While my vehicle was in motion, driving down a mountain highway at approx. 40 MPH the RPM revved up to 5 RPM and would not come down even when coming to a complete stop and putting it into park. I also have constant hesitation with the engine when stopping at a light in town and then moving forward from a complete stop. The car jerks and their is delay to go when pressing the gas pedal after being stopped at a light. The car will at times not go into reverse when trying to back out of a parking space. I have found that when this happens I have to completely put car in park and turn the car off, then restart the car and put it into reverse before I can back it out successfully.
2016 Hyundai Tucson acceleration complaints
Page 3 of 5: complaints 41 to 70 of 112, newest first, as owners wrote them.
The car when at a stop, you go to press the gas pedal to take off and there is a delay in the car actually acknowledging and taking off to accelerate. It has happened a few times periodically and it is now becoming more frequent
I've owned my 2016 hyundai tucson for less then 1 month now. On 3 occassions after coming to a stop and trying to accelerate the gas pedal seems to fail. My rpms go up but the vehicle doesn't accelerate until pushing the gas pedal 3 times or more very hard. My vehicle only has 30k miles on it. I will be bringing it to the dealership. This is very dangerous especially when turning and on coming traffic is coming but the vehicle won't move. This could potentially kill me if struck while merging on to the freeway. I'm now afraid to drive and fear for my safety. A recall should be made out to pull these off the roads!!
Bought certified 2016 hyundai tucson turbo ltd with eco and dual clutch transmission. I've had it for 5 days. I bought it for my son and daughter to attend high school. The car kept acting like it was going to stall at every stop, it kept stuttering, and when you are accelerating and take your foot off the pedal the rpms keep rising, and doesn't switch gears. It refs and RPM goes up but it doesn't switch gears up or down shift either. The engine revs high and won't switch gears. It's like it wants to accelerate when you want it to slow down and when stopped it wants to stall. Today it happened. We came to a stop so we could turn left onto an onramp on highway, (have to cross over other lane to go on on ramp), and it stuttered and stalled on opposite oncoming traffic side, before we could reach the ramp. My son was driving and I was in front seat and daughter was in back seat, I got scared, as you can't see what coming over the hill on side we stalled (oncoming traffic). The guy saw we had stalled and ran out and started waving something down. It was an oncoming semi. Thankfully he was able to redirect him or we would have been struck. We got the car started again and were able to get home. I looked up what had happened and saw that there was a mass recall of my exact car model, in the exact time frame of vehicle being made. The recall was for the exact things that are and did happen to us. I contacted the dealer and asked them why they never divulged this information and they said the didn't know. I read on the federal safety agency site that my exact SUV, made the same date, hyundai had recalled, but mine for some reason is not. Problem is when I put my VIN in, nothing comes up for a recall. I don't want to put my kids back in this car. I just dropped $24,000 5 days ago in a car loan. Please help.
Tl* the contact owns a 2016 hyundai tucson. While making a left turn and depressing the accelerator pedal, the vehicle failed to accelerate. There was no warning indicator illuminated. The failure recurred numerous times. The vehicle was taken to lehman hyundai (located at 21400 nw 2nd ave, miami, fl 33169, (866) 647-4751) where it was determined that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 46,000.
Once per day, while driving on flat ground, the car displays the message "steep grade! Press brake pedal" (page 5-20 in the owners manual). When this happens, the car completely dies and can not accelerate. I have to put my hazards on and coast to the side of the road! This is extremely dangerous! I have taken it to the dealership 3 times, however they claim they cannot reproduce it. The problem happens for me once per day! I opened a case with hyundai corporate but the case is open and unresolved because the problem is intermittent and only happens once per day. An intermittent problem is still a safety hazard, especially when it causes the driver to lose the ability to control the vehicle! It is a safety issue that could directly cause an accident. The federal safety agency needs to be aware of this and hyundai and their dealerships need to take ownership and make corrective actions before someone gets seriously injured by this defect. I have a video of the issue occurring that I'm happy to share as well.
Tl* the contact owns a 2016 hyundai tucson. When the accelerator pedal was depressed, the vehicle would not accelerate. The contact stated that the same failure occurred numerous times. The vehicle was taken to first hyundai (270 e washington st, north attleborough, ma 02760) three times, but was never diagnosed or repaired. The manufacturer was made aware of the failure. The vehicle was not included in the federal safety agency campaign number: 16v628000 (power train). The failure mileage was 32,000. *tt consumer was advised by how to step on pedall to prevent dual clutch momentary freeze by the dealer employees.
When changing the car from reverse to drive it bucks/shudders (not every time, but frequently enough to be concerning). When first put into drive after sitting all day it'll boost forward and shudder and continue to do that if you roll along at slow speeds. Sometime if you are turning and press the gas it will either not move quickly enough or suddenly boost forward. Dealer has reset boost sensor, replaced boost sensor, and replaced terminal boost sensor plugs into. I'm still experiencing this issue.
Tl* the contact owns a 2016 hyundai tucson. While driving at unknown speeds, the accelerator pedal was applied and the vehicle hesitated, shuttered, and failed to move. There were no warning indicators illuminated. The vehicle was taken to the local dealer (gerald hyundai, 209 hansen blvd, north aurora, il 60542, 630‑907‑8500) and was informed that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 33,540 consumer stated when accelerating from a stop ( 0-5mph), "operating nominally", "corrected by trans assy-auto add gds operation", as explained to us, car learns owner's driving habits and they reset to original factory values - which did nothing!! Updated 10/29/18
Tl* the contact owns a 2016 hyundai tucson. The contact stated that the vehicle failed to accelerate while making a right turn when the accelerator pedal was depressed. The contact stated that there was a delay and a sudden increase in speed moments after the accelerator pedal was depressed. The failure occurred more than twice. The dealer (nashua hyundai, 140 daniel webster hwy, nashua, nh 03060, 603‑891‑3511) diagnosed that a software update was necessary. The update was performed, but failed to provide a permanent remedy as the failure continued. The vehicle was then taken to autofair hyundai (1477 s willow st, manchester, nh 03103, 603‑634‑0500) who also provided a software update, which failed to prevent the failure. The dealers indicated that the transmission may be the cause of the failures, but did not specifically diagnose the part that needed to be replaced. The manufacturer issued a recall for the federal safety agency campaign number: 16v628000 (power train, electrical system). The manufacturer was notified of the failure and instructed the contact to take the vehicle to the dealer for further diagnostic testing and repairs. The VIN and failure mileage were unknown.
My car has difficulty accelerating (7x), inability to reverse (2x), and a transmission error that limits my speed (2x). Trouble accelerating is present in all cases. I bought the car new in october 2015, and a recall on the dual clutch transmission (dct) was done in february 2016. The recall was to fix a known problem of the car's inability to accelerate after repeatedly pressing and releasing the accelerator. The problems started in may 2016 after the software update. I took my car to hyundai and was told it was a normal operation of dct. In december 2016, the second part of the dct software update was done. Once the warmer weather came, my car had the same issues in april 2017, june 2017 (taken to dealer, update), september 2017, three times in october 2017 (taken to dealer, normal), and twice in may 2018. All occurrences were in warm weather (77 degrees to 82 degrees) after the car had been sitting outside all day. Prior to october, all incidences were trouble accelerating after stopping in traffic on the highway. However, one incident in october is also when my car wouldn't reverse, and the other had a transmission error that would not allow me past 51mph. For the second occurrence in may, the car was driven for about two miles, stopped at a store parking lot with the AC running for about five minutes, then had difficulty accelerating, the transmission error appeared again at 32mph limiting my speed, and I could not reverse. I called the dealership and drove the car to them. The mechanic believed my issue and did not want to drive it. My car has been into the dealer five times, and I was just told that my car is acting normally. They are ready to release the car to me; however, I have stressed the safety issue and refuse to take the car back. This car is not reliable and could cause an accident with injury or death. I filed a complaint with hyundai corporate.
I had been driving my 2016 hyundai, tucson, for over 5 hours on highway. After taking a break, and returning back to highway, my car suddenly began accelerating from my 60mph speed to over 80mph. I took my foot off gas pedal and tapped brake pedal. The brake pedal hit the floor with no resistance, as the car continued to accelerate. After successfully pulling car off highway, I applied emergency brake to stop car. After having it towed to nearest hyundai dealer, they were unable to duplicate problem, and told me there was nothing wrong. The car is routinely in for service.
I thought I was imagining things. I would be stopped at a light a stop sign etc. But when I try to accelerate I would'nt go anywhere. This has happen since I bought the car in 2015.
2016 hyundai tucson. Consumer writes in regards to gear shifter/transmission failure, engine/ acceleration malfunction and computer system issues. *smd
When the vehicle is stationary (example: I come to a stop at a stop sign or stop light) then try to move again, the car won't move and there is a lull when I give it gas. This is a dangerous problem with the dual clutch transmission. The engine "revs" but the car wouldn't move after coming to a stop. I have had a few instances where I become stuck in the middle of the road for a minute.
Tl* the contact owns a 2016 hyundai tucson. While attempting to drive, the contact depressed the accelerator pedal; however, the vehicle failed to accelerate. Suddenly, the vehicle accelerated at a rapid speed without warning. The vehicle was taken to faulkner hyundai (2060 paxton st, harrisburg, pa 17111, (717) 238-7324) where it was diagnosed that an unknown system needed to be updated. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 34,000.
This SUV is incredibly dangerous. The dct(dual clutch transmission) does not engage correctly and will buck and stall when trying to accelerate from a slow down or stop.I have had to slam my foot on the gas and it will still not engage timely or safely. It was brought in for a recall but the issue continues . The dealership states there is no other fix for this. I have been beeped at by other drivers that had to swerve to get out of my way so they didn't hit me when the car does this.I have literally been in an intersection when this happens, and then the car will just take off. I barely drive the car anymore because of. This. I am afraid for our lives. My friends and family refuse to drive anywhere with this car because it is so unsafe. I have contacted hyundai. Waiting on resolution, but these cars have so many complaints they need to remove the 2016 tuscan from the road. This is seriously dangerous. This is my 6th hyundai and I love buying hyundai but never again if this is not resolved. This has been happening since I bought it in november of 2016.
When starting from a complete stop or stationary, the car hesitates, almost seems to choke, and then lurches forward with a burst when trying to enter into traffic. It is hard to anticipate whether it will move or not when trying to pull out into traffic from a stop sign. Once moving the car seems to operate and accelerate without any problem. This issue was noted in an earlier recall (august 2016). A software "fix" was implemented. Immediately afterward, I felt there was some small noticeable positive change. However, any early indication of improvement has now been lost. It is deeply concerning that the car may choose to go or not when trying to pull out into traffic. This happens extremely often - almost daily. While I selected a date of occurrence below, it was only to satisfy the form's requirements.
Tl* the contact owns a 2016 hyundai tucson. While depressing the accelerator pedal, the vehicle failed to accelerate. The contact mentioned that the vehicle later started to accelerate independently. The failure recurred twice. The vehicle was towed to jenkins hyundai of ocala (1602 sw college rd, ocala, fl 34471), but the cause of the failure could not be determined. A technician from the dealer drove the vehicle with the contact and experienced the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.
The 2016 hyundai tucson after the transmission recall, continues to have intermittent no acceleration from a stop / rolling stop. Rpms will increase but it will be 3-5 seconds before the transmission engages when the issue does occur. The car then jolts forwards because of the high rpms. I have had multiple near misses due to this. This problem has the potential to be life threatening and is completely unsafe.
Dual clutch transmission, will not accelerate, pauses while stopped, in motion, in traffic, on street city and highway. There is no repair other than an update. Hyundai refuses, yes refuses, to fix my car and provide a repair order. Tried taking my car in for the umpteenth time. They will not provide me with a repair order because there is no repair for the dual clutch transmission. So when I filed with the bbb and with hyundai, hyundai refused to take my car back claiming I did not have any repair orders. Hyundai locations such as edwards in iowa and woodhouse in omaha have not documented all of my cars issues nor have they any proof of my being there other than two times. I have taken my car in numerous times, well over 5 times anyway!! The bbb requires documentation of service, but I can't get ahold of the documentation because hyundai has not done their job to document my cars service. I'm growing extremely tired of hyundai and wouldn't wish this car on anyone! I still can't accelerate, my car broke down the other day, and nothing is getting better with being serviced. I'm a single parent working part time and going to school, I am tired of having to take this piece of crap in!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
My tucson will randomly not accelerate when the gas pedal is pushed. I am constantly in fear to pull out in traffic because it frequently will not move and then will lurch forward into traffic. I have had a recall performed twice and the issue is still ongoing. The dealer stated they didn't know what was wrong. I am concerned for the safety of my family. In addition, this week the vehicle made a loud popping noise in the front end and now their is vibration in the steering and what feels like a wobble under the front pedals.
Tl* the contact owns a 2016 hyundai tucson. While attempting to accelerate from a stop, the vehicle failed to accelerate for three seconds. The failure recurred on multiple occasions. The vehicle was taken to rodeo hyundai in surprise, az where the dealer stated that the vehicle was functioning as designed. The vehicle was then taken to earnhardt hyundai in avondale, az where the dealer also stated that the vehicle was functioning as designed. The vehicle was then taken to larry h. Miller hyundai peoria in peoria, az where the dealer also stated that the vehicle was functioning as designed. The manufacturer was made aware of the failure and stated that the vehicle was functioning as designed. The approximate failure mileage was 3,822.
Intermittent acceleration issues. Upon trying to accelerate from a stop or very slow roll, the car starts to go but will not accelerate or will shutter upon acceleration. This is a dangerous situation if one is trying to merge into traffic or cross an intersection. The transmission has been replaced but the problem continues.
Tl* the contact leased a 2016 hyundai tucson. Within two years of owning the vehicle, the accelerator pedal was applied and the vehicle was slow to gain speed. The dealer indicated that there was an unknown manufacturer recall and provided a software update. However, months later, the condition continued intermittently and more frequently. The dealer (courtesy hyundai, 939 newport ave, pawtucket, ri 02861 (401) 622-1295) was notified of the failure, test drove the vehicle, and indicated that it was a known issue from the manufacturer. The dealer had not yet developed a solution. The dealer indicated that the vehicle was not included in any manufacturer recall. The manufacturer was notified of the failure. The failure mileage was not available.
Tl* the contact owns a 2016 hyundai tucson. On several occasions, while driving over 35 MPH, the vehicle accelerated without warning. The contact depressed the accelerator pedal to gain control before depressing the brake pedal. The contact was concerned that the failure could cause a crash. There were no warning indicators illuminated. The vehicle was taken to south charlotte hyundai (8525 south blvd, charlotte, nc 28273 (980) 224-5870) where it was diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified and provided case number: 10451311. The manufacturer stated that the contact would hear from them within three to five days. The failure mileage was 7,000. Updated 09/06/17*lj.
Still having the same exact issues as before. Car won't accelerate, is jumpy, refuses to move anymore when stopped or already in motion. Had an appointment this morning with woodhouse hyundai and they didn't give me a car to borrow nor did they give me a ride to work - so I had to reschedule. The mechanical manager said "can't you wait 15 minutes?" I didn't realize it was an option to be late for work. Maybe it's just mechanics that are allowed to be late, but I sure am not allowed to be. Customer service is lacking here and so is this car. I'm drained from all of the time I've put into this car to be repaired and nothing is fixed, because there is no fix! The same battle over and over again is physically taking a toll on me and I'm tired of fighting to have my car fixed. I try to make appointments and can't always meet those appointment times because I have a job. I need my job to pay the loan. I need the loan for the car to get to my job. I need my car to be reliable. My car is not reliable so I can't get to my job and pay my loan because of my car. Do you see the problem here!?!?!?!! I've never hated a car as much as I hate this one. Edwards hyundai sold me a car that they promised was reliable and safe - and it's not. It's absolutely the opposite. I will never purchase a hyundai again. I'd be better off walking at this point or taking the bus. Take this thing back.
The car has had several issues since I got it brand new off the lot, however the biggest issues is with the transmission. I currently have 35k miles on the car and the issues are coming more frequent. The biggest issue is the hesitate and lurch problem. You can be on an incline or just trying to go across an intersection when it happens. You press the gas, the car hesitates as the gears change and you slowly roll out into the street, then the car lurches you forward. I came within a few inches of hitting the bumber of another car after I was lurched forward. There seems to be no reason or pattern behind this. It just happens randomly. The whole car shakes as this happens, so bad that even passengers can feel it.
This vehicle has been serviced numerous times regarding the past two recalls. Updating this vehicle is not what it needs. This vehicle needs to be replaced completely. I cannot accelerate from a stop, when I'm in motion, or from a slow speed on any highways, interstates, city streets, etc. This vehicle does not want to move. Also, now given all of the issues I've been having with this brand new car, the air conditioning and brakes are fading in and out. So all of the issues I've had with this brand new car include but not limited: lack of acceleration, stalling, dual clutch transmission, air-conditioning, braking, and radio/bluetooth/cd player will not always work. I submitted a lemon law complaint through the bbb and spoke with hyundai consumer affairs. This is possibly my third or fourth complaint online with this heinous vehicle. It's unsafe for anyone looking to purchase!!!! It's jerky and will launch you once it finally decides to accelerate and then I'm at a standstill once more. This vehicle has a mind of its own and I can't believe that a dealership would sell a defunct car to someone. Maybe unknowingly, but now I have to jump through hoops and find other modes of transportation just to get to work and back. Unreliable, unsafe, unreasonable for the cost, and I'm not willing to do anything else with this vehicle. Hyundai needs to make this recurring and substantial issue right with this unhappy customer. Let's just hope the regional office will find a solution and pay off the rest of this car. I shouldn't be terrified every time I get into my car to drive with my baby because I know one of these times, we will get hit. Pretty sad to be sitting in the middle of an intersection and I can't move and other people won't move for you. The likelihood of getting hit... 99%. Please make this right.
I have submitted complaints and claims on this vehicle more than twice now and have taken it into the dealership almost 10 times! I'm still having the same exact issues I've had before just a month after purchasing this 2016 (brand new) car last year! The acceleration still staggers and I can't move from a stop, slow down, or when I'm already in motion on the highway, on city streets, county roads, and the interstate - not my idea of a safe car when that's why I bought it in the first place! It stalls and the rpms and everything on the odometer drops to almost zero. Take back this awfully made vehicle! It's extremely unsafe and "updates" aren't permanently fixing the issues. Stop giving it a band-aid "fix" and just take this car back. Lemon law. Lemon law. Lemon law. I don't want it. When there's on-coming traffic and I can't move, how am I suppose to stop someone from hitting me with my baby in the backseat!?!?!? I can't. Because I can't make this car move.
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