appropriate clearance between my car and the car in front of me and no reason to auto brake. I now have wipe lash. Hopefully they recall and fix this issue ASAP.
2025 Hyundai Tucson Hybrid driver assistance complaints
Page 4 of 4: complaints 71 to 90 of 90, newest first, as owners wrote them.
The Smart Cruise Control (SCC) on my 2025 Hyundai Tucson Limited HEV cuts off whenever I wear prescription sunglasses. The Driver Attention Warning comes on within seconds when the in-cabin camera mounted on the steering wheel is unable to see my eyes, the SCC cuts off, and the vehicle suddenly starts breaking. This puts me and anyone behind me at risk. Both the dealership and Hyundai Motor Company have been unresponsive or unwilling to fix this widely known issue which is well documented in multiple owners' online chat groups. The dealership told me the manufacturer is responsible for fixing the problem.
1 forward collision unexpectedly slammed on the brakes when I was trying to go forward to make a left turn. There was no one in front of me nor each side of me. I had 2x4’s in my car that were thrusted forward damaging my dashboard and display. I was told to take it to the dealership on Monday 2 I was fine just hooked up, but the driver was pissed off at me thinking I was stopping short on him 3 randomly the rear sensor would go off telling me they are too close when I’m at a complete stop. It has randomly stopped short on me but I thought it might have just been an over sensitive sensor. I have previously owned an Ioniq 5 and the sensor would never stop going off even if I was 2 car lengths away. 4 the car is going back to the dealership on Monday so it has not been expected yet 5 exactly 6 days after purchasing the car the airbag indicator showed up on my dashboard while I was driving. I was used to the Ioniq 5 sensors always going on when I was stopped waiting for a green light that I just thought it was the same way. It had abruptly stopped on me three other times between the 6th and today the 21st. I have only had it for 3 weeks. I have never gotten any warnings before the car just slams the breaks on. After looking online about this issue I decided to make a report before I take it to the dealership so you have it on file. I am very disappointed with this vehicle and was so excited when I bought it. I have been a loyal customer of Hyundai since 2017 when I bought my first Ioniq and I have purchased 6 other cars for my family members since then. I still purchased the Tucson after having to take a 15,000 loss because the Ioniq 5 never held its value. Now I’m wondering if I should switch manufacturers
If someone is making a right turn in front of me and I am on the brakes already slowing down The emergency braking will engage and lock the brakes to stop it It does not seem to detect the fact the car is making a turn that will be complete before you are up to them. This has happened 4 times now and I have almost been rear ended. I can duplicate it pretty much whenever I want and capture it on my dash cam
I bought a 2025 Hyundai Tucson with adaptive cruise control. The first time I used the cruise control I was on the highway with a lot of traffic. I was in pace with the traffic then the all of a sudden the cruise control shut off. The car suddenly started to slow down and I had to do some quick maneuvering not to get into an accident. I reset it again and after a half minute or so it shut down again. There was a warning message on the dash that said it couldn't see the driver's face. I was perplexed. It happened a few more times. I noticed a camera on the steering column aimed toward me. I was wearing sunglasses and thought that maybe it couldn't see my eyes. I took the sunglasses off and it stayed on. I took them off and it worked again. I reported it to the dealer. They said there was nothing wrong and that it was a safety issue. I talked to Hyundai corporate. They said to talk to the dealer who then told me to talk to Hyundai. Back and forth it went for months. They say you can shut off the feature but when you do it still happens. I was told not to wear sunglasses while driving (on the highway in Arizona!). I am now told it's a safety feature and can't be shut off. I was told not to wear polarized sunglasses (which I don't have). I've tried several pairs and types. Nothing works. Hyundai has clearly designed what they thought would be a safety feature that is a hazard. You can't drive in glaring sun without eye protection. You can't trust the cruise to remain on if you wear eye protection including prescription sun glasses. There are a lot of complaints online and in their forum about this. Please help me. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On 2 separate occasions, the forward collision warning system activated. On both occasions I was under control of the vehicle with my foot on the brake approaching a vehicle that had slowed while entering into a round about...I was approximately 10 feet from the car in front going about 6 mph. All of a sudden several warning indicators activated (audible and visual) and then out of nowhere, all four wheels locked and my car came to a skidding/juddering stop. I immediately looked in rear view mirror fearing I was going to get rear-ended. The vehicle in front proceeded to move on and I tried to get myself together and get moving. I was shocked that this had happened as it was totally unnecessary. I was completely in control of the vehicle prior to the activation.
The automatic braking has almost caused me to be rear-ended, and the enraged driver behind me Leaned on his horn and flipped me off. Today, it caused a rear-end collision behind me because of the unwarranted abrupt locking of the brakes. I drove to the dealership and had them turn off this safety feature. It's VERY dangerous!
The Driver Attention Warning is a dangerous feature that can't be turned off. It is constantly going off requiring that I take my eyes off the road to see why it chimed. I am a Disabled Veteran with an eye condition that requires me to wear very dark glasses in bright sunlight. The car is not drivable with my glasses on as the camera can't see my eyes. I was almost involved in a serious accident on I459. As I drove between an 18 wheeler and another SUV a red light on the dash and a message flashed that stated "Regain control of the car". The system slammed on the brakes which caused the car behind me to almost hit me at 70mph. This occurred in heavy traffic at approximately 8:30 AM. I almost lost control of my SUV.
No less than 6 times since leasing this vehicle the forward collision warning / automatic emergency braking has activated when it was not required as slow speed with vehicles behind me almost rear ending me. It is to the point where i no longer have confidence in using these systems and deactivate them when turning the car on. I have set the sensitivity to "Late" to decrease the incidence of this happening, to no avail. I am not the only complaint about this. This vehicle is not safe to use with this feature and should be investigated and a recall issued. Vehicle is going in for service on 5/29 for this issue.
This vehicle has a camera facing the driver mounted on the steering column. If it can't see your eyes clearly it starts sending warnings about pulling over and resting, it shuts down cruise control, doesn't allow it function. Shutting down cruise control at Interstate speeds without the driver expecting it could cause an accident or worse. This camera not functioning correctly for one of the 16 possible reasons listed in the manual is unacceptable. It should have an OFF switch or be removed completely... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
All new Hyundais have a driver assist warning that does not function well and suggests the driver to take a coffee break every 15-20 minutes if it thinks it detects something that is inattentive. This error distracts the driver from the road and requires the driver to manually clear it with pushing buttons. This is an unnecessary distraction. Hyundai should be able to correct this with a software update, but has failed to do so for at least a handful of years.
The emergency braking system slams on brakes prematurely when the car in front of me is 4 or more car lengths ahead which is causing the cars behind me to swerve to avoid rear ending me. The safety of the emergency braking is making the car more dangerous to me and other motorists.
Multiple owners of the 2025 Tucson Hybrid Limited AWD have reported the same issue with the vehicle's "Driver Assistance Warning" system. The system constantly beeps and, sometimes, takes control of the vehicle, slowing it down, and forcing the driver to pull over. This happened to my wife and me on our recent roundtrip from Apache Junction, AZ, to Los Angeles. In the middle of jam-packed, six-lane freeways with vehicles traveling at 70 mph or more the Tucson would beep-beep-beep and say "Keep your eyes on the road." But, of course, the driver's eyes were on the road. Then the system would take control and slow the car down to 30 mph or so, creating a terrifying and highly dangerous situation. And this is supposed to be a safey sytem. The system obviously was not properly tested in real-life road situations. Apparently, the height of the driver's eyes, their arm position while holding the wheel, whether they're wearing sunglasses . . . all sorts of factors seem to confuse the system and cause it to act when it should do nothing. I have turned off all the driver assistance warnings possible, but it makes no difference. And other drivers report having the same issues--unwarranted, dangerous reactions by the car that cannot be stopped by turning the driver assistance features off. Hyundai has failed in its duty to properly test its driver assistance features. The most rudimentary road testing would have revealed these issues, but Hyundai has put these vehicles on the market without the appropriate testing. Someone needs to do something about it.
The Driver Attention Warning continues to go off shutting the cruise control off. This happens continuously and is a safety issue when driving in traffic and the vehicle suddenly decelerates. This causes traffic behind you to almost reared you because the vehicle decelerates so quickly. Hyundai suggests to move seat, not to wear glasses and other options that in themselves are additional safety concerns as seat positioning and glasses are needed for driving. So far my car has had the sensor located on top of the steering column shimmed up, and wiring harness replaced all to no satisfactory conclusion. Hyundai is aware of the issue, but has no solution to the issue. I’ve been in a loaner for almost 2 months while they string me along looking for a solution. Something needs to be done to fix this safety concern.
I have had two incidents where the emergency braking system applied itself when there was no reason for it to do so. Both times there was a car in the distance, over 20 feet away that was slowing, and I was slowing as well. The second time it happened, it was with great force and I was fortunate that the car behind me was able to brake in time and avoid rear ending me.
The contact owns a 2025 Hyundai Tucson. The contact stated while driving 15 MPH and depressing the brake pedal to decelerate, an unknown warning light was illuminated and a beeping sound was engaged. The contact stated that the vehicle failed to decelerate as intended and came to a sudden stop, causing another vehicle to crash into the rear of the vehicle. The air bags did not deploy. There was no injury sustained. The contact was able to drive the vehicle away from the scene. No police report was filed. There was no property damage. The vehicle was taken to the dealer, where it was test-driven, but the failure could not be duplicated. The dealer informed the contact that they had turned off all the sensors, except for the rearview camera sensors, to prevent the failure from reoccurring. The vehicle was diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 760.
While driving in a 70 mph speed zone on [XXX] , I tried to engage the cruise control but it would not activate. After repeated tries i finally was able to get a response and the cruise control engaged but only for about 15 seconds then warnings saying I was not paying attention to the road flashed on the windshield monitor along with check engine light, followed by vehicle slowing. I turned off the cruise control and was able to resume control of the car. This happened twice within 15 minutes so I gave up trying to use the cruise control. I wear progressive prescription transition eyeglasses which turn gray upon contact with sunlight. It was a bright sunny day when this event took place. I bought the car Dec 4 2024. When I contacted the dealers service department, they said the nearest appointment was not until February and they might need the car for up to two weeks to determine the problem. I went online and found that other owners had been complaining about this since April claiming that sunglasses were a problem for the radar camera used in this system. One driver put black tape over the camera to stop the problem. One driver switched sun glass makes and was able to use the system. Another driver adjusted the steering column to solve the problem, but all of these are work arounds for a defective design. You can locate these other complaints by searching "adaptive cruise control problems of Hyundai Tucson" complaints go beyond April 2023. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The 2025 Hyundai Tucson's Adaptive Cruise Control (ACC) system does not operate properly due to either a design flaw or a flawed implementation of the design. Hyundai's integration of Forward Attention Warning (FAW) with the ACC prohibits the driver from using ACC while wearing sunglasses. If one is driving the vehicle with ACC engaged and puts on sunglasses, the FAW flashes a warning on the dashboard and disengages the ACC. In order to engage cruise control the driver must interact with the onboard video display system to switch from ACC to "dumb cruise". Obviously the driver's attention is distracted while manipulating the selection of cruise control. The driver is also forced to compromise driving safety because they are forced to choose between wearing sunglasses and being able to use ACC. Use of ACC enhances safety especially when driving into the sun or in low visibility situations. The incompatibility of ACC with sunglasses wear then compromises safety. To make matters worse the FAW options screen provides erroneous information. It indicates that the driver can turn off FAW, but turning it off does not in fact turn it off. Turning it off stops the FAW warnings only until the driver turns on and engages ACC at which time ACC apparently forces FAW back on and active. I took the problem to my local Hyundai dealer who confirmed the problem and indicated they could not repair the problem. Since I am considering a Georgia Lemon Law claim, I asked whether I needed to bring the car back since the lemon law gives the dealer/manufacturer 3 tries to fix the problem. The dealer indicated that would be a waste of time because Hyundai will not support/allow the issue to be corrected. The dealer indicated this is a known issue. An Internet search also confirms that Hyundai's FAW + ACC integration is flawed. Additionally it is not clear whether other enhanced vehicle safety systems such as automatic emergency braking are compromised by the wearing of sunglasses?
Vehicle has 457 miles. Driving in steady drizzle and road puddles. Warning notice triangle symbol shown in driver info screen with 3 errors. Pulled over and checked notices. Screen shows 3 safety systems disabled - radar blocked. Rear cross traffic alert, blind spot monitoring, exit safety system. Checked diagnostics screen - no errors. Checked for dtc codes - none. Drove car home and turned off engine and all systems. Waited 20 seconds. Started car up. No warnings appear in the driver info screen. No errors listed in dtc diagnostics
Forward attention warning is a system with a camera on the top of the steering wheel column that is supposed to check if the driver is looking forward when assisted driving like lane keeping is active during cruise control. This system does not work with sunglasses. Wearing sunglasses to drive on a sunny day is a normal activity. If this system can not see your eyes then it assumes you are not looking forward and will try to shut off driver assistance like lane keeping and then goes another step with a threat to shut down the car no matter where the car is or how fast the car is going. I was going 70 down a highway and I get the forward attention warning and before I can do anything to convince the system I was looking ahead I got the warning that car was about to be shut down. This is the second day in a new car so I was lucky to think to turn off cruise control, but it was a scary incident that could have gone bad quickly. This is not a safe system and and needs to be able to be turned off without disabling the driver assistance features.
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