The car hesitates/shutters from a stop when given gas. When I searched your site with just year, make and model of my car, the exact described issues came up. This issue has put my wife and myself in dangerous situations when the car hesitates pulling out into traffic. I purchased the car new with 4000 miles and it has done this from the beginning. I was told by the service dept to use a higher octane fuel. No improvement was noticed.
2017 Hyundai Tucson transmission complaints
Page 7 of 11: complaints 161 to 190 of 294, newest first, as owners wrote them.
We bought a hyundai tucson SUV from hyundai of orange park jacksonville, florida 32244 back on november 2, 2017. The problem with this SUV is that it has a jerking and hesitation problem when you start out from 5 miles an hour until it gets up to speed. It is worse in damp weather and when it rains out, also when you are in stop and go traffic. I have had the SUV back to the dealership 5 times and they documented it 3 times by stating there is no problems with the SUV and it's the transmission that was put into the SUV's. I have also called hyundai direct in california, and they say it's the duel clutch transmission that was put into those SUV's. They offered me a car payment of $351.00 to not further the complaint, which I declined. My wife drives the SUV and is afraid that she will get into an accident one of theses days when making a turn. It started with this problem in may of 2018 and has continued ever since. The dealership tells me the only way to resolve the problem is to trade in and buy another SUV or car that is newer 2019, as hyundai didn't put the same transmission in the 2019's. I believe this is a safety problem with theses vehicles. Hyundai is aware of the problems, as there is a class-action suite against them pending in the california court.
The vehicle fails to accelerate, stalls, stutters or accelerates with delay when moving from a stop or from a slow crawl. The vehicle is advertised as an automatic transmission but performs as though it is a manual transmission. I was told by the dealership that the dual-clutch transmission should be driven as a though it were manual and that I, as the driver, should adjust the pressure on the accelerator. My vehicle has come to a complete stop in the middle of an intersection and having purchased this vehicle due to its high safety ratings I am incredibly concerned about y safety as the driver. New models of this vehicle have had the transmission replaced completely due to increased concerns about the issues mentioned prior, but those of us who are still driving the 2017 model have limited options to improve our safety and the functional operation of our vehicles. This is a very serious, scary, and dangerous issue that has the potential to result in great bodily harm or death if the issue presents itself at the wrong time. I have been unable to get any help from the dealership aside from advice on how to drive an automatic transmission as though it were a manual, and I am unsure as to where to turn next.
While driving normally in 'd' drive in my 2017 hyundai tucson, I simply stepped on the gas pedal to accelerate and merge into high-speed freeway traffic, and with no dashboard light warnings or any sign of dysfunction of the vehicle, the car accelerated perfectly in first gear, and seemed to automatically get into another gear and as I was merging with traffic the car shuddered slightly spasmodically ' and then the transmission (clutches) completely disengaged with the engine revving to 8000 rpms with no gear engagement after stepping on the gas pedal. The gear shift was useless even when I went to "shiftronic" manual mode - I had no manual control. No gear indicator numeral (like a "1") appeared. Nothing - and no indication on the dashboard. I fortunately avoided death by luck of the trucker avoiding a major rear-end collision with my car - as I successfully managed to get onto the shoulder in just the nick of time. Internet research shows this is an inherent problem with this dct transmission, and in wylie v.. Hyundai america class action lawsuit, all of the descriptions of events that had occurred to other claimants - also occurred to me. Currently hyundai is attempting to bait me into signing my rights away, nor are they conducting their customer service in a proper, on the level manner. This is a major safety hazard, and I was almost killed or involved in a major catastrophic accident that certainly would have caused major injury or death.
My 2017 hyundai tucson eco is equipped with the 7 speed dual-clutch transmission and from the day we purchased it until now the car has a bad hesitation when turning, accelerating, from a stop. This can cause an accident because the car will not accelerate in time and when it does it jolts. Every time the this car goes into the dealership its transmission gets reflashed and this does not help
The vehicle accelerates initially and stops accelerating a few seconds later. My wife accelerated from a stop to turn left across oncoming traffic. Seconds after the car starts the turn is crossing the oncoming traffic it slows down prolonging the time you are vulnerable to being hit on the passenger side of the car. This has happen numerous times when accelerating from a stop to turn left.
When I am in a complete stop my engine/transmission feels like it wants to stall or misfire. When I take off it keeps jumping because it has no power. I almost get in a accident everytime I stop and take off again. I have taken it to universal hyundai 2 separate times for the same issue and they told me nothing is wrong with it. It is suppose to do that. I drove 10 other SUV the same as mine and had no issue and had good power. This is a major safety issue and almost got into about 7 accidents with it because it feels like no power or vacuum or anything. Idk how to explain. If I slow down but not stop then push the gas to get speed again the car bounces like it is miss firing or transmission went bad
When I am in a complete stop my engine/transmission feels like it wants to stall or misfire. When I take off it keeps jumping because it has no power. I almost get in a accident everytime I stop and take off again. I have taken it to universal hyundai 2 separate times for the same issue and they told me nothing is wrong with it. It is suppose to do that. I drove 10 other SUV the same as mine and had no issue and had good power. This is a major safety issue and almost got into about 7 accidents with it because it feels like no power or vacuum or anything. Idk how to explain. If I slow down but not stop then push the gas to get speed again the car bounces like it is miss firing or transmission went bad
There appears to be an issue with the dual clutch transmission. With foot off the brake and gas and coasting at a very slow speed the car jerks and acts as if the transmission isn't going into gear. This also occasionally happens when first depressing the gas from a complete stop, stalling out for a few seconds. Dealership says this is a complaint they hear frequently. I have noticed if the temperatures are over 90 this happens more frequently. Over the last couple of months it has gotten progressively worse.
18,000 miles on car. Coming from a complete stop car fails to accelerate until pressing the pedal to the floor for 5 seconds and causes severe safety concerns when merging into traffic. It is as if car is stalling or something is slipping. Also sometimes when shifting car will stay in high rpms and stick there even when not accelerating. Noticeably more for both issues during hotter months. This has almost caused numerous wrecks and severe safety concerns as I drive with an infant in my car. There are 1,000s of complaints online with this same issue and vehicle. Something needs to be done before one of us is killed.
Car often (but not always) hesitates up to 3 or more seconds when pressing the gas from standing stop. Still less than 15,000 miles and has been doing this over the last 1,000 miles or so.
I leased a 2017 tucson intending to buy at the end. Over the past year and a half, with about 29,000 miles on it, I have had six different occasions where I pull out onto my busy 50 MPH road and the vehicle will not move. It's almost as if it had stalled or slipped into neutral, no matter how soft or hard you step on the gas. Each occasion my son and I have come within seconds of being hit by dump trucks, tractor trailers, or other roadway vehicles. The dealership service says it's the dual clutch system, but cannot find anything wrong, they've reset the parameters to factory settings, but it does not fix the problem. Not to mention the AC just went on it out of nowhere. I am 16 months out from the lease termination, and feel so unsafe driving this vehicle due to the fact I have come within seconds of getting rear ended by dump trucks, then having the car buck forward and red line. Handfuls of customers have complained about this vehicle, but nothing will be done to address this until a family or person winds up seriously injured or dead. Unfortunately, my husband and I are at a crossroads deciding if breaking the lease would be better than winding up in a coffin, either way it'll cost a significant amount of money on our end.
The car hesitates under acceleration . It will sometimes sits just inching along for 2 or 3 seconds then start accelerating. You don't know when its going to happen. I have taken it to the dealer and they said nothing is wrong with the vehicle. It can go a week with nothing than when you last expect it happens again. Very dangerous I wont let my wife drive the car.
The transmission does not consistently engage particularly from a stopped position. I almost had an accident when coming out of a parking lot onto a 4 lane road, I was turning left. There was plenty of time to make it but the transmission failed to engage. The car rolled out onto the road because I was on a small incline and nearly got hit by traffic as the engine struggled to engage. Hyundai is aware of this problem but according to them that's how the car is supposed to work. It is a potentially dangerous flaw that they are well aware of an no longer use this system in 2019 tucson. They know it's a flaw and refuse to do anything to assist.
We purchased this 2017 hyundai tuscon new from dealer. After owning the car for about a year, the vehicle began dramatically hesitating when starting from a stop or when slowing down then reapplying the accelerator. It will also rapidly accelerate and jerks forward in an uncontrolled manner. We have had it to dealer twice, who stated there was nothing wrong with the obd codes and they couldn't tell us what was wrong. The mechanic, initials j.f. At hyundai cool springs in nashville tn (phone: 615‑814‑6051) drove the car himself and was able to reproduce the problem today, but still said there was nothing he could do to fix it. He provide the hyundai customer care line which I called to determine there were no safety recalls on this model at this time. No option to speak to a human on the phone. At this point I do not feel this vehicle is safe for my teenage daughter to drive until we have a resolution.
At approximately 6:10 pm on wednesday 8/7/19, I was on an outlying road turning on a roundabout, I had slowed to approximately 15 MPH to enter the roundabout and was accelerating to exit it, when my 2017 hyundai tuscon spontaneously and without warning shut off. The car slowed and the screens went black. I was able to get to the shoulder before it stopped completely and turn my hazard lights on. I waited a few seconds and tried the car, it started right up. I turned around and went home (8 minute trip, along outlying roads) I am unsure which component caused the malfunction that caused my car to spontaneously shut off.
I have a hyundai tucson se plus 2.0 liter has almost 21k miles. I started noticing an issue a few weeks ago where it will not accelerate from a stop or slow crawl. I've had some frightening situations where taking a left turn in an intersection there is delayed acceleration as much as 2-5 seconds with on-coming traffic. The problem is exacerbated with the AC on and undrivable unless I turn the AC off at the stoplight/stop sign. I've tried adding sea foam to a full tank of gas thinking it was dirty fuel-injectors, but no improvement. My brother has an identical car with 31k miles and called me today of having the same issue. The only common denominator is it has been hot (85-90 degrees) during the day. When the temperatures are lower in the morning, I do not notice the problem as much, but it remains sporadic. Also, I experienced the car shifting at unusual times. I recently had an oil change at the hyundai dealer, and I mentioned the issue. They could investigate the problem for a price which I was not inclined to do, mainly if no code was triggered and it is under warranty. My brother is taking his tucson next week, and I will wait to see what comes of it. It is not a coincidence that two identical cars would experience the same issue at the same time. Having read several complaints on the federal safety agency and other forums, I believe this is an issue hyundai is not addressing. If hyundai can't fix this soon, I will turn the car in when I lease is up in a year.
I've had a problem with the car hesitating and stalling since I purchased it in 2017. I brought it to the dealership where I bought it and they told me they did 2 service recall repairs on it but could not replicate the problem. The issue continued to happen so I tried first hyundai in north attleboro. They told me they also could not replicate the problem but reset engine adaptive values and transmission adaptive values and to keep an eye on it.. Today I tried to merge into traffic on the highway, the car began to hesitate, then it started buck and to smell like something was burning. A short distance up the highway the car completely stalled out and wouldn't drive. I was left stranded on the side of the highway for over an hour while waiting for a tow truck.
After a stop, initiating a left or right turn, the vehicle does not accelerate, the tachometer races, but there is no engagement. After a long pause, the transmission engages and the car jerks forward. The problem is intermittent, occurring at least twice a week for more than a year. Hyundai service denied there was a problem on multiple visits before finally admitting the dual clutch was faulty. Clutch replaced, problem persists, and they claim there is nothing further they can do.
There have been countless times, that our 2017 hyundai tucson has had trouble accelerating in low gear, whether coming to a stop at a stop sign or red light and then trying to accelerate or when trying to accelerate from a slow speed (5-10mph). Most often times, when pressing the gas peddle to accelerate it is very delayed, almost no acceleration response for about 5 seconds, and then it is very jerky getting into gear at that point. I finally had enough of this when my wife and I came extremely close to getting rear ended (the vehicle behind us came screeching to a halt) as there was no acceleration response when I pulled onto a 50mph road after stopping at a stop sign. The 2017 hyundai tucson is not safe to drive until this acceleration issue is fixed. I have done research and seen thousands of other complaints on this same issue for this same exact car. Further, hyundai had a recall for the same issue on the 2016 model, but they did not fix the issue for the 2017's. I implore the federal safety agency and hyundai to make this a recall! Do the right thing for your customers hyundai and save people from some bad accidents and potential loss of life.
Transmission fails to engage on some occasions when attempting to accelerate from a stop or accelerating into a turn at an intersection. Acts as if the transmission does not know what gear to engage. Dangerous when attempting a left turn as you stall part way thru the turn. Have had car back to dealer twice and they claim no problem. I feel that this is a legitimate safety issue that needs investigating as I see multiple similar complaints on your website and other internet sites.
Tl* the contact owns a 2017 hyundai tucson. The contact stated that the vehicle stalled several times, the transmission gears were difficult to change over, and the vehicle was slow to accelerate. The contact had to coast the vehicle over to the side of the road. The dealer (lake norman hyundai, 20520 chartwell center dr, cornelius, nc 28031, (704) 274-3145) indicated that the same oem transmission needed to be replaced. The dealer kept the vehicle since may 9, 2019. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was not available.
Hesitation and stalling from the dual clutch transmission. It is a safety issue with my family in the car and surrounding areas on the streets and highway and also parking lots. I have been back to my dealer twice and was told there is nothing they can do. I feel mostly unsafe when this hesitation happens on a busy highway. Hyundai on my second visit only used the computer to turn off the check engine light but the problem was very much the same. I need help please
The vehicle hesitates before accelating after the car is stopped at a traffic light. Basically the car does not move at all. Seems "dead." as a driver, I put my foot on the gas pedal and nothing happened. After about 30 seconds, the car kicks in and will move after awkardly lurching forward which is not particularly comfortable or safe for the driver and passengers. This has happened multiple times. The dealer blames it on the dual clutch transmission and advises that it cannot be fixed. I am concerned that this could lead to another driver rear ending my vehicle or another type of accident.
There is a hesitation when the car starts out in the morning, first start of the day. I have had a new transmission put in, but after a few weeks the problem returned. It causes a safety problem when I try to pull out into traffic, because it feel like it is going to stall out and them it catches and moves.
Everytime I stop at a light or slow down I almost get in a accident because the transmission keeps feeling like it wont shift and stall out and has no power. This is a known problem I need a resolution for please. I have kids and got this SUV for safety but now I am scared to drive with them
From a stationary position, when you apply the gas, the car may lurch and jerk like the clutch isn't fully engaging and then not move at all until the ignition is turned off and back on again. This can occur in reverse as well. Sometimes, when sitting on an incline, in gear and maybe waiting for traffic to clear, the car will roll back while moving my foot from the brake to the accelerator. This car has an automatic transmission. This has happened on city streets and the last occurrence was outright dangerous.
2017 hyundai tucson. Consumer writes in regards to loss of vehicle power which resulted in an accident. *ld
When I make a turn right or left, joining traffic, I press acceleration and the car does nothing... I may even push the pedal to the floor, engine roars at 5-6k and the car does not move at all or moves extremely slowly... I watch the cards approaching from the back and start to pray... I barely escaped few accident situations because the approaching drivers were cautious enough about something wrong going on with my car, not moving. This happened multiple times. The authorized hyundai service did not find anything wrong. But, according to other public records, the issue seems likely to be the dual clutch transmission (dct), later renamed to "automated manual", which is what I have in my tucson.
When you accelerate the vehicle the engine revs up to 5k to 6k and the car appears to being neutral. This occurs every tim I try to accelerate. The vehicle does not accelerate. Very dangerous when I try to accelerate to change lanes. The vehicle does no accelerate.
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