I purchased a brand new fuel pump on 2-28-24 after car died on freeway. Mission Hills Hyundai diagnosed as pump not turning on, so recommended replacing fuel pump assembly. On [XXX] car wouldn’t start, so took vehicle in and the next day it was determined as faulty starter. Car was picked up 7-3-25 after buying a new starter, but car would not start again the next day. The car was actually misdiagnosed and the ruling was tank fuel pump had an intermittent short circuit. I’ve driven on the fuel pump I purchased on 2-28-24 for about a year in a half. It only lasted 40,000 miles. Fuel pumps last 100,000 to 200,000 miles. I’ve driven other vehicles going over 100,000 miles on the same fuel pump. How did this fuel pump go out so quick? Was it installed right? Was it bad wiring? Was it a defective part? Thankfully the fuel pump went out when I wasn’t driving. This is a major safety issue and Lithia, who is the parent company of Mission Hills Hyundai, should be looked into. Also the misdiagnosis from the technician should be in question to. Integrity is also an issue here, so how can I feel safe if I want to to continue getting my car serviced here. Yes they gave me a new fuel pump with no charge, but still had to pay for a starter I didn’t need. Basically I spent $3000 for a part that went out on my vehicle in over a year. Just like how Ford has a recent recall of fuel pumps, Hyundai should be checked into this issue also. I will attach invoices including a service for my fuel system cleaning. I thought all this work I got done would prevent a major failure on a vital vehicle component. Thank you, Hope to hear from you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2011 Hyundai Tucson: won't start
6 of the 124 complaints about the 2011 Hyundai Tucson describe won't start.
- owner complaints
- 6
- of this car's complaints
- 5%
- recalls
- 1
Won't start by model year
What owners say
I purchased this vehicle from an acquaintance, who had it serviced by a local mechanic. Before I decided to buy it, I spoke with the mechanic he used, as well as calling the dealer with the vin number to verify that the recall issues had been taken care of. It was purchased around 9/19/2022 per the title. I change the oil and rotate the tires every 3000 miles. Checking the oil weekly to see if it needs filling.I was attending an outdoor music show about 120 miles away. After leaving and not getting more than 20miles from the venue late that evening, my car with no indication slowed down and thankfully with not as much traffic I was able to pull to the side of the highway. The car would not turn over. I heard no noises when this occurred, nor did I smell anything, it just it quit working. It was late when the car was towed to S&B Automotive in Bridgewater. I had to wait for a ride and didn’t get home till early morning. When I contacted the place where it was towed, they said I needed a new engine at $6,000.00. I drained my bank account to pay for this 2011 Hyundai Tucson. So I could not have it repaired and was not aware of the recall and still never received the recall notice to this day. Just the one regarding the key issue and class action suit. If I had known that there was a recall on this vehicle I would have had it towed to the dealership for the repair and then traded it in for another vehicle other than a Hyundai. I was forced to take out an unwanted loan in order to purchase another vehicle. This vehicle although well maintained has too many issues. I still have the title as I inadvertently gave the automotive company the wrong title. I want to be compensated for the full blue book value of this vehicle.
My car was having issues starting up. One day we started the car and drove into town and it started to make a rattling noise. The car was also slow to accelerate. When we tried to drive home out of no where the engine went out and the car wouldn't start again.
My 2011 hyundai tucson stalled while driving on a busy city road . I was going straight with 40 miles/hour when my vehicle suddenly lost power for unnown reason, and started slowing down, then completely stopped. The engine stopped, gas pedal was not responding. The check engine, oil pressure, and battery light came on at the same time when car stalled. Battery is a couple of months old, everything seem to operate normally except the vehicle does not start. Fortunately I was able to pull over to a turning lain to avoid any accident and called my insurance company to have the vehicle towed to safety. I have received a recall letter from hyundai a few months ago, and immediately called the nearest hyundai dealer to have the vehicle checked. The representative said they do not have the parts yet and they will contact me as soon as the parts are available. I have yet to receive a call and now my vehicle stalled. It is inoperable.
The car would not start when I went to start it up. It was parked outside overnight in 20 degree weather and just clicked when I went to start it. I had to call hyundai roadside assistance to come and jump the car. They did and it took them a couple of tries and they had to use their vehicle, not the portable starter. They said that the battery was drained. There was no reason for that because there were no lights left on. I took it in for service and they checked the battery and said it was it happened again on february 3, 2013 and I had to do the same thing. I had the dealership check the battery and it was fine. On march 15, 2013, the dealership checked the battery and it registered a strong charge. The dealership wanted me to leave the car there overnight to duplicate the conditions of the car not starting up, but were not willing to let me use a free loaner. As the temperature warmed up, it was not an issue. However, today I went to start my car and leave for work, the vehicle did not start up. It just clicked, the radio worked, lights worked, but the engine would not turn over. I am taking the vehicle to the dealership later today and they will let me use a loaner for free. I hope that they are able to diagnose and fix the problem as I need my vehicle for transportation.
While driving my 2011 hyundai tucson manual stick shift on the freeway in 5th gear, the clutch came apart. According to the service tech, the clutch had no significant owner wear and tear. He informed me that the clutch was defective and that it fell apart while driving because a piece fell out, which, according to him, should never have happened. Pictures of defective clutch available. *four months prior, the clutch sensor went out and the vehicle would not start. I was informed that the vehicle had a faulty sensor, again due to product defect.
Service bulletins that may apply
- This TSB references the Op codes to use for claim submission and the Parts required based on the vehicle’s...
- This TSB references the Op codes to use for claim submission and the Parts required based on the vehicle’s...
- Higher-than-expected engine oil consumption
- Higher-than-expected engine oil consumption
- Engine
- This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
- A class action lawsuit against Hyundai Motor America (“HMA”) alleges that certain Hyundai vehicles (“Class...
- Op code/part number (reference guide for service campaign T6G)
Related recalls
Engine and engine cooling: engine
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Tucson vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.
- Risk
- A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
- Remedy
- Hyundai has notified owners, and dealers will inspect for an oil pan leak, replacing it if necessary, and install an updated oil pressure switch, free of charge. The recall began August 19, 2019. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 181.
Recall number 19V063000 · Recall details
Questions about the 2011 Hyundai Tucson won't start
Is won't start a common problem on the 2011 Hyundai Tucson?
6 of 124 owner complaints about the 2011 Hyundai Tucson (5%) mention won't start. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2011 Hyundai Tucson?
There is 1 recall and 28 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Hyundai Tucson
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