EcoShift Dual Clutch Transmission does not always engage after full stop and may not engage at low speeds (4-6 mph). The vehicle to not always move when the accelerator pedal is pressed and may sputter until it finally engages but safety is jeopardized at intersections/stoplights where engine was asked to supply power and cuts out creating an otherwise unsafe scenario with oncoming traffic. This has happened on several occasions over the past year and has been documented in online forums. It was a known recall item on the previous year vehicle and was flagged by the NHSTA. Problem was not confirmed yet, awaiting appointment, but when we purchased the vehicle we were told it was normal for dual-clutch to behave this way. Issues are ongoing and re-occur randomly without warning .
2017 Hyundai Tucson transmission complaints
Page 5 of 11: complaints 101 to 130 of 294, newest first, as owners wrote them.
Hello. I recently took my car to the authorized mechanic and had them check on an issue I am experiencing. For some reason, my car frequently hesitates when I go from a complete stop/slow roll to accelerate. For example, if I am stopped waiting to turn, often when I push the gas to accelerate, the car will begin to accelerate and then basically stop. When this has happened, I've pushed my foot down to the floor on the pedal before to make it go and it refused to go for about 20 or so seconds. Additionally, if I am in slow moving traffic and traffic begins to speed up, my car will hesitate to go forward when I try to accelerate. This is a huge safety concern. The mechanic was not able to replicate this issue, but it happens every day or every other day. It makes me scared to drive because it's almost caused accidents. I read I'm not the only one with this issue and honestly, it's a miracle no one has died yet as a result of this faulty issue.
Dangerous acceleration issues... my car hesitates for almost 10 seconds when accelerating from a complete stop, at a stop light or turning into oncoming traffic and sometimes changing lanes at low speeds. This has caused near accidents on several occasions. I have even experienced the vehicle completely shutting off while idling and moving at low speeds in heavy traffic or going thru a drive thru restaurant. The Drive Clute Transmission (DCT) description that came with my vehicle when I purchased it mentioned "a direct driving feeling which may fee different" ... "more noticeable when starting from a stop or low vehicle speed"... what it failed to mention is that the car would delay or hesitate for near 10 seconds then leap forward or even completely shut off putting my safety and the safety of other drivers at risk for injury or worse fatality. The DCT is a major safety concern and a common reported issue. Why aren'tyou doing anything to help consumers? I'm tired of dealership mechanics stating there's nothing they can do to fix the issue because Hyundai hasn't issued any recalls. The 2016 model had a recall for this same issue. I am a single mother and veteran and I need to have a safe running vehicle. Hyundai boasts the best warranty available and I even purchased an extended at the time of purchase so why can't Hyundai/dealership do anything to fix this? This has been an occasional issue since around 30k miles but had gotten more frequent and worse. I first made an appointment for the issue in 12/5/2020 at about 51k miles.
When accelerating from a stopped position, the car will sometimes not move forward or will sometimes surge forward at high speed or will at other times move forward but will do so in a jerky uncontrolled manner. Been trying to get the dealer to fix this but I'm told this condition is normal. There's no way this is normal! When pulling onto a busy highway I never know if the car will respond to acceleration of not move for several seconds. This car is dangerous and I feel that it's only a matter of time that I will be in an accident because of this condition.
The vehicle would start to move and then frequently stall (abruptly lose power) when accelerating to go from a stop. It was especially dangerous when making a left turn, as it would stall in the path of oncoming vehicles. It was also a serious safety problem when the car behind mine would accelerate to go, after it appeared I was moving, and would then need to take evasive action to not rear-end my car as it stalled momentarily. After stalling, the vehicle would either lunge forward suddenly, or I would have to release and quickly reapply the accelerator. I also experienced three occasions when the car would move forward while it was in reverse gear. Both of those issues also created some very scary close calls.
Hyundai tucson 2.0l (nu gdi) is leaking engine oil between engine and transmision. Vehicle previously had the same condition and it was sent to dealership around november 2019, they removed the transmission and installed a new crankshaft oil seal. Previous oil change maintentance was done by a hyundai dealer and they didn't notify the issue. Now when I checked the engine and touched the area, I got engine oil. Now I will check how I can send the car to the dealership because I'm having issues with the warranty of the car because if I go to another hyundai dealership and they check that the car wasn't bought with them, they gime me a extremelly long date to check the car after that they won't fix. Also they don't like to get warranty claims or recalls during weekends. And to make matters worse the dealer where I bought it brand new and completed the warranty claim (crankshaft seal) has changed the ownership and they say that the car records doesn't appear in their systems. I would never buy another car from this company again.
1. Lost of power/acceleration when in drive mode, has happen multiple times but told by service dept, nothing is wrong during their test drives. 2. Driver door does not open on the outside, has to open from the inside. 3. Smell of exhaust inside cabinet. Have been turned away from dealer services due to warranty coverage. I believe vehicle is a lemon
I was driving on a city street. My vehicle started making a loud noise, and in the middle of the intersection that included a freeway exit, I heard a clank and the car would no longer move forward. I checked to make sure I was in gear, but the engine raced, and the car would not move. I was partially in the lane of traffic. This was especially dangerous, as I was in the path of cars coming off the freeway ramp. (having it disengage while driving would be a safety issue anywhere.) those cars had limited sight distance, and had to swerve to miss my vehicle. I had the car towed to a repair shop. I was initially told that the dual clutch had disengaged and failed while I was driving. During the repair process, the mechanic also found the transmission and flywheel to be damaged or faulty. The mechanic noted that he thought, because of the recent model year, that the dual clutch assembly would be a special order part, but was told that had at least ten in stock because the original part was poorly designed and manufactured. The replacement part had been redesigned.
Tl* the contact owns a 2017 hyundai tucson. The contact stated while at a standstill, the vehicle began to stall without warning. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer bill dube hyundai (271 main st, wilmington, ma 01887, (978) 253-4691) where it was not diagnosed. The manufacturer has been informed of failure and told the contact to contact a dealership. The failure mileage was approximately 12,000.
Unable to start vehicle, vehicle has a smart key keyless system and the vehicle doesn't start the engine because the brake pedal is rock solid, the car puts in acc and on but will not start the engine. Driver must seek help to push the pedal to be able to start the car. After the car has been started the brake foot pedal becomes normal. It happens when the car has been off for a long period of time. Has been taken to the dealership but they are unable to detect the condition.
When I stop and then try to go again eng RPM's jump to 4000 + and I hardly move , aslo there is a hissing noise from trans or wheel hubs on hyway
My 2017 hyundai tucson consumes more than 3 quarts of oil between filter changes. I noticed the oil consumption around 36k miles. I have taken the car to southtown hyundai (riverdale, ga) many times for this issue. The dealer did 3 oil consumption test, all failed. I was told nothing can be done at the moment. I even reached out to corporate, with no response back. The vehicle currently has 75k miles on the engine. Please help.
I have done a significant amount of research and found that the hyundai tucson has three potential problems that cause the issues with the stalling/low power on takeoff. I believe that part of it might be the transmission not engaging properly in 1st gear and that should be something they can fix with a computer update. The second from what I've read is that the fuel tank has a material flaking off on the inside of the fuel tank causing the fuel filter to be damaged/clogged. The third and from what I have read, the reason some of the tucsons fail is a bad crank shaft. My guess is that the bad crank shaft happens over time and that the problems start with the fuel clogs. The fuel system needs to be examined to ensure that the "flaking off" material defect inside the tank is not the cause of the fuel filter being clogged and eventually the car fails. The loss of power is scary and dangerous and must be resolved. Wouldn't it be cheaper if hyundai replaced all the fuel tanks on the cars with one that doesn't have a defective material coated on the inside of them rather than replace motors and keep doing work on them over and over and over?
When on any hill (reversing or forward), in heavy bumper to bumper traffic, and in some intermittent situations, the vehicle experiences a loss of power. The scariest part of this is that the car jolts quickly once it finally "finds a gear" and decides to go. When my car dies because it can't deal with slower bumper to bumper traffic, there's a problem! When I'm trying to backup on a hill and there's an object behind me and I nearly hit it because I can't get the car to go, it's a problem. It's a manufacturers problem that you and they keep ignoring! Just like the fires that they ignored for years. The dealerships report to hundreds of customers that this is normal. It is not normal. From what I have found in my research, it's caused by a couple of things. The fuel filter is constantly dirty from whatever fuel tank coating hyundai used on the inside of the fuel tank that is flaking off. The second reason is a problem with the dct. It should be engaging the 1st gear and it's not. It should be something as simple as an update with the computer systems but hyundai doesn't care about keeping their customers safe. It's ridiculous that hundreds and thousands of people complain about these issues and nothing is done. Not an investigation until they get enough and someone pays a lawyer to do it.because this happens all the time, I am putting the estimated date of purchase like other customers have done on here.
Hyundai tucson 1.6l turbo engine burns oil internally before 3,000 mile oil exchange. Started around 75k miles. The truck hesitates and wants to stall. I have to add quart of oil every 2k miles before oil exchange. There is no visible oil leaks. Ignition coil error code diagnostics point to mis-firing of cylinder 2. Replaced spark plugs and switch known good ignition coil but same error code and engine light. This truck make, year and model is well known at oil exchange service centers for running low on oil because it burns oil unknowingly to it's vehicle owners.
Car hesitates and almost stalls at low speed ex: parking lot car will buck and act like it wants to cut off. When at a stop, like a stop sign, when putting foot on the gas, car will go forward, and then not continue going, it will rev and then kick into gear, lunging forward. Very dangerous in my opinion. This issue is not intermittent, has always been an issue
Transmission hesitates from the start of driving in motion
Vehicle stalled 2/21/2020 at a stop light and left me stranded resulting in a tow to the dealership. After lengthy process with hyundai corp and dealership, I was forced to purchase new engine since they claim my incident does not fall under warranty due to "outside influences" since hyundai did not want to own up to a design flaw that has now resulted in a recall of thousands of vehicles. New engine still stalls when trying to accelerate, but has not left me stranded yet. This will be my last hyundai from several interactions regarding this incident. Hyundai needs to own up to these safety issues in all their engines across all years. The 2016 and 2017 tuscon's are experiencing the exact same problems as the 2014, 2015, 2018, and 2016 models.
This vehicle is equipped with a dual clutch transmission, unbeknownst to me when I purchased it used nov 2019. Had I known, and researched all the issues, I would never have bought it. This vehicle is dangerous due to the way the transmission stalls when first starting and as you push the gas a little more to get it to go, it jets forward too fast. It is a safety issue that hyundai and not willing to do anything about. It is unsafe to drive this vehicle on snowy roads, which I did this past winter and felt very unsafe due to the stall and then jet forward issue. I would never allow a new/young driver to use this vehicle because of this issue. There have been a couple times I was almost hit because of the stall when pulling out into traffic and also a few times when I felt I could lose control of the vehicle due to the jetting forward. My previous vehicle was also a hyundai tucson, minus the dual clutch, and it was the best vehicle I'd ever owned. Passed it down to my brother with 265,000 miles on it and still going strong. I had no idea hyundai had created this dual clutch and now I am stuck paying for a vehicle that is not safe to drive. This has been happening ever since I purchased it used nov 2019 and I have contacted hyundai twice about it. The first time they had me take it in to reset the driver training mode. The second time they said there is nothing wrong with the vehicle. I now know why the previous owner traded it in with only 14,000 miles. :(
Bought the car new in february 2017. As others have noted, when I apply the gas, the car hesitates and then surges. Very dangerous at intersections where you have to get up to speed among other cars. Backing up on a hill is very difficult - nothing happens until it suddenly jumps. Holding and inching forward on a hill is similarly a challenge. The dealer of course says there's nothing wrong. The third time I complained they finally said it was a design issue and there's nothing that can be done. Other than that, the car is quite well designed. I really like everything else. But hyundai really screwed this up and I don't want to drive such an unsafe car. I will probably sell it at a loss and I doubt I'll ever buy another hyundai. Very poor. This form requires me to put a date that the incident happened. It happens all the time, so I just entered the day I bought the [xxx] thing. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When trying to accelerate from a stop, engine/transmission has severe hesitation, no movement for about 5 seconds than has very little power and rpms rev into the red zone until it finally 'kicks in' jerking the vehicle. This has been a dangerous situation on many occasions trying to make left turns or get onto the highway. I have taken the vehicle to the dealership several times since buying the vehicle brand new in 2017 and they tell me the problem cannot be replicated via computer and that it is normal for the dct... Nothing about this is normal. It is very dangerous.
Seems like when the temperature reaches about 90 degrees transmission has a problem leaving a stop at a normal speed no matter h0w much gas pedal is applied it takes 5 to 10 seconds for the car to move foward at a regular speed almost like the old days when you try to take off in second or third gear in a stick shift. Pulling out into traffic is very dangerous because you expect to be in a safe place by the time traffic arrives or when leaving a stop sign other drivers expect you to pull away at a resonable speed, possibly makings for a rear end accident. This is a very dangerous situation which hyundai seems to be ignoring. I would be very surpriced if there has'nt been an accident from this problem something needs to be done soon. This has happened each summer when the temperature reaches approx. 90 degrees. Vehicle has been taken to dealers service department 2 times so far with this problem they state the cannot duplicate problem so nothing can be done. There seems to be quite a few hyundai owner with this same problem with the same results as mine the last service report shows in and out milage of 12 miles, yet states the unit was test driven at least 4 times in the week they had my vehicle to duplicate the problem, unforuinatly the temperature do not reach 90 degrees in that week and they must have not driven very far with the test drive, less than 3 miles each test drive, not much for test drives .
My vehicle has a consistent delay in acceleration and the vehicle stutters whenever I press the accelerator pedal from a stop or when increasing speed while moving slowly. Pressing the accelerator also results in the rpms increasing and delayed acceleration of the vehicle. The delayed acceleration has resulted in me being dangerously stuck in the middle of an intersection on more than one occasion with cars having to go around me. I have been told by the dealer that this is a turbo lag however my issue is described in the recall brochure for dual clutch transmissions that I was told my vehicle is not a part of. All instances have occurred on city streets and have been occuring since I purchased the car new in april 2017.
Car does not want to take off, almost been hit. Dealership says car is fine. I do not feel safe in this car.getting on the highway it hesitates.
Tl* the contact owns a 2017 hyundai tucson. The contact stated that while at a complete stop, the vehicle intermittently hesitated for 3 to 4 seconds after depressing the accelerator to the floorboard, without warning. The vehicle was taken to dutch miller hyundai (1202 washington ave, huntington, wv 25704) on three separate occasions and each time the contact was informed that the hesitation was normal vehicle operation. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000. The VIN was unavailable.
Took my 2017 tucson to the dealership multiple times for this hesitation/ sputters issue and every single time I was told nothing was wrong. They keep wanting to clean the fuel injectors so they want to make more money. Obviously this did nothing and the hesitation keep recurring. Hyundai needs to do something about this issue since it's happening to me and others. Not safe to drive and do not trust this car nor the dealership. This problem started right after I first bought the car in 2017, took it in and told me nothing was wrong. I am the only owner and we are still dealing with it.
This 2017 hyundai is equipped with a 7-speed, dual clutch auto transmission.. The problem is a serious hesitation from 1st gear to 2nd gear. In some instances the powertrain momentarily shuts down completely. Also, there is severe chattering when moving forward after a complete stop. I can't tell if the chattering is caused by the gears jumping back and forth between 1st and 2nd or if there is slippage from one of the clutch packs (this a twin clutch pack transmission with out a torque converter).these problems become pronounced as temperatures rise, such as hot summer days. The condition of this transmission has been reviewed by my dealers service department and I have a copy of the work order. I now drive my hyundai by starting in stick shift mode, than shifting to automatic after 3rd gear. When I visited the dealers service department I was told : "customer complaint couldn't be duplicated". The hesitation, the chattering and occasional shut down of the powertrain is very concerning and obviously is a safety issue that must be addressed.
Tl* the contact owns a 2017 hyundai tucson. The contact stated while driving 40 MPH, the accelerator pedal was depressed, the vehicle made an abnormal sound and stalled. After several seconds the vehicle started and operated as intended. There was no warning light illuminated. The vehicle was taken to priority hyundai (1499 s military hwy, chesapeake, va 23320), to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was approximately 200.
Transmission issues - car will not pull, at times, from a standing start or when stopped on an incline. Engine revs put car will not move or will hesitate as it is searching for a gear. Took it to the selling dealer, they told me it's a characteristic of the dual clutch transmission and there is no "issues or fix". It's an ongoing issue since about a month o=after I purchased the car, which I bought new in july 2018. It's dangerous!
When driving in stop and go traffic, specifically on an incline, the transmission overheats and a burning/melting rubber smell is emitted from the engine. When climbing a long hill in slow moving traffic, the car displays a warning message saying that one should step on the break while on the steep incline. So instead of moving up the hill at a low steady speed using the accelerator, I must apply the break and stop the car on the hill, wait for a gap, accelerate to the car in front of me, and then stop again. When attempting to accelerate from a stop, the car lurches and shakes while making loud clanking sounds (similar to the sound you might hear before your car stalls out if you're not very good at driving a stick shift). After about 20-30 mins in traffic on the incline, one can smell an the burning odor and two out of three times another warning message came on the display that the transmission is overheating and that I should pull over immediately. It is extremely dangerous to park on the side of the highway and I have had to do three times in the last four weeks. Besides the transmission overheating and lurching on inclines, the vehicle also has acceleration issues on flat ground. For example, after being stopped at a traffic light I apply pressure to the gas but the car barely moves, the rpms begin to increase as I apply more pressure to get it moving, and then all of a sudden in clicks and jerks in to gear speeding away. This problem has left me in the middle of an intersecting with oncoming traffic, luckily no one has been injured yet. The delayed acceleration also occurs as I drive up my parking garage, as the car slowly moves along the accelerator has no affect until suddenly the car quickly accelerates to an unsafe speed in the tight parking structure, again luckily no pedestrians have been injured yet due to the malfunctioning vehicle.
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