2013 Hyundai Tucson: won't start

Filed Jun 9, 2021 · Engine · UT

I was driving on I-15 in a 80 MPH road in holiday traffic, when suddenly my engine just shut off. I was lucky to squeeze through 2 diesels and onto the shoulder. I only had about 1 foot between my vehicle and passing vehicles. I had my daughter in the car and we were lucky to not have been in a major accident. I tried to restart the Tuscon and it shook and made a horrible banging / pounding sound but didnt turn over. It was towed to Goodyear in Cedar City. They stated it was an engine failure. I contacted Hyundai and they told me I had to get it to a Hyundai dealership. It was towed to Findlay Hyundai in St. George Utah where they confirmed the engine had failed. It only has 106K miles. There was no warning, no indication of issues. I had kept up on maintenance and never had any issues with the vehicle during my time owning it. I am not being compensated in any way. I had someone else pick us up and continued home. I do not have any documentation from the dealership or Goodyear since I was on my way home from vacation.

Filed Apr 9, 2021 · Acceleration, Engine · 99,000 miles · NY · fire

I was driving at high speed of 55 MPH and experienced a high-speed stall on my 2013 hyundai tuscon. I heard a knocking sound and then all my lights came on (oil,engine,etc.). I was so scared and made it to the shoulder safely. Thank god. I tried to start the car but it wouldn't start. I also, saw smoke so I didn't know what was happening. So I was stranded on the highway and called a tow truck and they towed me to the mechanics shop in my town. The mechanic stated to me that there is oil leaking underneath and that my engine is shot! I have always taken very care of my vehicle, I still have two years of car payments on it! He said it looks like a rod broke and there is a hole in my engine! Also, some kind of metal debris in my oil. So glad I am safe and my 9 year old daughter is safe. I am so upset. Very scary situation. Stay safe with these vehicles everyone. Not good...

Filed Feb 17, 2020 · Engine · 70,000 miles · TX

On june 13, 2017, the engine in the tucson completely shut down while driving down the interstate at rush hour. The vehicle would not start and had to be towed to a local repair shop. The repair shop inspected the vehicle and found that the engine had blown a hole in it due to no fault of the owner and would need a complete rebuild. In my research I contacted both vandergriff hyundai and hyundai motors america since the event that caused my vehicle engine to blow was a manufactures defect. During my research I found that the engine in my vehicle was the same engine put into several models of hyundai vehicles. This specific engine model was also involved in a class action law suit regarding the 2011-2013 hyundai models. In april 2019 a recall of the oil pan and seal was issued. The vehicle recall replacement was done and a claim for reimbursement for the engine was sent to hyundai. All documents requested were furnished and after 3 case managers were assigned I have been informed that the claim has gone to upper management a/k/a wait until the statute runs. As a consumer I feel I have been given the runaround and still am not reimbursed for an engine. I need help!!!

Filed Sep 20, 2019 · Engine · 49,500 miles · CA

I was driving on the hwy ( approx 50 MPH ) when the car completely shut down. Car would not turn over on the side of the road. Got towed home and tried to start the car again. Engine turned over but immediately started knocking very loud. Turned the engine off immediately. Towed the car to the local mechanic to verify my initial diagnosis. Complete engine failure at 50k miles.

Filed Oct 13, 2018 · Engine · 54,000 miles · NY

Hello, I am part of a group on facebook for this matter concerning hyuandai tucson engine failure which has over 200 people who experienced the same or similar issue with the thetha ii engine in the hyuandai tucson.. My 2013 hyundai tucson engine failed july 4, 2018 with approximately 54 thousand miles. I was driving home from a birthday party with my daughter when the car just lost power on a busy road with no warning. It just would not drive anymore. Luckily I was able to pull it over to the side safely and a nice gentleman helped push the car further on the side of the road. I had to sit in over 90 degrees with my daughter for approximately 2 hours with no air conditioning or anything because the car simply wouldn't start back up. Hyundai of centereach it's the dealership I am dealing with. They said there was going to be a recall on this engine soon so they would replace it at their expense. They also informed me that they don't know what's causing this to happen which is not comforting at all since they're putting the same model engine into my car. I've been waiting over 3 months now and they have said they don't know when the engine will arrive and I have been paying car payments and ensurance on a dead car for the last three months. They are supplying me a rental however I don't feel this is enough compensation for the headache I am dealing with. I am a struggling single mother who now has a car I will never trust to drive my 4 year old daughter around in. I'm not sure what to do at this point I am losing hope. Please advise on what actions I can take. I've already spoke to hyundai motor finance and they refused to help me out at all with even postponing payment until I receive my vehicle. Thank you so much for your time and I look forward to hearing from you.

Filed Jun 27, 2018 · Engine · 70,000 miles · TX

On june 13, 2017, the engine in the tucson completely shut down while driving down the interstate after work. The vehicle would not start and had to be towed to a local repair shop in canyon, texas. The repair shop inspected the vehicle and found that the engine had blown a hole in it due to no fault of sydnee parkhurst and would need a complete rebuild. Research was done as to what options were available. [xxx] contacted the vandergriff hyundai in arlington, texas where the vehicle was purchased and hyundai motors america for a manufacturer's defect. Research had shown the same engine was put into several models of hyundai vehicles. This specific engine model was also involved in a class action regarding the 2011-2013 models (but not the 2013 tucson). The local repair shop replaced the engine and some parts three (3) times due to manufacturer issues with the parts for $8,751.28. After more than seven phone calls to each vandergriff hyundai and hyundai motors america, it was learned that neither was willing to help or offer any aid or assistance claiming that because it was sold to a second owner, they could not confirm whether the prior owner had been negligent in their care of the vehicle even though it was sold as a certified pre-owned vehicle. Hyundai blamed the owner for the defect. After the engine was replaced vandergriff contacted the owner attempting to purchase the vehicle back for less than the purchase price and excluding the cost of the engine. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).