Occasionally, on a city street at stop signal or stop sign, vehicle fails to accelerate from a stop as gas pedal is pressed. Revs to high RPM's, and as transmission catches up, the vehicle lunges forward violently, nearly causing rear end collision on several different occasions. Continues to happen after two separate recall/dct program updates with hyundai dealer.
2016 Hyundai Tucson acceleration complaints
Page 4 of 5: complaints 71 to 100 of 112, newest first, as owners wrote them.
10/12/16: brought in for recall of dct after calling to schedule a service to address the transmission not accelerating properly and hesitating to change gears. 12/29/16. Returned for same issue with transmission. Service performed a 2nd recall on an upgrade to transmission for same issue. 2/23/17 returned again for same issue. No maintenance performed. Stated that all was functioning properly and that is how a dct should respond. 4/25/17. Returned again for same issue. Stated no problems exists. Engineer was going to be contacted to perform test drive and further investigate issues. Engineer contacted and refused to come and perform test drive. 4/26/17: contacted hyundai consumer affairs (complain #10185159). Case manager assigned. Stated I would hear within 3-5 days. Never heard. 4/28/17: after speaking with an attorney, sent a certified letter to hyundai 112 re: vehicle and wanting to terminate lease b/c they can't fulfill safety and repairs. (heard back from fran in service...no recourse offered) 5/4/17: contacted consumer affairs for a 2nd time. No results. Left message for case manager and her manager. 5/4/17: spoke to fran (112 hyundai) waiting to hear of appointment with engineer. 5/10/17: contacted by claims to schedule an appointment on 5/18 with engineer and regional manager. 5/18/17: prior to test drive, engineer claimed there was nothing wrong with the vehicle and that the transmission was designed to perform as it was. Completed test drive with engineer while he provided tips of how to properly drive with a dct and how the vehicle was designed with the hesitation known. 5/27/17: contacted a private transmission specialist regarding hesitation/jerking of transmission. Provided a test drive and it was agreed that the transmission was hesitating and jerking when trying to accelerate which is not normal.
Same complaint as before they cannot duplicate at dealership. There is not a recall on this VIN number even though it was manufactured during the dates of the recall I found out. I am seriously thinking about hiring a lawyer because I do not want a car that is not safe for my grandchildren. This time again would not accelerate when going into traffic. It is very terrifying.
Dangerous vehicle - same thing as previous complaint. You never know when you have acceleration and are fearful of going into traffic. Also on a hot day the air condition would not work and they could not duplicate.
Dangerous transmission. Whilie the car was in motion going down an on-ramp to get onto the interstate I proceeded to merge into traffic only to find out that I did not have any power. The car was still on but there was not any acceleration, I kept pressing and pressing and nothing. So I pulled off the road so a semi wouldn't run over me. I put the car in park and then waited about a minute. I was able to get the car moving a little bit at a time. Once I reached 70mph it was like it wouldn't shift gears. So I decided to drive it to the dealership. While stopped at a stop light I proceeded into the intersection only to have it not be able to move anymore so I was blocking traffic. I put the car in park and did a diagnostic only to find out there were no issues. Clearly this function does not do it's job in reporting the problem. The service manager was not able to get me an appointment until 5 days later to look at it. Only to find out they could not replicate this issue. I thought it was in my head because this started when I only had the car a month. You never know when it is going to happen. Also, the car will lunge at low speeds and sort of buck.
There are several problems. The dual clutch an automated manual transmission on my 1.6-liter turbo version hesitates up to several seconds when accelerating, this can occur when turning, accelerating from a full stop, moving at a slow speed 1-5mph. The tachometer revs up but the car stays stationary. This happens multiple times a week. The scariest time was when I was attempting to merge on the highway and the car did not accelerate and cars had to swerve to avoid hitting me.. Additionally if you are in bumper to bumper traffic inching along, it hesitates to accelerate and when it finally does, you're afraid you will hit the car in front of you. I have found when inching along 1-5 MPH during rush hour traffic that I must leave 1-2 car lengths in front of me due to the lurching and hesitation. Supposedly the recall in september 2016 fixed this issue but it did not. When I contacted hyundai motor company headquarters, they told me the car is working as designed. So they designed it to lurch and not accelerate? Doesn't seem right to me. I have documentation of my contacts with the local dealer and corporate, but not with me today.
Tl* the contact owns a 2016 hyundai tucson. The contact stated that when the accelerator pedal was depressed from sudden braking, the vehicle hesitated to respond without warning. The vehicle was taken to the dealer where it was diagnosed that the software related to the transmission needed to be updated. The vehicle was serviced under the federal safety agency campaign number: 16v280000 (power train, electrical system) however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 10,012.
Tl* the contact owns a 2016 hyundai tucson. The contact stated that when the accelerator pedal was depressed from sudden braking, the vehicle hesitated to respond without warning. The vehicle was taken to the dealer where it was diagnosed that the software related to the transmission needed to be updated. The vehicle was serviced under the federal safety agency campaign number: 16v280000 (power train, electrical system) however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 21,320.
Tl* the contact owns a 2016 hyundai tucson. While at a four way stop, the vehicle failed to accelerate without warning. The failure occurred every day when the vehicle was driven. The manufacturer was notified of the failure. The vehicle was taken to the dealer four times, but could not replicate the failure. The vehicle was not repaired. The approximate failure mileage was 2,500.
Dual clutch transmission recall: I have had issues with my tucson a week after purchase (july 2016). It's a brand new vehicle. I have had problems with shifting, accelerating, and have taken my vehicle in to be looked at several times. The hyundai dealer in iowa said there's nothing they can do. There was a recall on the issues I have been having with my vehicle but no fix. It's the dct (dual clutch transmission) recall; I received this in the mail a month or two after purchasing my vehicle. The only solution there is to "fix" this extremely unsafe problem is an update! Hyundai said that I would need to continue to bring it in as long as I'm having these issues to update. This is a band-aid. There is no permanent fix and I feel extremely unsafe driving this vehicle. When merging onto the interstate, I can't accelerate and have almost been in many accidents due to lack of power and acceleration from the dct. This happens not only when merging onto the interstate, but also in rural areas like the highway, main city streets, and neighborhoods. This happens every day from a stop or when trying to accelerate from a slow speed. I have a family, and the whole reason for this purchase was because of the safety features; there is nothing safe about this vehicle. I was sold a defunct car and am extremely upset that hyundai sold me this vehicle when there was a recall in the making.
I am filing a complaint regarding the hyundai tucson 2016. I purchased this vehicle in may 2016. I notice that it often revved up to 5000 RPM at 2-5miles and would not move then suddenly lurch. This happened for months, I called the dealer and they brushed off. Two weeks ago while trying to merge on the highway, I pressed the gas but the car would not move only revved then out of nowhere it launched and almost hit another car. Then today, it literally went dead?dead! While driving at 25 MPH on fordham rd (a busy street the bronx) the car slowly lost power and stopped for 2-3 seconds. Then start up again. This car is a death trap!!! Some one could have run in the back of my car. I have been to the dealer twice and they claimed to fix the dct but that's crap. Hyundai who has done nothing and they know this vehicle is unsafe. I cant even drive my 2 yr goddaughter in this thing. I think hyundai is waiting for someone to die. They need to stop selling this car immediately and refund everyone's money.
Tl* the contact owns a 2016 hyundai tucson. While driving 20 MPH and depressing the accelerator pedal, the vehicle began to putter. The failure recurred randomly. The vehicle was taken to a dealer, but the failure could not be determined. The manufacturer was notified of the failure. The failure mileage was approximately 16,000. Updated 02/07/02017*ct consumer stated car has been in service dept 3 times updated 7/12/18
I just purchased a hyundai tucson and it's not accelerating properly. It doesn't respond when you press the gas. I've had this vehicle for 1 week and it's getting worse. I'm scared this vehicle is not safe and may cause me to be in an accident.
Had an accident while parking the accelerator just took off on its own it stop because it hit a concert wall./reported the accident to hyundai and they said to just fix.I later found out that their is a recall only on certain VIN numbers well car VIN number is not on the list but I still had the accident. Got in touch with there corp office they call me took all my information and I have not heard from nobody. I still feel uncomfortable with the driving.
When accelerating from a stop, the vehicle has a delayed acceleration. This has happened to me multiple times even after the federal safety agency recall campaign number 16v‑628 has been applied (reprogramming of the dct module).
My tucson slows down when I press down on the accelerator to speed up. It did this multiple times on my trip from indiana to colorado. This is extremely dangerous! I saw an upcoming recall which hyundai does not have any fix for yet, but it appears to only be on specific ones with dual clutch. I don't think mine has that, but it definitely has safety issues and hyundai will not assist me with it. There are multiple other issues with my new vehicle also which I cannot get assistance with and have filed multiple complaints, multiple places.
Tl* the contact owns a 2016 hyundai tucson. While depressing the accelerator pedal, the vehicle failed to immediately accelerate before suddenly surging forward, hesitating, and bucking. Also, while operating the vehicle, the transmission overheated and the "stop safely transmission temperature high" message displayed. The cause of the failure was not determined. No further information was available. The manufacturer was notified of the failure. The failure mileage was 50.
I took my 2016 tucson into the dealership on 9/23/2016 to address the dual clutch transmission recall. Prior to that, my tucson would randomly jerk, not accelerate when pressing on the accelerator, and the rpms would go haywire. Now, 10/12/2016, after I took it in for a recall, I am still experiencing the same issue. It's happened once in slow traffic, and just this morning on the highway on my way to work. This time however, the tucson's rpms went from the 2x area to the 4x area without provocation, causing the tucson to drastically accelerate, almost causing me to rear end someone. This was without me manually accelerating. At this point, I feel like I'm driving a deathtrap and am utterly disappointed that hyundai has done nothing to truly correct this issue.
Multiple issues. Main issue for now- press the accelerator and the vehicle slows down. Major hesitation. Hesitates from a stop and when already driving. Today it shook and felt like it was going to die for the 2nd time since I've had it. It has been in the shop numerous times for multiple issues and has already had the throttle body and rear suspension replaced. It also had the hood latch replaced due to a recall and it was losing coolant apparently through the cap.
Tl* the contact owns a 2016 hyundai tucson. When the accelerator pedal was depressed, the vehicle failed to respond without warning. In addition, the vehicle independently decelerated. The vehicle was taken to a dealer on three separate occasions, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100. Updated 01/06/2017
I bought my car 2 months ago, most of the time when I try to move from a full stop, light or park my car don't want to move as you press the gas pedal you only hear the RPM raisen but car stays still after a few secunds the car will it moves abruptly and it's hard to control the movement as you don't know when it will start moving
The first sign of trouble with the vehicle concerned the computerized functions within the vehicle. I could not sync my phone to the car and other issues . The second sign of trouble was when I was on my way to work one rainy morning. I exited the expressway and stopped at the red light. Once the light turned green - the car would not move. I sat there for a few lights attempting to get the car to move. It finally jerked and accelerated very quickly and I immediately took the car to the dealership. I was told that there was nothing wrong with the car because they road tested the car and did not have the same problem. I kept having all sorts of problems after this, such as jerking, lurching, lights flickering in and out, to name a few. The transmission seems to be confused and I consider this car to be quite unsafe to drive. Eventually I took the car back to the dealer and they replaced a hood latch - something I did not even know I needed and performed a software cluster that was supposed to repair the vehicle. They kept the car for a full week. I got the car back and did not have it 24 hours before it started acting up again, but even worse than before. It still shoots out after the accelerator has been tapped gently, lurches and jerks forward, stalls and stops, especially if it is raining. I don't even want to think about trying to drive this car once the winter has set in. I am already afraid to drive it. I have been attempting to communicate with the dealer (world hyundai of matteson, il ) and hyundai motors to no avail. I have to pay for a car that is unsafe to drive. I am afraid they aren't going to make any real changes unless someone has a tragic accident and dies.
There is a problem with the 1.6l turbo dual clutch transmission. On three or more occations, pressing the accellerator after being at a couple stop at a traffic light resulted in the vehicle revving to the redline and the car not moving. The last time it happened (june 18th 2016 ~2pm), the car began to roll backwards because I was on a slight incline. I almost hit the vehicle behind me. I tried tried putting it in park. I tried switching to manual mode. I tried turning the car off and on. Nothing worked. It would not move. It was as though it was stuck in neutral. Then without reason, it began to move again. When it did move, it was extremely jerky and lurched forward a couple of times. That was the worst and most frightening. Lately all it has been doing is once or twice a day on average it does the slow acceleration and lurch. This happens during my morning and evening commute. Once it has happened, it does not happen until the next day. I have been lucky that it has not happened while turning into traffic. But it is clearly a dangerous situation.
Tl* the contact owns a 2016 hyundai tucson. While attempting to accelerate from a stop, the vehicle failed to move forward. There were no warning lights illuminated. The failure recurred randomly. The vehicle was taken to a dealer where the cause of the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000. The VIN was not available.
Unable to move from a stopped position with the car in drive. Dual clutch accelerator issue with this model with no current fix.
I have a 2016 hyundai tucson limited which has a major issue with the lack of acceleration from stop. When trying to move onto a highway/road from a light or stop sign when you step on the gas nothing happens then all of a sudden it lurches ahead. This is a very unsafe situation. When you step on the gas you expect the vehicle to respond and it does not. Also going through a parking lot and not really accelerating at all it lurches and backs off and lurches and backs off. Then when you do step on the gas it almost quits then lurches. I'm told its caused by the manual celinoid which causes the automatic transmission to engage. At the present time I'm not driving the vehicle and have a loaner. Hyundai has sent me paperwork to buy back the vehicle but then I have nothing with which to purchase another vehicle.
I purchased this vehicle in jan 2016 and have less than 2000 miles on the vehicle. I am having dct transmission issues. Had noticed that on several occasions the vehicle is very sluggish and has some difficulty accelerating from a complete stop and at times it lurches forward. This is an intermittent and ongoing issue, but very troublesome, none the less. This occurs during normal in town traffic and especially going up hills from a complete stop. There have also been issues in traffic where it accelerates unexpectedly. I have taken the vehicle into the dealer on two occasions in a seven day period, after deciding that this is not safe to drive at times. When I made the initial appt the receptionists stated that there have been several vehicles in for this issue. The initial time at the dealer, they completed the latch recall and reset the computer to relearn the system, hoping that would be the saving grace. Driving down the road a couple of days later and the sound was so loud while driving, that I pulled over and the sound died down at bit. Made another appointment to take in the vehicle the following monday, I was told that they were not able to recreate the issue and the service manager was not sure what was going on. It's very frustrating, because you have to take time off work to go back and forth to the dealer to hear that nothing is wrong. The dealer acts like they have never heard of the concern. I was also told that it's the design of the clutch that gives drivers the sluggish feel. I decided to come back to hyundai to purchase a vehicle and I deeply regret that decision.
Parking vehicle at my apartments when the accerlater just took on its own. It cause me to have an accident. Had turn key off and hit the buliding. It was stationary. Just parking on a flat parking area
Went to a hyundai dealership to buy the hyundai santa fe model. They didn't have one in stock but told me that the hyundai tucson model was just like the santa fe but a smaller version. I got the tucson vehicle and in 2 days the air conditioner only blew hot air while on the highway. When I called the hyundai service agent I was told to only use the air conditioner on the lowest fan. If I put it on a higher setting it will freeze up and blow only hot air. It was 95 out side. Later I came to a stop and when I stepped on the gas the engine revved up but the car would not go forward. I let off on the gas and tried again. The engine again revved up for about 6 seconds then the car lurched forward. The next day I had parked on a small incline. When I went to leave I: put my foot on the brake - released the parking brake - put it into drive and stepped on the gas. The engine revved up but did not go forward, instead it rolled backwards about 6 to 12 inches then it popped into gear and lurched forward. Every time I drove the car I had problems with that hyundai tucson. I felt unsafe and was worried that there would be an accident with the car acting like it did. Took the car to the dealership and they could not find anything wrong with the car. I looked on line and found hundreds of reviews of this vehicle all stating the same problems I was having. So, I traded in my 6 day old tucson for a santa fe - and I am very happy now. The tucson I felt was the most unsafe and unreliable vehicle that I have ever owned or driven. No one at the dealership told me about these known problems and/or issues with the duel transmission system. All I can say is this car is a potential life threatening vehicle and if hyundai does not take care of these issues then there is a high probability of fatalities occurring.
I purchased my 2016 hyjndai tucson new and in less than a year it has been sent to the local hyundai dealership via tow truck. Each time is the same issue, the vehicle while in drive will not move forward while the accelerator is pressed. The rpms will react to the accelerator, but the vehicle will not move. First, hyundai deal said it was the dct needing update. Second, there was no evidence once it arrived at dealer, but I conteact hyundai corporate to have a monitoring device installed. They left it in for less then a month. Third, just occured and hyundai has a new case on the vehicle. I informed them via the phone and will send a certified letter stating this is the third and final time, and I will not accept the vehicle back due to the hazards it can cause on the road including collision, bodily hard, and even death.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2016 Hyundai Tucson?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history